The Smell of Your Home May Be Making You Sick | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

5/10/2023 (Permalink)

Basement wall with possible mold growth and/or moisture.

Dr. Joan Wennstrom Bennett of the Plant Biology and Pathology points-out that VOCs from mold may be an important contributor to Parkinson’s disease.  As noted in a recent article in Discover Magazine, Bennett's discovery could possibly explain a long-standing mystery: Every known toxin that causes Parkinson’s is man-made and relatively recent, but Parkinson’s has existed for thousands of years. Bennett says that a variety of natural neurotoxins may lead to the disease.

At SERVPRO of Hershey / Harrisburg East - we work closely with a Council-Certified Indoor Environmental Consultant (CIEC) to assist us in assessing mold damage in your home or office because the full extent of the impact on the air quality can not be assessed by visual inspection only. Once the consultant has defined the extent of the damage - we get to work on remediation.

The consultant then does a post remediation assessment to confirm that mold levels in the building are normal before we say we are done.

Standard Water Loss Dry Out and Rebuild

4/19/2023 (Permalink)

This photo shows standard drying equipment on the basement floor where the water loss occurred.

Here we had a standard water loss, pipe break, damages a small portion of ceiling, part of a wall and 80-90% of the floor in the entire space downstairs

Carpet was saturated and found to be de-laminated (back of carpet separates making the carpet unable to be re-stretched, becomes non-salvageable and needs to be replaced), mitigation was a standard removal of necessary material (because it was CAT2 water…clean CAT1 water with a little contamination - there are domestic animals who live in the space) and then drying equipment placed.

This customer then wanted to make some upgrades so as a General Contractor we worked through that process writing a rebuild for their insurance company and then a separate rebuild of what they were looking for, helping them meet their desires within an out of pocket budget.

If this happens in your home call SERVPRO Hershey/Harrisburg East at 717-533-FIRE

Understanding Appliance-Related Water Damage | SERVPRO® of Hershey/Harrisburg East

4/13/2023 (Permalink)

Pictured you see a close up of a water heater that has leaked onto a concrete floor. Call SERVPRO of Hershey/Harrisburg East 717-533-FIRE

Household appliances offer a quick hand to complete tasks that would take us days to complete without them. Your appliances save you time and money every day, but if they break down and cause water damage, they could cost you!

Water damage in your Hershey/Harrisburg East home can take many forms, and water-reliant appliances are a major source of this devastation. Issues only become more of a headache when appliance-related water damage is left untreated.

A little prevention knowledge and regular upkeep can help you prevent most instances of water damage.

Fire Extinguisher Training Is Crucial for Your Lebanon Workplace | SERVPRO® of Hershey/Harrisburg East

4/5/2023 (Permalink)

Fire extinguishers and their importance for employee safety. SERVPRO Hershey/Harrisburg East 717-533-FIRE

A workplace crisis can be stressful, and if your team is unprepared, it will only exacerbate the situation. If a fire emergency were to erupt on your commercial property, you’ll need to trust your team to respond appropriately.

Creating a fire-safe commercial environment through fire extinguisher training can help you ready your team against the unexpected. While it may appear to be a simple task, many of your employees may be completely unaware of the proper usage of this vital tool!

Fortunately, training your team is simple, and before you know it, your entire workplace will know how to fight back against flames:

Start With the Fundamentals

OSHA mandates that any workplace that includes fire extinguishers must supply the baseline training needed to operate them. This includes demonstrating to your team how and when to use them, as well as the various types of extinguishers available.

Begin with the basics of how to hold and aim the extinguisher. Once employees have mastered this step, show them how to pull the pin, press the handle and sweep over a fire. During your training, explain the importance of keeping a six to eight feet distance from the fire.

To assist them in remembering your training, introduce the helpful PASS method. Running through these fundamentals at least once a year is another way to keep this essential topic fresh in the mind.

Because newer employees may lack experience with this critical tool, assigning roles can help you ensure it never falls into the wrong hands. Select a couple of employees who are well-trained to be in charge of the fire extinguishers you have stored in your Hershey/Harrisburg East building.

There’s a Time and a Place

Highlighting any commercial hazards that require the operation of a fire extinguisher will help your employees understand when they need to be utilized. Go over any unique risks or scenarios present in your Hershey/Harrisburg East workplace as well as the kind of extinguisher that needs to be used for a specific fire.

A break room kitchen fire, for example, will necessitate its own type of fire extinguisher.

Emphasize the importance of realizing when it’s time to put the extinguisher down and walk away. This is critical because fires can quickly escalate, and the safety of your team is far more important than fighting back.

When flames spread beyond a fire extinguisher’s control, your employees need to know to back away, get to a safe place and alert local authorities.

Fire extinguisher training is the best place to start as you introduce your Hershey/Harrisburg East workplace to a complete fire safety plan. Once you are all done with your hands-on training, you can begin your next big steps to ensure your team is fully equipped to respond to any size fire emergency.

1. Dealing with the aftermath of a commercial fire? Our SERVPRO of Hershey/Harrisburg East specialists can restore your losses and return your workplace to its pre-fire condition.

If you have a fire at your workplace or home SERVPRO of Hershey/Harrisburg East is your best choice. 

717-533-FIRE

Prepare Your Hershey/Swatara Home for the Worst This Winter | SERVPRO® of Hershey/Swatara

12/8/2022 (Permalink)

If you experience damage due to a winter storm, call SERVPRO of Hershey/Swatara. We have the experience and equipment for any issue.

Winter is set to officially arrive this year around Dec. 21, but depending on where you reside, winter might show up in very different ways. Winter can come on suddenly in certain locations, blanketing the ground with snow, but in other places, like Hershey/Swatara, winter stays pretty tame until unpredictable hazards pop up out of nowhere.

No matter where you welcome the winter season, preparation is essential to keeping your home free of damage and your family safe and warm.

Luckily, there are plenty of precautions you can take before winter arrives to secure the safety of your home and the people inside.

What You Can do to Stay on Top of Commercial Water Damage | SERVPRO® of Hershey/Swatara

10/21/2022 (Permalink)

SERVPRO of Hershey/Swatara are your local commercial restoration company. We will always be here to help and get you back in business.

The results can be devastating when your business is suddenly impacted by water damage.

Flooding can originate from many places inside your building. Internal sources like a busted pipe or a leaky roof can halt productivity and ruin every inch of your commercial property. Natural causes like inclement weather can even more destroy your business when you least expect it.

Strong storms, heavy rainfall and nearby hurricanes all create flash floods in Lebanon. Situations like this hit our local businesses hard and can leave them vulnerable to even more damage in the future.

Knowing what to do when these emergencies occur can help you deal with the remnants of a disaster much more easily. This guide will enable you to take care of any disaster as quickly as possible so your business doesn’t suffer too much damage.

Choose a Restoration Team That Knows Their Way Around Town | SERVPRO® of Hershey/Swatara

10/14/2022 (Permalink)

No job is too big or small. Call SERVPRO of Hershey/Swatara today to schedule your estimate.

There are many advantages to choosing our SERVPRO team as your restoration partner. We provide a full spectrum of services, such as restoration after a fire, water damage and storm damage.

When you find mold growing in your home or business, we can perform certified remediation to control the growth and protect your property from further damage. And when you need the removal of biohazards or have vandalism that needs to be removed, we can get the job done.

But there’s one advantage that makes us the ideal restoration partner—we’re your neighbors!

Being close by provides numerous benefits that set us apart from other restoration businesses. Let’s go over why being locally owned and operated is so vital.

<h2reasons-being-locally-owned-is-a-difference-maker">3 Reasons Being Locally Owned Is a Difference-Maker

When considering a restoration service, you should ensure the team you choose has a strong reputation. But you also need a local provider. Here’s why that matters:

<h4we-can-respond-fast">1. We Can Respond Fast

If a disaster suddenly hits your home or business, undergoing repairs as soon as possible is vital. Postponing restoration can lead to further damage and cost you significantly more time and money.

When you work with SERVPRO of Hershey/Swatara, we get there as soon as we can. We offer 24-hour emergency services so we can be on the scene and begin repairs immediately. And since we are so close by, you won’t have to wait too long!

<h4we-re-prepared-for-local-weather-conditions">2. We’re Prepared for Local Weather Conditions

We’re your neighbors, so we’re keeping an eye on the same weather reports you are. When severe weather is on the way, our team gets ready to respond to any calls of emergency so we can be on the scene once the storm has calmed.

And since we know the unique weather conditions Hershey/Swatara faces, like flooding, severe thunderstorms and snow storms, we have a ton of experience repairing homes and businesses that have been impacted by these hazards.

<h4we-know-lebanon-front-and-back">3. We Know Hershey/Swatara Front and Back

Some restoration providers will come in from a nearby city or even a different state when you hire them for a restoration assignment. They’ll have no idea what makes our community so special—and they might not even know how to get around.

Luckily for you, our team knows Hershey/Swatara inside and out! We experience all the unique quirks and aspects of our city, region and state.

Hershey/Swatara’s rich history is one element that makes our city so distinctive. Our area is filled with beautiful historic structures and plenty of eye-catching natural wonders.

We understand local government rules and how to handle them and know how our area operates. This allows us to execute your repair job more swiftly, restoring your house or business to a preloss state.

<h2extra-benefit">An Extra Benefit

When a disaster affects our community, we will be prepared to deal with it. While we usually manage all recovery demands with our local crew and equipment, large-scale disasters might affect several homes in the same area or even across our city.

Here’s how the SERVPRO difference can be a huge advantage: We are both locally owned and operated and supported by a well-known national brand with tons of experience. When a storm passes through our community and causes significant damage, we can reach out to neighboring SERVPRO facilities for assistance.

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

Be Prepared for the Destruction Caused by Lightning | SERVPRO® of Hershey/Swatara

9/20/2022 (Permalink)

If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Hershey/Swatara to learn about a restoration solution for your issue.

Homeowners work hard to protect their properties from flames by practicing fire safety and utilizing firefighting tools. While many interior fires are manmade and largely preventable, other house fires can start as a result of natural threats and can impact your home out of nowhere.

More than 70,000 damage claims resulting from lightning strikes were made in 2020. While it is actually very uncommon for a person to be struck by lightning, your property is considerably more prone to being hit. And when lightning does strike, it has the power to wipe out your electricity, destroy trees and even ignite a fire.

Approximately 6,000 lightning strikes are thought to occur per minute. This shows that nobody is truly immune to this danger and that every one of us needs to be ready to safeguard our homes and ourselves before a storm takes place.

Addressing the Flooding Risk for Your Property | SERVPRO® of Hershey/Swatara

9/12/2022 (Permalink)

Experienced water damage in your home? Call SERVPRO of Hershey/Swatara to get the restoration process started right away.

No matter what your risk of flooding is, you should always be prepared for the unexpected. Water can cause extensive damage, even when it is a seemingly small amount.

In addition to the extensive damages, floods can be tricky to recover from as not all homeowners insurance policies cover flooding. Thinking about having to foot the bill for the entire restoration should have you taking preventive measures today!

The highest risk of flooding occurs along any of our waterways, like Brandywine Creek. We are also always at risk of springtime flooding when the snow melts, as that water can raise water levels and also soak down through the earth and into our basements.

A Fire in your Home?

9/7/2022 (Permalink)

If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Hershey/Swatara to learn more.

At SERVPRO of Hershey/Swatara we know that going through a house fire is something that nobody ever wants to think about, but considering how you can prevent one can go a long way in protecting your home. Fires can spread in 30 seconds or less, jumping from a small flame to a major disaster situation quickly.

Thankfully, there are many steps you can take to ensure your home is as safe as possible from fires. While you will never be able to entirely prevent them from occurring, you will be able to significantly improve your chances of never having to experience a fire in your own home.

Reduce Your Chances of Experiencing a Fire in Your Home

Check your smoke detectors. Having smoke alarms is the foundation of fire safety, so it is important to make sure you have enough of them throughout your home. They should be on every floor and outside of every sleeping area, and it is recommended to test them monthly to ensure they have not malfunctioned.

Create a fire escape plan. Making sure your family does know how to get out of the house if a fire starts is so important. You will typically only have about two minutes to exit the house in a fire, so having a plan and practicing it often goes a long way in your overall safety efforts.

Limit your fire risks. There are many ways you can limit your fire risks simply through practicing good habits in your everyday life. Small things, like not leaving flammable objects near your stove, staying in the room if there is an open flame and storing chemicals safely, can all lower your risk of a fire breaking out to begin with.

Keep a fire extinguisher handy. While fire extinguishers should only be used if it is absolutely safe to do so, they can prevent a small mistake from turning into a household disaster. Any time there is an open flame present, it is good to have an operational fire extinguisher nearby and be sure you know how to use it just in case things get out of hand.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 24⁄7 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response. SERVPRO of Hershey/Swatara can be reached at 717-561-1404.

The 3 Major Sources of Storm Damage | SERVPRO® of Hershey/Swatara

9/1/2022 (Permalink)

When you suffer storm-related damage to your home or business, make SERVPRO of Hershey/Swatara your first call.

Severe storms can be devastating for homeowners and can lead to costly damage that must be repaired. While some homeowners believe their home is prepared for this severe weather, many times they are proven wrong when an extreme storm passes through and creates significant losses inside and outside their property.

Strong winds and weather-related calamities can throw around debris as well as create heavy rains, hail storms, lightning and floods. Depending on the season and the type of storm, they are all a threat to your home and any of your belongings.

Depending on the kind of storm and events taking place, your home may be subject to different degrees of destruction. Multiple elements play a part in determining the intensity of potential damage, like the landscape around your property, the geography of the area and the quality of your home’s foundation or building materials. (We’re not going to deny that there is an element of chance as well.)

Being knowledgeable about the many kinds of weather threats is helpful, but understanding the specific conditions that frequently affect our area is even more beneficial. Lebanon faces thunderstorms, winter storms and flooding frequently. This weather has led to significant damage to properties all over our area.

To better prepare you for extreme weather, let’s examine the three primary types of storm damage:

Wind

When structures are subjected to powerful gusts of wind at extraordinarily high speeds, this type of destruction ensues. Tornadoes and hurricanes are the most common causes of strong winds, but thunderstorms can produce gusts of up to 100 mph.

Wind gusts might scoop up debris in your yard and toss it into your car or house. And the wind itself can also be powerful enough to rip shingles off the roof. It is critical to remain inside when a storm is on the way and away from any windows or outside walls in case glass breaks or the walls are pierced by debris.

Prepare your yard before a storm touches down to prevent excessive damage due to wind. Clean up any branches, large rocks, unsecured furniture or decaying trees to give strong wind gusts less to work with once they start blowing.

Water

Water damage is known to cause costly damage inside homes before and after a storm. Even a small storm can produce rain showers that cause water to collect outside your home and then leak inside through the seals on your doors and windows.

When there is a significant amount of water, it may soak into your foundation and seriously destroy its structural integrity.

Try utilizing strategic landscaping methods that help to direct water away from your property to minimize the degree of damage that water may do to your property. Alternatively, you could build a rain garden, which will help prevent water from accumulating near your home and make it look beautiful at the same time!

Also, be sure to keep your gutters clear of debris so they function as intended during severe weather. Clogged downspouts create backed-up water, which builds up until it eventually begins to leak down into your home.

Impact

“Impact damage” is another form of storm destruction that can have a devastating effect on your home. This damage presents itself as downed trees or debris being thrown into your home by heavy winds. Impact damage encompasses any damage done when an object hits or impacts your house or property.

To best avoid this type of damage, trim any branches that are near your home and have any decaying trees removed. This will prevent Mother Nature from sending them down onto your property.

Weather-related calamities cost more than $145 billion in losses in 2021 in the United States alone. These methods could help you save a significant amount of time and money and can help you prevent damage from occurring before a storm gets the chance to wreak havoc on your home.

Give SERVPRO of Hershey/Swatara a call immediately if your household faces the devastating impact of severe storms. With state-of-the-art equipment and years of experience, our restoration specialists can handle any tragedy.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

Keep Backyard Fires Under Control | SERVPRO® of Hershey/Swatara

7/25/2022 (Permalink)

If you have experienced fire or smoke damage, contact SERVPRO of Hershey/Swatara

Relaxing by the campfire in your backyard is a great way to make memories with your family. S’mores, hotdogs and scary stories are just a few of the activities you can enjoy around the fire.

Backyard fires can be used for a variety of purposes, like enjoying a meal or removing old debris and providing pest control, but even the safest of fires comes with its own set of hazards. The National Park Service states that around humans are responsible for 85% of wildfires.

In 2021, Pennsylvania suffered from twice as many wildfires as had been normal for the 21st century. So, as wildfire danger increases in Pennsylvania, it’s essential to know how to protect your Lebanon home.

Of course, this doesn’t mean you can’t still burn your yard trimmings, like your tiki torches, toast your marshmallows and barbecue burgers if local laws allow it. Taking precautions every time you burn will allow you to safely enjoy your backyard fires and reduce hazards.

Stay Weather-Aware to Protect Yourself and Your Home | SERVPRO® of Hershey / Harrisburg East

7/12/2022 (Permalink)

If you suspect any damage to your home from a recent storm, call SERVPRO of Hershey / Harrisburg East 717-561-1404.

There are about 42 different types of weather warnings, each categorized into seven different weather-related groups. These alerts are sent out when severe weather conditions arise in your location. This information can be complicated to understand when a strong storm is forecast to strike your neighborhood.

Understanding what these weather warnings based on where you live can help you prepare for whatever circumstances may arise. These alerts are also a useful way to safeguard your home before severe weather impacts it.

While being aware of all kinds of weather scenarios is beneficial, being aware of the weather patterns that could hit our community here in Hershey / Harrisburg East is even more vital.

How Alerts Are Issued

So, how are forecasters able to provide these weather warnings? Since weather forecasts are merely predictions, how can we determine the severity and location of a storm? There are many factors that impact why these alerts get sent out.

The National Weather Service works to provide accurate weather forecasts as well as weather alerts as these conditions develop. These advisories are issued by six regional offices around the country, allowing for more accurate predictions based on location. You’ll find Hershey / Harrisburg East alerts provided from the Eastern Region headquarters in Bohemia, New York, along with local offices nearby.

Meteorologists use solar activity, weather balloons, satellites and even ocean buoys to make forecasts. These predictions will vary based on the severity of the weather event, but the primary objective is to provide the most accurate forecast possible.

The Most Important Alerts to Understand

When deciphering these alerts, the words “watch” and “warning” tend to pop up often. You’ll see this language used in weather alerts, including those for thunderstorms, winter storms and flooding.

A watch means a storm is being monitored and could become dangerous, so you should make a plan to be able to withstand potentially hazardous conditions. Watches are often issued in a larger area, while a warning is issued in a smaller, more specific area like a county or city.

A warning means a severe storm is imminent and you should take precautions immediately.

It’s also crucial to know what kind of weather to expect in your area so that when you get these alerts, you’ll know what your next plan of action will be to keep safe. Here in Hershey / Harrisburg East, we see a mixed bag of weather throughout the year.

Winters are snowy, icy and often very cold, while our summers are warm and humid. We may see strong winter storms, along with the potential for thunderstorms and even tornadoes in warmer times of year.

Protecting Your Home During a Storm

While monitoring weather alerts is the safest approach to defending your property and life during severe weather, there are a few other things you can do around the house to reduce the risk of damage.

Clear your gutters and fasten any outdoor furniture to protect your home from the impact of weather like floods or strong winds. Locate a secure place to wait out the storm and have an exit plan prepared in case your family needs to relocate.

SERVPRO of Hershey / Harrisburg East can take care of any of your restoration needs if your home is impacted by severe weather. We can devise and carry out an effective repair plan to restore your home to its original condition.

Staying informed about weather conditions that may affect your neighborhood is an excellent approach to protect yourself and your property from tragedy. Understanding the various weather alerts will help you best prepare for any storm that may pass through our area.

Experienced storm damage to your home or property? Contact us today for a quick response!

Restoring Your Hershey / Harrisburg East Commercial Property After A Water Damage Event

7/5/2022 (Permalink)

Contact SERVPRO of Hershey / Harrisburg East for all of your commercial water damage needs! 717-561-1404

Flooding and water damage events at Hershey / Harrisburg East commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Hershey / Harrisburg East

SERVPRO of Hershey / Harrisburg East specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate service in Hershey / Harrisburg East, call SERVPRO

7/5/2022 (Permalink)

Hershey / Harrisburg East Residents: We provide immediate service day or night! 717-561-1404

SERVPRO of Hershey / Harrisburg East provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Hershey / Harrisburg East. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 717-561-1404

Residential Services

Whether your Hershey / Harrisburg East home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Hershey / Harrisburg East commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Commercial Restoration Cleaning

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

How Can I Tell if My Basement Has Water Damage? | SERVPRO® of Hershey / Harrisburg East

7/1/2022 (Permalink)

If you have experienced any signs of water damage in your basement, give SERVPRO of Hershey / Harrisburg East today! 717-561-1404

Basements are a wonderful addition to any home. While it’s a great place for additional storage, a “bonus” room or an at-home gym, it can also act as a safe place to go during the event of seriously inclement weather.

However, due to the nature of how basements are dug into the ground, they can come with their own challenges, particularly water damage. While it’s not a guarantee that your basement will suffer water damage, many homes do for a variety of reasons.

Because of this, it’s good to be extra vigilant for signs of water damage so that you can prevent any further damage later on. Here will be looking at some signs of water damage so that you can keep your basement in peak condition.

3 Top Signs That There Is Water Damage In a Basement

Musky, unpleasant odors. Water that gets into a basement can remain stagnant for quite some time, and when it evaporates, it can leave quite an unpleasant smell. This pungent odor is almost exclusively caused by mold and mildew in the environment, so if you suspect that it’s just the common “musty smell” that most basements have, remember that this is a common misconception and it may be a serious red flag leading to water damage.

Flaking paint from the walls. Waterproof paint is sometimes adhered to interior basement walls and masonry with all good intentions by homeowners and landlords. However, this paint can oftentimes simply mask any issues related to water damage and results in compounded problems later on. Even though it’s classified as waterproof, it’s still possible for this paint to chip, peel and bubble on the surface under the right circumstances.

Foundational cracks. Cracks in homes can sometimes be caused by the house settling over time, but finding cracks in the foundation should be investigated as it may be a sign of water damage. Hairline cracks aren’t a major cause for immediate concern, but if they grow in size or width, they should be seen and treated by a professional immediately.

If you have experienced any of these signs of water damage in your basement, give us a call. We’ll be happy to have our water restoration technicians review the damage and give you an assessment on how we can help treat it properly. Contact SERVPRO of Hershey / Harrisburg East today!

Improve Your Air Quality: Duct Cleaning Can Help!

6/27/2022 (Permalink)

To schedule an appointment, contact SERVPRO of Hershey / Harrisburg East at 717-561-1404 today.

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home.

A routine part of SERVPRO of Hershey / Harrisburg East’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. The professionals at SERVPRO of Hershey / Harrisburg East will inspect your HVAC system and duct will and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, the professionals at SERVPRO of Hershey / Harrisburg East can often restore the HVAC system and duct work to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be services before each heating season to protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, the professionals at SERVPRO of Hershey / Harrisburg East use a portable ventilation and ait duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

Don’t Overlook the Water Damage Risks Heavy Rain Can Bring | SERVPRO® of Hershey/Harrisburg East

6/24/2022 (Permalink)

SERVPRO of Hershey / Harrisburg East is here to help you restore your home to its original state. Contact us today! (717) 273-MOLD

Heavy rains might not be the first thing you think about when you list water damage causes. But it can be a serious problem for homeowners. Rain is common during the spring and summer months, and if your home is not properly maintained, these rains can cause costly damage.

It’s not as difficult as you might think to lessen your risk, though. A little creativity and some thoughtful planning can go a long way.

Protecting Your Home From the Hazard of Heavy Rains

We have a wealth of experience dealing with home water damage. We know what causes it and what you can do to make your home safer from it.

Here are some things we think you should keep in mind when you want to protect your home from rain damage:

Don’t allow yard drainage issues to go unaddressed. If you realize the water in your yard drains toward your home, it’s time to invest in your yard to help it move water more efficiently. Water moving away from your home is water that can’t damage it. Talk with a landscaping expert about how you can protect your yard.

Choose your flowers and shrubs for more than curb appeal. Most homeowners don’t look beyond the visual appeal of the landscaping they choose. But your landscaping can do more for you than just add color. Native plants are especially effective when it comes to making your landscaping an extra layer of water damage protection.

Repair loose and missing shingles. How important is repairing your roof when it suffers minor damage? The answer is very important. According to industry experts, 95% of damage is caused by water finding its way through gaps in your shingles. This damage is preventable.

If you need help dealing with damage caused by water, fire or any other issue, SERVPRO of Hershey/Harrisburg East is here to help you restore your home. We have crews who are available 24⁄7 in the event of an emergency.Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Experts Are Here When You Need Home Restoration Services | SERVPRO® of Hershey/Harrisburg East

6/23/2022 (Permalink)

Contact SERVPRO of Hershey/Harrisburg East today. We work with you and your insurance company to get things back to normal quickly.

If you’re buying a new home, you’re considering a lot of issues. You’re likely shopping for floorplans, searching for must-have amenities and considering if the yard is big enough for your beloved family dog.

Home damage is probably one thing you haven’t put a lot of thought into dealing with. But you should. Why? Because it’s more common than you probably think it is.

If you find yourself in that situation due to a fire or natural disaster, it’s a good idea to have a plan in place now. Restoring your home can be a complex job, and you’ll want it done by experts.

The restoration team you choose can make all the difference in your quality and satisfaction with the job.

Millions of Homeowners File Claims

The Insurance Information Institute tallies statistics about the yearly numbers of insurance claims. Their work illustrates just how common insurance claims are.

About one out of every 350 American homeowners will deal with a fire damage claim each year. Water damage claims will be filed by about one in 50 homeowners, so they are actually the most common type of claim.

When all causes are considered, about one in 20 homeowners will file a damage claim this year. So if you know 100 people, about five of them will need help dealing with damage to their home this year.

So having a quality restoration team in mind now can make a difference for you or someone you love later.

Training Makes All the Difference

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides an array of certifications to ensure restoration and cleaning technicians are able to use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24⁄7 in the event of an emergency. Contact us at any time

A Clean Home Can Aid in Fire Prevention | SERVPRO® of Hershey/Harrisburg East

6/20/2022 (Permalink)

If your home is damaged in a house fire, SERVPRO of Hershey/Harrisburg East is here to help. Contact us for any fire restoration need.

House fires are the most common disaster in the country, killing thousands of people each year. Around 148 house fire-related fatalities were reported in Pennsylvania alone in 2021. It is more important than ever to keep your Hershey/Harrisburg East home fire hazard-free.

The American Red Cross has already reported more than 20,000 house fires in 2022, and this figure is only a small percentage of the fires that have occurred in the United States this year.

Taking precautions to avoid house fires begins in your own home. Simply keeping your home and yard clean is one approach to lessen the risk of fires:

Clear the Clutter

A cluttered residence offers several hazards to the home. In the event of a fire, the mess may be so significant that you are unable to escape safely, or the items piled up in your home may further fuel the fire. Clean up your clothes, books and trash from your space to help prevent the spread of flames in the event of a fire.

Clothes piled up near a water heater have the potential to create a fire as well. Maintaining your appliances and the items around them is an efficient way to avoid accidental fires.

A dirty stove coated with grease and other food debris can cause a minor kitchen fire to spread quickly. Cleaning your stove and any other heat-producing appliances may help to reduce the start and spread of fires.

Create a Defensible Space in Your Yard

Making your yard fire-resistant is another strategy to prevent an exterior fire from reaching your home. Taking fire measures in your yard begins with removing branches, fallen leaves and dead plants.

California has enacted defensible space requirements, which mandate yard layouts designed to slow the spread of wildfires. Having a layout plan for your property could be beneficial anywhere! Arranging your Hershey/Harrisburg East yard to prevent fire spread could save your home in the event of a wildfire.

Keep It Clean & Keep It Safe

While decluttering plays an important role in preventing fire and allowing you to escape in the event of a fire, basic cleaning is also essential and helpful.

Simple chores around the house and yard could aid in the prevention of a house fire. Even tasks like dusting around outlets and space heaters can help avoid fires started by dust bunnies.

Because your home is where you spend the majority of your time, do yourself a favor and give it a good cleaning every now and then. In the event of a fire, a tidy house could save your life!

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, ²⁴⁄₇.

Put Returning Customers and Employees at Ease With a Deep-Clean | SERVPRO® of Hershey / Harrisburg East

6/20/2022 (Permalink)

If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Hershey/Harrisburg East team.

From rural areas in Hershey/Harrisburg East to major metro areas like Philadelphia, communities and families are high on hope that “normal” life is returning as the COVID-19 pandemic slowly makes its way to the rear view mirror, and business owners are hopeful for a full return to economic recovery as well.

But as cautious shoppers and contagion-conscious employees return to in-person shopping habits and on-site work, it’s now on you as a business owner to provide them with a place of safety, and to make sure they know you’ve made their health a priority.

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both of those things. We’ll sanitize your building with a custom cleaning compound that’s proven effective against no less than MRSA to anthrax, and we’ll equip you with a way to let your customers know before they ever walk through the door that they’re safe in your store or office.

It’s all possible because of the three C’s:

Consult. Your business isn’t quite like any other, and we know that means it has sanitation needs that other area businesses don’t have. So we’ll come up with a cleaning plan that suits your business to a T. It helps that SERVPRO of Hershey / Harrisburg East is locally owned and operated, so we are already acquainted with many of the intricacies of southeastern Pennsylvania.

Clean. Once we sort out your specific needs, we’ll get to work doing the work of disinfecting. With our proprietary solutions, we’ll give you an extreme clean that meets or exceeds CDC standards, is NSF-approved for use around food and is EPA-tested for safety around kids, pets and the elderly. And our focus is bigger than COVID-19—our methods are designed to reduce the risk of a host of other illness-inducing germs.

Certify. Now you can let your employees and customers know that you’ve gone the extra mile to make your business as clean and safe as it can possibly be by displaying the Certified: SERVPRO Cleaned shield in your windows or on your door. We’ll also hook you up with other physical and digital resources to let everyone know your building is spick-and-span, instilling peace of mind in every prospective entrant.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Backyard Fire Hazard Awareness SERVPRO of Hershey / Harrisburg East

6/20/2022 (Permalink)

Fire can be a beautiful thing! Be careful that it stays where it should.

Spring practically begs us to head outdoors. There’s so much to enjoy, from the mild, breezy weather to the incredible display of nature’s beauty. And there’s a renewed sense of life that it all brings that energizes us and calls us to get out of the house and enjoy the world around us, or at the very least to head out in the yard and play catch.

One of the things many people love to do most outdoors in this season is barbecue, and just about any excuse to fire up the grill will do. But the increase in grilling and backyard activity also unfortunately means a rise in spring and summer fires.

In fact, spring sees more daily fires on average than any other time of year. But keeping fires at bay is pretty simple, and you can stay ahead of the curve by observing a few simple guidelines:

The grill. The grill is the first thing to check to avoid fires caused in springtime. This is only natural because grills are basically billboards for fire danger. Make sure your grill is sturdy and on solid ground, away from anything flammable. Don’t use liquid accelerants to make your fire burn quicker or hotter (the same goes for fire pits), always stay with the grill while it’s cooking and make sure to clean it between uses. Almost 20% of grill fires are due to poor cleaning.

The fire pit. Visions of marshmallows roast in your head at this time of year, and you should by all means make them a reality. But be safe with your fire pit! Avoid flying embers by using a grate cover, keeping leaves and pine needles out of the fire and extinguishing your fire slowly instead of dumping water on it suddenly. Don’t ever leave it unattended, and don’t allow pets or kids near unsupervised.

Chimneys and dryer vents. While you’re thinking about fire safety, go ahead and clean that chimney out, removing dangerous soot and ash from inside, so you don’t end up with a hazard in the fall when you need your fireplace again. Take off your dryer’s vent pipe, removing any dangerous lint from the inside—and do this again in six months.

Your local SERVPRO of Hershey / Harrisburg East technicians are on hand 24⁄7 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call us today and experience the SERVPRO difference

A Clean Home Can Aid in Fire Prevention | SERVPRO® of Hershey/Swatara

6/7/2022 (Permalink)

If your home is damaged in a house fire, SERVPRO of Hershey/Swatara is here to help. Contact us for any fire restoration need.

House fires are the most common disaster in the country, killing thousands of people each year. Around 148 house fire-related fatalities were reported in Pennsylvania alone in 2021. It is more important than ever to keep your Lebanon County home fire hazard-free.

The American Red Cross has already reported more than 20,000 house fires in 2022, and this figure is only a small percentage of the fires that have occurred in the United States this year.

Taking precautions to avoid house fires begins in your own home. Simply keeping your home and yard clean is one approach to lessen the risk of fires:

Don't Let Storms Get the Better of You | SERVPRO® of Hershey/Swatara

5/26/2022 (Permalink)

If you discover storm damage to your home or business, reach out to SERVPRO of Hershey/Swatara right away.

You don’t want storms to catch you and your household off-guard. Their severe effects, such as lighting and heavy rain, can damage your home or even your well-being. There are around 100,000 thunderstorms throughout the United States every year, and they can affect you at any moment.

In Hershey/Swatara area, hurricane remnants can make landfall, leading to property damage and flooding. For example, Hurricane Ida had an impact on the county in 2021. More than four to eight inches of rain were dumped across the county.

This is why it’s vital to prepare for severe weather by putting together an emergency kit and communications strategy to deal the aftermath. Preparation will make a world of difference to reduce a storm’s impact on you and your home.

Your Severe Weather Communication Strategy

If you encounter severe weather, you want to make sure everyone in your household can receive communications from authorities. You also need to know the difference between weather watches and warnings so you know when to be aware and when to seek shelter.

The next items you should have in your possession are a cell phone and an NOAA weather radio.

You should also have a communication strategy for your household. This should include your safe space that everyone knows to get to in the event of bad weather. Additionally, coordinate a communication plan in case any family members are away from home when a storm hits.

Your Severe Weather Emergency Kit

Your emergency kit is an essential piece of storm preparation. It needs to consist of enough essentials to support your family for at least 72 hours of sheltering in place. Essentials should include durable food, water, flashlights and first-aid supplies. Store the kit in your at-home storm shelter area.

Your Severe Weather Aftermath Checklist

Once the storm is over, you need to take a look back at your safety plan and evaluate its effectiveness. You can do this by gathering feedback from your household on the communications, emergency kit and any other elements that could use improvement the next time a storm strikes.

The other step you need to take is checking your property for any damage. Look specifically at your roof and the seals around windows and doors where water damage is likely.

If there is damage, SERVPRO of Hershey/Swatara is available ²⁴⁄₇ to help you address it. We will provide you with a team of trusted restoration professionals you can count on to respond quickly and restore your home back to its pre-storm condition in no time.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here ²⁴⁄₇ to spring into action—get in touch with us today.

Water Damage - More Than Meets The Eye !!!!! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

5/23/2022 (Permalink)

This wall may LOOK dry - but it's not ! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

No Disaster Is Too Big! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

5/19/2022 (Permalink)

SERVPRO Commercial Storm Damage Cleanup & Restoration | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO of Hershey/Swatara Professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,600 Franchises nationwide, no disaster is too big.

Should a catastrophic storm strike, call (717) 561-1404. SERVPRO of Hershey/Swatara proudly serves Hershey, Harrisburg, Hummelstown, Lebanon, Camp Hill, and surrounding areas.

Even in the face of a disaster, SERVPRO of Hershey/Swatara Professionals will strive to help make it "Like it never even happened."

Prepare Your Business for Any Emergency With Strategic Planning | SERVPRO® of Hershey/Harrisburg East

5/18/2022 (Permalink)

An office flooded after a disaster

Understanding the hazards your business may have to endure in the future can help you make smart decisions about risk management and damage prevention, especially when considering natural disasters. While a disaster can still be an inconvenience, if you are prepared in advance for one, you will have a much better time recovering and getting your business back to operational status in the aftermath.

While disaster preparedness may seem overwhelming, dividing it up into smaller tasks can make it much more manageable. With these three main categories, business owners can make sure they are hitting all the major points of preparedness and protecting their investment:

Your Commercial Insurance Coverage

Adequate insurance coverage is something that is extremely important for a business regardless of if a disaster is a possibility or not, but considering the impact that one can have, it makes it especially crucial. Many commercial policies are not enough to protect against disaster damage—specifics are excluded in some cases, and there are often gaps in what is covered at all. Be aware of what is built into your policy so you can know where additional coverage might be a wise investment.

Your Emergency Plan and Supply Kit

Being able to evacuate quickly in the event of a disaster can help you and your staff say much safer in the face of danger. Review the emergency evacuation protocol with everyone regularly to increase preparedness, including multiple scenarios and escape routes. Additionally, stock an emergency kit to be sure you have adequate supplies in case you are required to stay put instead of escaping.

Your Plan for Restoration and Recovery

Planning ahead for how you will go about restoration can be the single biggest factor in how quickly you are able to reopen. Being able to set the restoration process in motion quickly will be a big help, which is why we recommend working with a company in advance so that you know exactly who to call. It is also wise to look into the disaster assistance loans offered by the Small Business Administration as they can provide extra, low-interest funds for the recovery process.

If your business has been impacted by a disaster, you can contact us 24⁄7 for guidance on how to begin the commercial restoration process.

SERVPRO of Hershey/Harrisburg East

717-533-FIRE

Business Restoration needs

5/17/2022 (Permalink)

SERVPRO of Hershey/Harrisburg East knows the commercial restoration process inside and out.

Because we work with Hershey and Harrisburg area business owners who need our support during business restoration, we understand how difficult it is to move forward after a disaster.

We understand a lot about what it takes to restore your business. With that in mind, our team has pulled together our best tips to help you move forward if a fire, flood or storm impacts your business.

Advice Business Owners Can Use

Here’s what you might want to consider if your business needs restoration services:

Don’t forget your plan. This tip isn’t as straightforward as it seems. But the shock of dealing with a disaster can make it harder to focus. That’s why your plan is important. Follow the steps you laid out and look at your options, which could include moving to a backup location.

Get your insurance company any documentation they need. You’ll be asked to provide things like photos of the items’ damage and inventory inside your business. Have these prepared and ready to share. If your insurer requests any additional documentation, get it ready and share it as soon as you can.

Keep the people who matter to your business in the loop. Don’t neglect to reach out to your suppliers, your employees, your customers and your community.. Social media is the right way for you to reach your wider community, but consider reaching out personally to your employees, suppliers and your loyal customers.

Don’t forget your own needs. Many business owners and their families are stressed and worried if a disaster strikes the business that forces them to close or change their business for a while. Be sure to get plenty of rest, eat a healthy diet and talk about how you’re coping with people you trust.

Choose restoration partners who offer proven results. Always choose trusted professionals who will give you regular updates and answer any of your questions.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 24⁄7 in the event of an emergency. Contact SERVPRO of Hershey/Harrisburg East at  www.SERVPROhersheyswatara.com  or 717-533-FIRE to learn more about our restoration services and how we can help you.

Puff Backs | SERVPRO® of Hershey/Harrisburg 717-561-1404

5/12/2022 (Permalink)

SERVPRO® of Hershey/Harrisburg East (717)-561-1404

The term "Furnace Puff back" refers to the sudden expulsion of soot into the dwelling area caused by a malfunction in the heating system. The soot from a puff back is a sticky, greasy, grimy mess second to none. Wiping the soot from walls and ceilings creates a place where paint will no longer stick. And, unless the soot is quickly and professionally removed, it can cause corrosion of metals on doorknobs, faucets, and even electronic equipment throughout the home.  Because every inch of the home is affected, a puff back is an overwhelming job to clean properly.

This where the SERVPRO team can help - you can trust SERVPRO to clean EVERYTHING. We're your one stop for puff back and smoke damage cleanup in the Hershey / Harrisburg East area.  If your home has been affected by a furnace puff back - call us at 717-561-1404 - we can help you get your home and possessions back to preloss condition - "Like it never even happened."

Water Damage Restoration 101 | SERVPRO® of Hershey/Swatara

5/11/2022 (Permalink)

SERVPRO® of Hershey/Swatara (717)-273-6653

When your home is being threatened by water damage from flooding or leaks, SERVPRO of Hershey/Swatara Professionals have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

Our Professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.  We concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water, utilizing the following:

Water Removal Equipment

• Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.
• Infrared camera may be used to identify water location for thorough water removal.
• Submersible and gas-powered pumps for continuous pumping of high-level water.
• Truck mounted and portable extraction units perform efficient water removal.

Sanitizing Agents, Germicides, & Anti-Microbial Treatments

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Hi-Tech Drying Equipment

• Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture.
• Industrial grade dehumidifiers minimize secondary water damage.
• High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture.
• Some situations call for special drying techniques that require state of the art equipment and training.

Our Professionals are ready to respond 24/7 to mitigate any size loss in Hershey/Swatara and the surrounding area.  Call us at 717-561-1404.

Tips on How to Reduce Business Interruption | SERVPRO® of Hershey/Harrisburg East

5/6/2022 (Permalink)

Large Commercial Loss Team | SERVPRO® of Hershey/Harrisburg East

The best way to reduce business interruption following a disaster is to plan for it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” 

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. 

SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO® Emergency READY Profile is a no cost assessment of your facility. It provides: 

• A concise Profile Document that contains only the critical information needed in the event of an emergency - a guide to help you get back into your building following a disaster.
• Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
• Facility details such as shut-off valve locations, priority areas and priority contact information.  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

At SERVPRO of Hershey / Swatara - we are commited to partnering with our commercial clients to reduce business interruption in the event of any type of disssaster.  To this end - we also work very closely with our partners at the Red Cross - leveraging their resources and capabilities to supplement our own when disaster strikes.  

Call us at (717) 561-1404 to get started - it costs you nothing.  Not making the call may be VERY costly. 

Our Restoration Experts Are Here for You | SERVPRO® of Hershey/ Swatara

5/5/2022 (Permalink)

SERVPRO of Hershey/Swatara is your local restoration expert. We are the #1 choice in cleanup and restoration.

When you need a friend in the restoration and cleanup business, SERVPRO has everything you could want or need. We’re here to take care of you when even the worst natural or manmade disasters strike.

Think of SERVPRO as the dependable friend ready to spring into action when you need help.

Looking for a top-rated company with years of experience in property damage restoration? Call up SERVPRO of Hershey/Swatara where we deliver services including water, fire or storm damage restoration.

Keep an Eye Out for Flooding | SERVPRO® of Hershey/Swatara

4/5/2022 (Permalink)

Regardless of the cause of the flooding, SERVPRO of Hershey/Swatara has the team to help you recover from any disastrous event.

Did you know flooding is the most common natural disaster, claiming more lives in the United States per year than hurricanes, tornadoes or lightning? Flooding is difficult to predict and can destroy anywhere from a single home to entire communities.

Although floods affect every state and territory in the United States, they share many similarities in types and causes. There are just a few types of natural flooding you may see throughout the year.

Types of Natural Flooding

Flash floods are common, and they happen when heavy rain passes or sits over an area and overwhelms the ability of the ground to contain the moisture. Flash flooding can strike alone or accompany a larger problem, such as a hurricane. In 2021, Hurricane Ida dumped multiple inches of rain at once, leading the National Weather Service to release several Flash Flooding Emergencies.

River floods are exactly what they sound like. When there’s too much water for a river’s banks to hold, the water spills over the sides and causes destruction.

Coastal floods happen in areas next to large bodies of water, when storm surges or cyclonic activity causes ocean or gulf levels to rise to flood levels.

Common Causes of Natural Flooding

Heavy rainfall. Storms with excessive rainfall, or storms that sit and rest over an area for an extended period can cause flash floods or river flooding. Urban areas are more at risk for rain floods, because the higher percentage of concrete and asphalt means there’s a lack of soil to soak up all that water.

Oceanic activity. Storm surges, hurricanes and rising tides can cause water levels to rise in waves, which can invade coastal communities and wreak havoc. Pennsylvania, as a water-adjacent state, is susceptible to the fury of storm surges and hurricanes. Most recently, Hurricane Ida dumped multiple inches of rain on central Pennsylvania, leading to flooded roads and creeks.

Dams and levees failing. The most notable example of this in recent history would be the disastrous levee breaks during 2005’s Hurricane Katrina. Levees and dams fail when cracks occur or excess pressure overtakes the dam’s ability to contain the surge of water behind it.

Snowmelts and ice dams. In areas of the country where heavy snow and prolonged freezing temperatures are common, snow and ice can build up over a winter’s time, and when they start to melt, they cause rivers of water to flow through area communities. Ice dams or ice jams happen when rivers become blocked by built-up ice being carried downstream, causing the banks to overflow.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

Get the Help You Need With SERVPRO | SERVPRO® of Hershey/Swatara

3/21/2022 (Permalink)

SERVPRO of Hershey/Swatara are your local commercial restoration experts. Contact us today should you experience any damage.

When it comes to keeping a business running smoothly, every little amount of assistance goes a long way. As business owner or manager, you are well aware that keeping things afloat demands the help of every available hand. Significant delays or losses to commercial properties might mean closing the doors for good.

However, your retail space, manufacturing facility or rental property already comes equipped with a silent helper to aid with cleaning and recovery, and it’s right here in Hershey/Swatara. SERVPRO is capable of meeting a broad array of business needs; it’s as if you have a secret business partner managing an entire aspect of your organization’s success plan.

Large loss recovery. Fires, storms and floods are among the leading causes of financial loss for companies in the United States. They can do a lot of harm, particularly if they are not addressed immediately. When you call SERVPRO, you can be certain that you are contacting a highly skilled staff that is ready 24 hours a day to provide dependable emergency services and minimize your downtime and recovery time.

Emergency Ready Plan. Recovery starts even before the tragedy strikes—that is, if your business is prepared. We can help you in establishing the best approach for when the time comes. You may need an emergency chain of command, alternate meeting or work places, and temporary suppliers during a crisis, and we’ll have you set up for a single button push to begin all of this.

Cleaning of All Kinds. We offer solutions for any situation, from specialized cleaning services such as trauma site cleanup and safe biohazard removal to more routine needs such as carpet cleaning and upholstery restoration in high-traffic areas. We’ve been doing this a long time and have seen and cleaned everything.

Restoration Services. Storms are responsible for flash floods. The intern started a fire in the kitchen. A water pipe ruptures. All of these occurrences need repair and cleanup, which SERVPRO specializes in. From water removal to restoration, you can count on us to restore the sparkle to your company after a mishap.

Industry Specialization. We are able to assist any company, having spent decades learning the ins and outs of each. We can help you with any highly specific or unusual cleaning and restoration needs your company may have. In many cases, we may even surround the workspace to prevent interfering with the usual operations of other areas.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

A Look at Spring Storms and Weather Events in the U.S. | SERVPRO® of Hershey/Swatara

3/4/2022 (Permalink)

Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Hershey/Swatara is a click away if you experience any damage.

As one of the world’s biggest nations, the United States features a highly diverse climate across the board. As a consequence, seasonal weather in the United States is not one-size-fits-all—different parts of the country experience unique weather patterns, resulting in varying degrees of weather threats for different areas.

Let’s take a look at the weather patterns that may develop as spring approaches and warm and cold air masses mix throughout the country—as well as what we might expect here in Pennsylvania.

The Pacific Northwest’s spring months are prone to severe rain, which may cause floods and water damage. Snow will continue to build at higher altitudes, and the resulting melting and runoff may cause issues of its own.

The Upper Midwest and Northeast, including Pennsylvania, enjoy the longest winters and will have cold temperatures throughout the season. The Great Lakes’ lake effect snow poses a considerable challenge to our state’s northern area, which may get more than 100 inches of snow each year. From Maine to the Dakotas, folks can anticipate frigid weather, blizzards and heavy snow even until late spring or early summer.

The Southwest and southern West Coast, on the other hand, will need to be on the lookout for severe heat waves that may harm people and property. The South Pacific area, including Hawaii, will be on high alert for the risk of tectonic activity-caused tsunamis.

Windstorms, derechos and the possibility of wildfires, which can spread quickly when winds are strong and conditions are dry, will also be on the radar for the central United States, from Iowa to Texas. Tornado Alley, which is particularly prone to tornadoes, is a prominent component of this area.

Finally, we should anticipate a broad variety of severe weather occurrences in the Southeast, from thunderstorms and tornadoes in landlocked regions to early-season hurricanes along the coast later in the spring.

Extreme weather is a risk wherever you reside in the United States. While conditions differ by state, it never hurts to be aware of and prepared for extreme weather.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Have You Thought About Your Disaster Plan? | SERVPRO® of Hershey/Swatara

2/17/2022 (Permalink)

If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Hershey/Swatara will be there to help.

When you operate a business, you have a full-time job as well as an endless to-do list that often follows you home. You have a lot on your plate, which is understandable! It’s just a lot of work.

But if you are not prepared for the worst, all of your hard work might be jeopardized. You’ve put in a tremendous amount of effort to get to this point. As a result, you want to do all you can to ensure that your company has the highest chance of surviving a disaster.

After a fire, storm, or other disaster, it can be difficult (if not impossible) to get your business back up and running. According to FEMA, following a catastrophe, 40% of small businesses close permanently, with a significant proportion shutting again within a year.

So, how can you plan for a successful disaster recovery? If your company is struck by a catastrophic event, having a strategy in place for what to do next might be the difference between survival and failure.

In fact, in the United States, three-quarters of small businesses lack a disaster plan. It just makes sense that businesses that are prepared for disaster have a better chance of recovering.

SERVPRO of Hershey/Swatara helps companies like yours prepare for disasters by developing a customized Emergency Ready Plan that is tailored to business goals, location and industry. You will be able to reduce disruption if you have a strategy in place since you will know what to do in the case of a crisis.

Disasters are tough enough to deal with on their own. Make the most of every opportunity to prepare for a disaster before it happens. Right now, we’re ready to help you with your Emergency Ready Plan.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

SERVPRO Can Handle All Types of Cleanup and Restoration | SERVPRO® of Hershey/Swatara

2/7/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Hershey/Swatara to get the job done.

Color association is an amazing thing to help a product or service stick in your brain. For example, if we said, “Thirsty. Red,” you’re very likely to think of a particular soda. If we said, “Package. Brown,” there’s a good chance a certain three-lettered delivery service came to mind.

When you see the bright green SERVPRO trucks and vans rolling through Hershey/Swatara, we want you to have that same kind of association with us, knowing the industry-leading team from SERVPRO is on the way to help someone with a varied assortment of home or business needs.

When you think bright green, we want you to remember that SERVPRO can help you with:

Water damage recovery. Homeowners all across the country deal with water damage every day, and every day, SERVPRO agents are helping them get the homes dried and their damaged items restored.

Fire damage recovery. House fires, which happen more than twice a minute in the U.S., can do brutal damage to your home. But with some help from the pros in green, your home can look like new again.

Mold removal. Mold is unsafe to live with, and unsafe for DIY removal. It can eat away at your home and generally create an unsafe environment, but we can get rid of it for you safely and completely.

Storm recovery. The threat of tornadoes, heavy thunderstorms or even winter whiteouts can mean all sorts of unwanted effects on your home. But when they happen, your local SERVPRO team can make things right again.

Commercial needs. Obviously, fires and water damage aren’t limited to residential areas, and we help commercial managers and business owners get through these issues, too—plus we can provide custom cleaning solutions that help business shine.

General cleaning. If you’re moving into a new home and you want a stellar clean before you lay down your head, we’ve got you covered.

Specialty cleaning. From crime scenes to COVID-19 cleanup, we’ve spent more than 50 years innovating and pioneering techniques for every situation.

Construction. If a storm takes a toll on your home that’s deeper than a surface-level cleanup job, we can help there, too. From new drywall to reconstruction of whole homes, we’re your A-to-Z team for home recovery needs.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Fires Start and Stop Based on the Same Root Causes | SERVPRO® of Hershey/Swatara

1/24/2022 (Permalink)

If your home or business has any damage, SERVPRO of Hershey/Swatara is ready around the clock to help you recover.

You may not remember exactly what a tetrahedron is, so let’s review, because hey, that’s the kind of thorough treatment you’ve surely come to expect from SERVPRO. A tetrahedron is like a pyramid, but with a triangular base—and thus one fewer side. It consists of four triangular sides, all equal.

The fire tetrahedron is so named because it represents the four equal elements that must be present for fire to ignite and grow.

Without all these elements working together, a fire will stop—which clues us in about some important fire safety truths.

<h34-things-a-fire-needs-to-live">The 4 Things a Fire Needs to Live

Fuel. Fire has a ravenous appetite. Put simply, there’s got to be something to burn. Be it wood or other organic material, or manmade substances—if there’s going to be a fire, there must be something for it to consume.

Heat. Having consumable materials isn’t enough for fire to start—those materials have to be heated to a level at which ignition becomes inevitable.

Oxygen. Fires don’t exactly breathe, but they consume oxygen the same as you, only at an incredibly rapid rate, leaving behind only carbon monoxide for nearby people to take in. This oxygen is a vital need for any fire.

Chemical Chain Reaction. This part of the tetrahedron is the least simple to explain, but a chain reaction has to happen, which essentially is the uninterrupted continuation of the previous elements interacting with each other.

<h34-ways-to-stop-a-fire">The 4 Ways to Stop a Fire

Cool it. An effective way to stop fire quickly is to cool its fuel source with water. Restoring the thermal balance of the material makes the rate of heat unable to compete at which the rate the material cools. You have to use a lot of water to restore that balance, though, because some of it sublimates as it hits the hot surface.

Smother it. You know that thing the cool kids do where they lick their fingers and smush them together on a wick to put out a candle? That’s a combination of cooling and smothering. Any way you can cut off the oxygen supply to a hungry fire, you can use to smother it. Even when you stop, drop and roll, that’s how you’re stopping a fire on your clothing.

Starve it. This one might seem overly simple, but it’s effective all the same. If either a fire runs out of material it can consume, or consumable materials are removed from the fire’s path, there remains nothing for it to burn, and it will have no choice but to diminish.

Interrupt the chain reaction. Fires can be stopped from the inside, with the application of the proper chemicals. Gases like halon (which is no longer produced because of its adverse impact on the environment) are able to trip up the repetitive reaction the fire requires, thus putting a stop to it without water or smothering it.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

The SERVPRO Process for Water Damage Restoration | SERVPRO® of Hershey/Swatara

1/6/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Hershey/Swatara for A-to-Z cleanup and restoration.

Sudden water damage is an issue for 14,000 Americans every single day.

If the misfortune of water damage should happen to you, we certainly hope you’ll entrust SERVPRO with your cleanup and care. Here’s what you can expect when you enlist our help.

Emergency Contact. When we first chat, we’ll ask some questions to help shape our understanding of the issue and its potential effects on your property. Then we’ll figure out the best time for us to arrive for in-person assessment.

Inspection and Water Damage Assessment. Once we pull up to your home, we can look over the damage and property, and stop the source of water leakage if it’s still occurring. Then we’ll go forward with the plan, apprise you of any items that we estimate will need removal and replacement, and warn you about any hazards the damage may have created.

Water Removal. Removal begins with the arrival of our pump trucks, which will remove the standing water from your home. We’ll go to whatever lengths are necessary to see to it that your home gets back in the dry.

Damaged Material Removal. Now we can get to those items which are beyond restoration. We’ll haul them away, leaving us to work with the areas and items which can be restored.

Cleaning, Sanitizing and Deodorization. Of course, the water doesn’t leave cleanly, does it? It will have left behind stains and other unpleasantness, which we can now scrub away.

Drying. Excess moisture will still be in the air and on your surfaces, and that breeds mold after a short while. So we’ll use specialized equipment and techniques to rid every affected surface of moisture, giving you the dehumidified area you need.

Monitoring. We’ll be watching, always watching. Your SERVPRO professionals will be in regular contact, keeping you updated on the situation and making any needed changes to the game plan.

Repairs and Construction. Depending on your situation, there could be anything from some simple carpet replacement to drywall and full area reconstruction. That’s the final step for us, leaving you with a seamless, fully restored or reconstructed home, free of the slightest hint of damage. We’ll make it Like It Never Even Happened.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like It Never Even Happened.”

Water Damage Numbers That Will Wow You | SERVPRO® of Hershey/Swatara

12/10/2021 (Permalink)

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Hershey/Swatara.

Not to cause alarm, but there’s a struggle coursing through your home right this very moment, wherein a squadron of heavily armored heroes at working their hardest, holding at bay a destructive force that could devastate your peaceful abode.

This struggle, of course, is between your plumbing and the water it transports. You guessed it right away, didn’t you?

Your water supply is great, so long as it’s serving its proper purpose. But the minute it breaks containment, you’ve got a problem. That’s why it’s all-important to have a well-equipped and maintained plumbing system—so that the good guys always stay on top.

The widespread damage done by water in the home is overwhelming—check out these numbers.

24. This is the percentage of all U.S. home insurance claims that are water-involved. That’s one out of every four claims, which adds up to one in 50 homeowners filing a water claim every single year.

48. You have this many hours (or less) to deal with a water damage incident before mold sets in. Mold growth begins rapidly once water soaks into a surface, and it’s present well before you can make it out with your eyes.

98. This one’s admittedly a little disheartening, because it represents the number out of every 100 basements that will flood or experience water damage at some point in the life of a home. If there’s any number on this list you can almost count on, it’s this one.

10,234. The amount of the average water claim. Water is fast to take over a whole area, and it can settle in and do a lot of damage very quickly. Once it gets out, your insurance company is likely to have to shell out more than they’d hope to manage repairs.

14,000. If you have today’s date circled on your desk calendar, look down and try to imagine 14,000 little dots inside it, each of them representing a single water claim that will happen somewhere in the United States today, because that’s what’s going to happen. Every six seconds, a new event is occurring.

13,000,000,000. Those zeroes are not a typo—that’s 13 billion, and it represents the amount, in dollars, spent every year on water damage repairs in homes.

All these numbers serve to show you one thing: It’s incredibly important to take care of leaks early, and to maintain and update your plumbing, sewage and water systems. The more you can do to avoid being one of these statistics, the better.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

Don’t Get Surprised by Winter Storms and Weather | SERVPRO® of Hershey/Swatara

11/22/2021 (Permalink)

If winter weather should bring damage to your home or business, contact SERVPRO of Hershey/Swatara for fast, restorative solutions.

Take it from that “thrones” guy—winter is most certainly coming. (How did he know?)

Whether you look forward to winter all year or you tolerate it as a mere bridge to spring, you can’t stop the sting of winter weather from reaching Lebanon County once again. So before your social calendar is full to the brim with family gatherings, holiday events or end-of-year parties, let’s take a look at a few things you’ll want to take care of before the reality of winter sets in.

<h3your-family">Protect Your Family

If a winter storm suddenly overtakes the area, you’re going to be glad you have an emergency action plan. This will help your family know how and when to act, where to meet and how to stay in contact. Prepare and rehearse to protect your family.

Get your car ready, too—make sure your tires are in good shape, your anti-freeze and fluids are full, and conduct any needed maintenance so you don’t find yourself stuck out in the cold.

Stock both your car and home with emergency kits, which can keep you safe, fed and warm in a crisis.

<h3your-home">Protect Your Home

Frozen pipes are an unfortunate reality for homeowners in winter, but they can be largely avoided by taking the proper precautions, be it insulating pipes or letting faucets drip.

It’s time to check up on your home heat system as well. If you have an electric or gas HVAC system, let a pro give it a once-over and perform any needed maintenance, to ensure that your system is primed to combat the winter chill.

If you burn wood, keep an extra supply on hand in case extreme weather keeps you stuck at the house for a while. Clean your fireplace or furnace to ensure safe use and a healthy breathing environment.

<h3your-pets">Protect Your Pets

Most pets are simply not equipped for Pennsylvania winters. Bring pets indoors during the cold months, and make a comfortable place for them to stay.

If you own any livestock or equine animals, make sure they have updated, adequate shelter and constant access to water that isn’t frozen.

<h3for-melts-and-flooding">Watch for Melts and Flooding

After long winters and periods of snow and ice, floods and ice dams can cause trouble in affected areas. From local waterways being overrun with runoff to ice and snow melting through cracks in your roofing, these can cause serious damage and danger.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO for fast, restorative solutions.

Commercial Cleaning Services That Make a Difference | SERVPRO® of Hershey/Swatara

10/19/2021 (Permalink)

Are you ready to have the cleanest business in town? Contact SERVPRO of Hershey/Swatara for all your cleaning needs.

SERVPRO is the industry leader in home restoration, cleanup and recovery, and with good reason—we’ve taken care of more homeowners than you can shake a stick at.

But there’s another side to the coin, and that’s the care we provide for businesses and commercial properties. When businesses are damaged by disasters like fire, water and mold, we handle the A to Z of cleanup and restoration so business owners can get back to work.

But businesses can also take advantage of a special service offered only to them: the ultra-grade cleaning service only SERVPRO could create.

Commercial Services for Businesses of Any Size

Your dream clean is a click or call away! No matter the business, we can improve your standard of sanitation and set you up for healthy operations. We’ve got custom solutions for…

Retail stores, grocers and shops. From malls to mom-and-pops, hardware stores to software outlets, we’ve got you covered and cleaned like nobody else.

Education spaces. Well-intended cleanings at school are only killing half the bacteria on desks and student spaces, and we can’t have that, can we? We’ve got the tools to keep students safe from those hard-to-get bacteria.

Hospitals and healthcare facilities. Special cleaning care is required where young, elderly and immunocompromised people are receiving treatment, and we can take care of the disinfection so healthcare providers can focus on helping people.

Hotels and convention halls. Places where high numbers of people gather and move around need high attention to cleaning—let us focus on it so you can focus on hospitality.

Foodservice facilities From manufacturing and distribution to the café dining room, we’ve got what it takes to make sure all food prep is clean and surfaces are safe for dining.

Commercial complexes and managed properties. Whether your tenants are couples or corporations, we can keep them more than satisfied with the fresh state of your commercial property.

Companies lose $260 billion per year because of sick days and the loss of productivity that comes from employee illnesses. We can help you save your portion of that gigantic number by providing a commercial space that’s free of germs and bacteria—your teams will appreciate it and your customers will feel especially valued.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

Asking the Right Questions About Your Service Company | SERVPRO® of Hershey/Swatara

10/7/2021 (Permalink)

You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Hershey/Swatara.

Incidents that require home repair are an unfortunate but almost unavoidable part of the home ownership experience. The reality of owning a home means that at some point you’re likely to face some sort of natural or accidental damage, and when that happens you’ll have some thinking to do.

Who’s going to clear our your flooded basement or repair your fire-damaged kitchen?

These decisions can be difficult in a pinch, but keeping these questions in mind when sorting through service companies can help you render a sound decision.

Are They Legit?

Getting ripped off after experiencing a disaster is piling insult on top of injury. Sadly, scammers often roll into to town after major events and leave unsuspecting homeowners in precisely that situation.

At SERVPRO, we’ve built our top-tier reputation from the ground up, with no shortcuts. For 50 years, we’ve proven ourselves reliable over and over again, so that when you need a hand, you know who to trust.

And hey—if the PGA Tour trusts us as a cleanup and restoration partner, we feel confident we can meet or exceed your expectation as well.

Will They Be There When I Need Help?

Don’t be left wondering when your service company is going to return your emergency call. When you’ve got a crisis, you don’t have time to wait—that’s why we’re on call 24 hours a day for emergency service.

Where’s a Fleet When You Need One?

SERVPRO of Hershey/Swatara isn’t just the name of a local office; it’s the moniker that represents a full-service, locally owned franchise, right here in the neighborhood. But should an area-wide event present the need for extra help, you won’t get lost in the shuffle, because we’re ably backed by the full force of SERVPRO’s national network of resources and teams.

If your prospective service company can answer all these questions to your satisfaction, they may be worthy of your business. When you call SERVPRO, these benefits are the tip of the iceberg—we’d love to show you everything we’re capable of.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Make Fire Safety a Priority This Fall | SERVPRO® of Hershey/Swatara

9/17/2021 (Permalink)

Be mindful about fall fire safety. Always remember that SERVPRO of Hershey/Swatara is the trusted leader in the restoration industry.

The Eagles are back on the field, the morning and evening air is nice and crisp and suddenly everything is pumpkin-scented. That can only mean one thing—fall is back.

The season of roaring campfires, Halloween parties and beautiful leaf-peeping is here to relieve you from summer and give you a reason to break out your favorite hoodie.

But of course each season requires special care with regard to fire safety, and fall is no different. Keep your fall fire-safe with these quick reminders.

Campfire Safety

Cool fall nights are perfect for camping, and we say make the most of it. But when you’re setting up your fire, make sure to take proper precautions.

Build your fire in a pre-dug pit surrounded by stones if there is one provided by the campsite. If not, keep it at least 25 feet away from any tents or structures. Only light your fire with trusted methods like matches or lighters, never using kerosene or lighter fluid to light or accelerate the flames.

When it’s time to go, don’t leave anything hot or glowing. Any live embers you leave behind are potential wildfire threats. Don’t walk away from your campfire until all remaining wood and ash are cool to the touch.

Open Burning

Most of Hershey/Swatara restricts the burning of leaves, but much of the county approves open recreational burning (fire pits or bonfires) or even burning of some household paper items. Check with your local municipality to find out what’s allowed in your area.

If your township allows open burning, it’s likely you are required to use a burn barrel with a screen on top. Keep your fires at least 30 feet (50 is recommended) from any structures, and never leave a fire to burn unattended.

Space Heaters

Portable space heaters are frequent culprits of cold-weather home fires. If you’re breaking yours out of storage this fall, make sure you keep it at least three feet from anything at all that could catch fire—this includes curtains, furniture and clothing.

Keep your heater on a level surface, update to a newer model with automatic shutoff and tip-over functions if necessary, and only plug it directly into an outlet (as its electrical draw can overwhelm some extension cords).

Halloween

We’ll dig further into this later, but for now be mindful of your decorating, especially if you like to use candles or string lights, which can both present fire hazards.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Where You Might Find Water Damage at Home | SERVPRO® of Hershey/Swatara

9/9/2021 (Permalink)

A water leak can turn into a big problem. Contact the SERVPRO of Hershey/Swatara team if you are dealing with any water damage.

There’s a fair chance you didn’t go to bed last night wishing upon a star that you could wake up this morning to a flooded garage. Dealing with unexpected water damage is on no homeowner’s list of hopeful tasks.

Obviously we can’t predict external factors like flooding, but there are some places in and around your home that you may be able monitor and gain an advantage as you try to keep the likelihood of water damage to a minimum.

Toilets. There are a few spots in this oft-used appliance that can degrade over time, namely the flapper inside the tank and the valve seal under it. These being rubber makes them prone to wear.

Appliances. Toilets, dishwashers, fridges and any appliance that uses water or feeds from your water supply are prone to leaks, especially from hoses that may dry out or crack, and joints where washer rings may decay. And how old is your water heater? Units over 10 years old have actually been known to explode.

Clogged gutters. This is the most preventable leak at home. Some time on the ladder can keep your gutters in tip-top shape and keep leaves and dirt from damming up the gullies and sending water inside.

Roof damage. Roof care is a whole other topic, but for now, let’s simply say that your roof is an incredibly important source of protection from the elements, and keeping it in good condition will help keep your interior dry. Inspect it regularly and after any major storm.

Pipes. Rust, faulty joints or even excessive water pressure can cause pipes to fail or burst, and tree roots can find microscopic cracks in outdoor lines, even your main water supply.

Blocked garbage disposals or other pipes. Putting the wrong things down your disposal can either cause your disposal to stop working or clog your pipes to the point of backup. Anything that clumps, solidifies or expands as it soaks up water is a no-no.

Water leaks can occur anywhere water flows, because water will find and take advantage of any available space. But keeping an eye on these common leak areas may help you stay ahead of the potential for water damage in your home.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Don’t Get Surprised by Summer Storms | SERVPRO® of Hershey/Swatara

8/17/2021 (Permalink)

If storms cause damage to your home or business, SERVPRO of Hershey/Swatara is on the line, ready to make things right.

It’s summertime in Pennsylvania, and that means most people can’t wait to get out and do something. The weather is warm, and the sun is out—what’s not to enjoy?

Maybe you’re heading to Philly to cheer on the home team, or planning a weekend indulging in Hershey. But wherever you go, don’t leave your umbrella at home.

Despite the heat and sunshine (or rather, because of it), summer weather is more likely to produce thunderstorms. Rainfall in Lebanon County peaks in summer, as moisture in the atmosphere combines with the warm summer air to create storm conditions.

Be Storm-Alert

Storms should never be discounted as child’s play. If warnings are issued, pay attention and go over the game plan. An NOAA Weather radio can be a constant help as well, providing frequent updates and giving you a source of information even if you lose power.

If the forecaster warns of potential flooding, take it seriously. You may need to rearrange travel plans or cancel events. And check the area around your house—you may need to move or tie down garbage cans, trampolines or other items that could be washed or blown away.

Storm prep isn’t as fun as watching Bryce Harper hit homers, but it’s crucial if you want to stay safe. Storms and resulting flooding claim a number of lives each year, and some simple preparation and caution could prevent a majority of those fatalities.

Be Storm-Safe

Hunker down indoors during a storm, and stay inside until thunder has stopped for at least 30 minutes—this indicates that you’re out of range for a lightning strike, which can still occur up to 10 miles from an active storm.

Windows can shatter in a storm, so don’t sit or stand near them during the storm. And tubs, showers and the water they contain can conduct electrical current, so wait until later to take that bath.

Make sure you’ve got an emergency kit in the house or shelter, and keep a ready kit in the car as well, in case things turn ugly and you need to evacuate.

Floodwater is a danger for a bevy of reasons. It’s incredibly strong (like, carry-your-SUV-away strong), it can wash away concrete roads and the ground under them, and touching it can cause health effects.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Hershey and Swatara Residents Can Trust Us With Disaster Cleanup | SERVPRO® of Hershey/Swatara

8/10/2021 (Permalink)

When you are dealing with any damage, immediate action is crucial. SERVPRO of Hershey/Swatara is your local restoration expert.

You’re used to playing a lot of roles as a homeowner of business owner. You’re an accountant and a chef. A CEO and a parent. A planner and an IT technician. You’re handling it all really well, and for that you deserve an award.

But regardless of the roles you’re playing, we’d be willing to bet you haven’t prepared to suddenly become a disaster recovery expert.

When natural disasters, accidental fires or water damage create an emergency that requires immediate restitution, you can’t handle it all—you need prompt, dependable help from someone you can trust.

Here’s why you should trust SERVPRO to see you through.

We’re Always Ready and Faster to Any Size Disaster

Like a superhero responding to their signal in the night sky, we’re sitting on go at all times, ready to act at a moment’s notice. With a crack team of experts on standby 24 hours a day, we’ll be on the way before you can say, “Gotham needs me.”

Every moment matters in a crisis, and the case of disasters it means more mold growth, stronger smell of smoke or dank carpet. A rapid response makes all the difference, and having a local SERVPRO franchise situated right here in Hershey/Swatara means you get the multiplied strength of a limber, knowledgeable neighborhood team with the backing of a resource-rich national network.

We’re Trained to Handle Residential and Commercial Services

Different solutions are necessary for different situations, and that means customized service for businesses and homes—we’re over a half century deep into being an industry leader, so we’ve got the knowledge base to be able to manage your situation, no matter the setting or cause.

We’ll Make It "Like it never even happened."

Brilliant work, immaculately executed—that’s what you can expect when we take up your cause. Our cleanup and recovery methods are extensive and thorough, and our footprint is so minimal that you’ll have to remind yourself that we were ever there.

We Offer the Services You Need in a Changing World

Disease prevention is a major concern for businesses, and we provide them ultra-grade cleaning assistance that far outshines standard sanitation services.

Your business will have never been cleaner, and your returning customers will feel it right away.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO.

Water Damage Days Before a Wedding

8/9/2021 (Permalink)

SERVPRO of Hershey/Swatara responds to Speedwell Heights BIC Church days before a wedding.

Days before a wedding event, Speedwell Heights BIC contacted SERVPRO of Hershey/Swatara about their water damage in the basement. The source of this damage came from a defective dehumidifier that leaked water in the basement of the church. SERVPRO of Hershey/Swatara quickly responded to this call on a Thursday. Our technicians were able to dry everything out and deodorize in time for the wedding that following Saturday.

When dealing with a water damage, it is important to act fast to prevent further damage and possible mold growth. Our highly trained technicians will have your home or business “Like it never even happened.” Contact SERVPRO of Hershey/Swatara at 717-561-1404 or visit our website for all of your water damage needs.

Playing Defense Against Wildfire | SERVPRO® of Hershey/Swatara

8/4/2021 (Permalink)

If your home is damaged by fire or any other reason, SERVPRO of Hershey/Swatara is ready and able to repair any damage.

Of the many potential dangers homeowners face, there may be none more frightening or disheartening than the thought of seeing one’s home destroyed by fire. While most home fires in our region are caused by other things, wildfires are more of a reality than you might expect.

And they are so hot and move so fast that it’s surprising that fire crews are ever able to contain them at all.

But there are ways to safeguard your home from wildfires, aside from the obvious but still overlooked method of simply being careful, which is by far the best method of prevention.

Let’s look at one of those ways: “defensible space.”

What Is Defensible Space?

It’s not a new NASA program. “Defensible space” is a zone of buffers with which you can surround your home, giving it a greater chance of surviving a wildfire outbreak. You can slow or stop the aggression of a fire with the right combination of thoughtful planting and pruning, hardscape made of concrete or gravel, and removal of dead trees and brush—a quick, favorite fuel for wildfire.

Think of defensible space as a way of using the land around you to choke out a fire as it draws close. If there’s nothing to feed the fire, it can’t keep spreading. It also gives firefighters their best chance of stopping a wildfire before it gets to your home.

Why Defensible Space Matters

You may consider wildfires a West Coast issue, but they can and do happen everywhere in the United States. In fact, there were over 59,000 wildfires across the country in 2020.

Even if we omit California’s 10,000+ fires, there were still almost 1,000 fires per state on average in 2020, and there were no states that were totally spared.

Even Pennsylvania is not immune—we suffered almost 1,500 wildfires and saw almost 3,000 acres of land burned last year alone. And don’t look now, but 2021 is on pace to top last year’s total—there have been 25% more fires this year than over the same period last year.

Anything that can be done to stop wildfires should be done, and defensible space is one more way you can safeguard your home.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

The Cost and Frequency of Extreme Weather in 2020 | SERVPRO® of Hershey/Swatara

7/8/2021 (Permalink)

When storms do damage, we go to work to make things right. Contact SERVPRO of Hershey/Swatara to start the restoration process.

Most of us are all too aware that 2020 was a devastating year. But the degree to which 2020 was disastrous might go even further than you realize—not only did the year see a global pandemic and a nationwide quarantine, it also broke existing records for extreme weather disasters.

In fact, 2020 saw more weather disasters than any previous year on record.

The National Weather Service classifies a weather event as a disaster once it causes at least a billion dollars in damages, and 2020 brought a record 22 of these events. That doesn’t even count the numerous storms that only caused a few hundred million in destruction—there were so many storms in the Atlantic last year that the NWS had to use letters from the Greek alphabet to give them all names because it ran completely through its planned list of names for the year.

And even here in Pennsylvania, we had more weather alerts in 2020 than “tornado alley” states like Kansas.

Not Just Hurricanes

The blame often falls on hurricanes first when we think of extreme weather damage, but in truth, the most expensive disasters of 2020 in the contiguous United States were thunderstorm systems and the tornadoes some of them birthed: Fourteen of the 22 major events were storm-related.

Not Just 2020

While we certainly would hope 2020 to be an extreme example, it does seem to be following a trend of especially dangerous years for severe weather outbreaks. The previous two years joined caused a combined $136 billion in damages, and 2017 saw a record-high $300 billion.

Indeed, each of the last 10 years has suffered at least eight major weather disasters in the U.S., and the last six years have seen a minimum of 10 each.

Storms happen year-round and are no respecters of locale, so it’s crucial that we stay alert and prepared when storms are forecast. But if extreme weather overcomes your preparations, remember that SERVPRO is on call ²⁴⁄₇ to help you through the restoration and recovery process.

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

Put Returning Customers and Employees at Ease With a Deep-Clean | SERVPRO® of Hershey/Swatara

6/18/2021 (Permalink)

If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Hershey/Harrisburg East team.

From rural areas in Hershey/Harrisburg East to major metro areas like Philadelphia, communities and families are high on hope that “normal” life is returning as the COVID-19 pandemic slowly makes its way to the rear view mirror, and business owners are hopeful for a full return to economic recovery as well.

But as cautious shoppers and contagion-conscious employees return to in-person shopping habits and on-site work, it’s now on you as a business owner to provide them with a place of safety, and to make sure they know you’ve made their health a priority.

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both of those things. We’ll sanitize your building with a custom cleaning compound that’s proven effective against no less than MRSA to anthrax, and we’ll equip you with a way to let your customers know before they ever walk through the door that they’re safe in your store or office.

It’s all possible because of the three C’s:

Consult. Your business isn’t quite like any other, and we know that means it has sanitation needs that other area businesses don’t have. So we’ll come up with a cleaning plan that suits your business to a T. It helps that SERVPRO of Lebanon County is locally owned and operated, so we are already acquainted with many of the intricacies of southeastern Pennsylvania.

Clean. Once we sort out your specific needs, we’ll get to work doing the work of disinfecting. With our proprietary solutions, we’ll give you an extreme clean that meets or exceeds CDC standards, is NSF-approved for use around food and is EPA-tested for safety around kids, pets and the elderly. And our focus is bigger than COVID-19—our methods are designed to reduce the risk of a host of other illness-inducing germs.

Certify. Now you can let your employees and customers know that you’ve gone the extra mile to make your business as clean and safe as it can possibly be by displaying the Certified: SERVPRO Cleaned shield in your windows or on your door. We’ll also hook you up with other physical and digital resources to let everyone know your building is spick-and-span, instilling peace of mind in every prospective entrant.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

How Can I Tell if My Basement Has Water Damage? | SERVPRO® of Hershey/Swatara

5/21/2021 (Permalink)

SERVPRO of Hershey/Harrisburg East is a full restoration company. Our team is on call and ready to help you determine the best course of action.

Basements are a wonderful addition to any home. While it’s a great place for additional storage, a “bonus” room or an at-home gym, it can also act as a safe place to go during the event of seriously inclement weather.

However, due to the nature of how basements are dug into the ground, they can come with their own challenges, particularly water damage. While it’s not a guarantee that your basement will suffer water damage, many homes do for a variety of reasons.

Because of this, it’s good to be extra vigilant for signs of water damage so that you can prevent any further damage later on. Here will be looking at some signs of water damage so that you can keep your basement in peak condition.

3 Top Signs That There Is Water Damage In a Basement

Musky, unpleasant odors. Water that gets into a basement can remain stagnant for quite some time, and when it evaporates, it can leave quite an unpleasant smell. This pungent odor is almost exclusively caused by mold and mildew in the environment, so if you suspect that it’s just the common “musty smell” that most basements have, remember that this is a common misconception and it may be a serious red flag leading to water damage.

Flaking paint from the walls. Waterproof paint is sometimes adhered to interior basement walls and masonry with all good intentions by homeowners and landlords. However, this paint can oftentimes simply mask any issues related to water damage and results in compounded problems later on. Even though it’s classified as waterproof, it’s still possible for this paint to chip, peel and bubble on the surface under the right circumstances.

Foundational cracks. Cracks in homes can sometimes be caused by the house settling over time, but finding cracks in the foundation should be investigated as it may be a sign of water damage. Hairline cracks aren’t a major cause for immediate concern, but if they grow in size or width, they should be seen and treated by a professional immediately.

If you have experienced any of these signs of water damage in your basement, give us a call. We’ll be happy to have our water restoration technicians review the damage and give you an assessment on how we can help treat it properly. Contact us today!

How Thunderstorms Impact Pennsylvania | SERVPRO® of Hershey/Harrisburg East

5/11/2021 (Permalink)

Thunderstorms can pop up at any moment. Contact SERVPRO of Hershey/Harrisburg East if you experience any damage.

Just over a week ago, the Pennsylvania Emergency Management Agency sponsored a week dedicated to educating the public and bringing awareness to the severe weather patterns that impact our communities. The information discussed the ins and outs of thunderstorms, hail and flooding, and we wanted to help continue that conversation by looking at some of the ways that storms impact Pennsylvania.

Spring and summer are the most common times for thunderstorms. Thunderstorms are defined as any storm that has thunder and lightning.

A severe thunderstorm is classified as a strong storm that has thunder and lightning and contains hail that is one inch or larger in diameter and has straight-line winds of 58 miles per hour or greater.

The Main Differences That Mean a Storm Is Called “Severe”

Lightning strikes. Lightning is considered one of the most dangerous elements of a thunderstorm for various reasons, but its elusiveness has evaded scientists as they are not able to identify where or when the next strike will be. Not only does it have the ability to cause serious damage to property, such as starting a house fire or felling trees, it has also been reported that about 300 injuries each year are due to lightning strikes.

Hail damage. Hail that comes in a severe thunderstorm is at least one inch or larger in diameter, many times much larger than this. Couple this size with the speed at which it falls (up to 72 miles per hour), and it is a recipe for significant damage, especially to uncovered vehicles, people or pets that are not adequately protected, and the sidings and roofs of houses.

Flash flooding. It is a common misconception that flooding can only happen in designated flood plains. Flash flooding is possible at any time and under the right conditions, it can create a life-threatening scenario in mere minutes. If there is heavy rainfall, a backed-up storm drain or overflowing roadside ditches, these flooded roadways can do damage to vehicles and also have the potential to carry away a car in the tide.

Thunderstorms can be a serious problem for business- and home-owners. If you have been impacted by a storm, we are here to help. Contact us to see how our team and techniques can get your property back to pre-storm condition.

Home or Business Damaged? Call SERVPRO of Hershey/Harrisburg East

4/24/2021 (Permalink)

Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Hershey/Harrisburg East at 717-533-FIRE.

There are many things that can cause devastating damage to your home or business in Hershey or Harrisburg, but regardless of its source, experiencing damage is never easy. The mental and emotional impact can be significant, which is why recovering quickly is so important to restoring your quality of life and beginning to heal from tragedy.

Though recovery will always feel like an uphill battle, if you choose to work with a professional restoration company, the process can get much easier and go much more quickly. We are committed to salvaging as many of your belongings as possible due to our restore-first mentality and will do everything we can to restore your home to its pre-damage state.

Our Restore-First Mentality Makes All the Difference

We can help you save money on your insurance. Many of the types of damage you may sustain to your home will be covered by your homeowners insurance, but filing a claim can raise your premium, costing you money in the long run. Since we focus on keeping all of your belongings when possible, we can lower the cost that you have to file with your insurance.

We can protect your sentimental items. While getting your family to safety is the most important thing during an emergency event, that often means leaving behind objects that could never be replaced if lost. Family photos, documents and heirlooms all have value beyond their monetary properties, and by investing in the best restoration technology available, we make sure we can restore as much of them as possible.

We make sure your home feels like home again. It is truly the little things that make a house feel like a home, and we make sure to preserve as much of this as possible. Simple things like putting your belongings back where they go can make all the difference when you are able to walk through the door of your home again, and we are committed to making sure you are happy with the results.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact SERVPRO of Hershey/Harrisburg East 717-533-FIRE today to learn more.

Experts Are Here When You Need Home Restoration Services | SERVPRO® of Hershey/Harrisburg East

4/20/2021 (Permalink)

Contact SERVPRO of Hershey/Harrisburg East today. We work with you and your insurance company to get things back to normal quickly.

If you’re buying a new home, you’re considering a lot of issues. You’re likely shopping for floorplans, searching for must-have amenities and considering if the yard is big enough for your beloved family dog.

Home damage is probably one thing you haven’t put a lot of thought into dealing with. But you should. Why? Because it’s more common than you probably think it is.

If you find yourself in that situation due to a fire or natural disaster, it’s a good idea to have a plan in place now. Restoring your home can be a complex job, and you’ll want it done by experts.

The restoration team you choose can make all the difference in your quality and satisfaction with the job.

Millions of Homeowners File Claims

The Insurance Information Institute tallies statistics about the yearly numbers of insurance claims. Their work illustrates just how common insurance claims are.

About one out of every 350 American homeowners will deal with a fire damage claim each year. Water damage claims will be filed by about one in 50 homeowners, so they are actually the most common type of claim.

When all causes are considered, about one in 20 homeowners will file a damage claim this year. So if you know 100 people, about five of them will need help dealing with damage to their home this year.

So having a quality restoration team in mind now can make a difference for you or someone you love later.

Training Makes All the Difference

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides an array of certifications to ensure restoration and cleaning technicians are able to use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Don’t Overlook the Water Damage Risks Heavy Rain Can Bring | SERVPRO® of Hershey/Harrisburg East

4/5/2021 (Permalink)

Heavy rains might not be the first thing you think about when you list water damage causes. But it can be a serious problem for homeowners. Rain is common during the spring and summer months, and if your home is not properly maintained, these rains can cause costly damage.

It’s not as difficult as you might think to lessen your risk, though. A little creativity and some thoughtful planning can go a long way.

Protecting Your Home From the Hazard of Heavy Rains

We have a wealth of experience dealing with home water damage. We know what causes it and what you can do to make your home safer from it.

Here are some things we think you should keep in mind when you want to protect your home from rain damage:

Don’t allow yard drainage issues to go unaddressed. If you realize the water in your yard drains toward your home, it’s time to invest in your yard to help it move water more efficiently. Water moving away from your home is water that can’t damage it. Talk with a landscaping expert about how you can protect your yard.

Choose your flowers and shrubs for more than curb appeal. Most homeowners don’t look beyond the visual appeal of the landscaping they choose. But your landscaping can do more for you than just add color. Native plants are especially effective when it comes to making your landscaping an extra layer of water damage protection.

Repair loose and missing shingles. How important is repairing your roof when it suffers minor damage? The answer is very important. According to industry experts, 95% of damage is caused by water finding its way through gaps in your shingles. This damage is preventable.

If you need help dealing with damage caused by water, fire or any other issue, SERVPRO of Hershey/Harrisburg East is here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency.Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Helping Hershey/Harrisburg East Business Owners Through the Pandemic

3/26/2021 (Permalink)

If you need cleaning assistance at your business, we’re here. Contact SERVPRO of Hershey/Harrisburg East to learn more.

If you own a business in Hershey or the surrounding area, we can help you. It’s part of our job to ensure the community has the resources it needs to thrive even during difficult times.

We do a lot of work cleaning up after storms, fire damage and flooding. Those disasters are things we deal with, and we work to ensure homes and businesses are restored to their original state.

But the COVID-19 pandemic is something different entirely. We’ve all had to find new ways to meet customer needs, deliver our services and provide value to our community.

It’s essential to us to help local business owners. You’re a big part of the community. We know what you do to make your business a success. It means a lot to research and planning—and everything that goes into operating and growing your business, too.

We want to help you with that process, including how you now interact with customers and keep them safe.

Connecting You With Powerful Resources

Many tools you can use to continue operating during the pandemic are available to help you. They include available business loans and tips, advice and more from trusted local and national resources.

And you have our support. We’ll get your office, store or restaurant ready for customers.

We can help you ensure that your business “Certified: SERVPRO Cleaned.” Here’s a closer look at how our process works:

First, our team members will consult with you about your needs.

Then, we’ll clean your space using proprietary EPA-Approved Hospital-Grade cleaning solutions. Our cleaning and decontamination standards come directly from the CDC.

Finally, our technicians will certify your space. And you’ll be in business again.

If you need cleaning assistance at your business, we’re here. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time at www.SERVPROhersheyswatara.com or 717-533-FIRE to learn more about our cleaning services and how we can help you.

Fire Safety

1/22/2021 (Permalink)

House fires tend to peak during the winter. SERVPRO of Hershey/Harrisburg East is available 24/7 in the event of an emergency.

Fires at home impact thousands of American families every winter, and they lead to approximately 890 deaths during the colder months of the year.

It’s true that not every house fire can be prevented. Some are caused by natural disasters or by unforeseen accidents or appliance failures.

But there are things you can do to ensure that you’ve lowered your fire risk and taken sufficient steps toward protecting your home from a house fire.

How Would You Answer These Fire Safety Questions?

One of the first steps to making your home safer in the Harrisburg and Hershey areas is understanding what steps you should take to do it.

Your answers to these questions are an excellent place to start. And they offer some simple steps you can take to make your home safer that aren’t a big time or money commitment.

Do you know how to find natural gas leaks? Natural gas leaks are usually first noticeable by smell. If you notice the smell of natural gas in your home, act immediately to cut off your gas and get help to your home. Natural gas leaks are a significant fire hazard. Ensure the leak is repaired before you turn the gas on again and start using your appliances.

Do you know the basics of kitchen safety? Grease fires can happen in any kitchen, and they’re a common hazard. Keeping a fire extinguisher accessible while you’re cooking can prevent one of these incidents from growing into a destructive fire.

Can you use your fireplace safely? Fireplaces that are dirty or clogged create a fire hazard. If you do decide to enjoy a crackling fire, be sure you’re you’re disposing of the ashes correctly. Dirty fireplaces can cause fires.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact SERVPRO of Hershey/Harrisburg East at 717-533-FIRE or www.SERVPROhersheyswatara.com  to learn more about our restoration services and how we can help your family.

Signs of Water Damage

1/11/2021 (Permalink)

Do you have any water damage to your walls or ceiling? Contact SERVPRO of Hershey/Harrisburg East, we will guide you through the restoration process.

Hummelstown and surrounding area homeowners like you may wonder when they should seek water damage help.

Sometimes leaks that are caught early can be cleaned up with old towels or a mop. But in other cases, you may need professional help to return your home to its original state—or perhaps even more important, to prevent a water damage issue from growing into a major mold or mildew issue.

How to Spot Water Damage

These are some of the most common early signs that you’re dealing with water damage:

Your floorboards or furniture are warping. Wood damage occurs more quickly than you might think it would. So as soon as you notice issues with your flooring and furniture, then you see an issue that will only get more severe over time. Stop warping and damage in its tracks by getting professional help.

You can smell a musty odor. Odor is often the first sign of mold and mildew after home water damage. You’ll smell the issue before you can see it on any surfaces. That means if you notice that scent, it’s time to call in a professional to repair your home.

You notice issues with the windows or walls in your home. Your window panes start to warp if the water damage is severe enough. That means it’s imperative if you notice these signs of getting remediation help very soon.

Water damage can start to cause long-term problems within a few hours. So one of the best things you as a homeowner can do is reach out for remediation services as soon as you realize these issues are happening.

A Growing Problem

Water damage claims are consistently one of the most common ones filed by homeowners every year.

Industry experts say number of fire damage claims have been dropping over recent years, but the number of water claims is still growing.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available ²⁴⁄₇ in the event of an emergency.  Contact SERVPRO of Hershey/Harrisburg East at 717-533-FIRE to learn more about our restoration services.

House fires during the winter can be a threat

12/23/2020 (Permalink)

If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Hershey/Harrisburg East to fully restore your home

House fires can be a threat during the winter months. They’re even more common in states like Pennsylvania, where the temperatures get cold and adequate home heating is vital.

Many of these winter fires are caused by how we heat our homes. For example, if your space heater doesn’t have an automatic shutoff mechanism, it can turn over and cause a fire while it’s still running. Problems with furnaces and accidents with other appliances happen, too.

The holiday season has some extra fire hazards of which homeowners should be aware. Christmas tree accidents are a leading cause of house fires.. Fires caused by overflowing pots and pans that are left alone on the stove too long are common this time of year, too.

People who live in the Hershey, Harrisburg, Hummelstown and Middletown areas can count on our team if their homes ever need fire damage repairs or restoration work.

Why You Should Choose SERVPRO

Here’s why Hershey and Harrisburg residents know they can trust us when they need our help:

We are available ²⁴⁄₇. Getting started early on restoration efforts can make a difference. That’s why our team is here to help you at any time. Just reach out when you need our help.

We are a locally owned business. SERVPRO locations are all across the United States. But this location is a local business. Because we’re a SERVPRO location, we can use the resources, equipment and training you would find at a large, thriving company with the advantage of choosing a partner here in the community.

We put restoration efforts first. Our team helps families recover from fire damage in a way that’s both logical and economical. Experts help through each step of the process, working to save your family time and money. We work to keep repairs affordable and insurance premiums down.

We can help with all your restoration projects House fires can damage your walls, your furniture’s upholstery and more. Other issues homeowners deal with after a fire include smoke and water damage. We have the tools and resources to remediate these issues and more.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Visit us at www.SERVPROhersheyswatara.com or call us at 717-533-FIRE to learn more about our restoration services.

Water damage from Heavy Rain

12/21/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Lebanon County have the trained technicians to fully restore your home.

Water damage can occur for many reasons, and not all of them are dramatic or sudden.

SERVPRO responds to the Hershey and Harrisburg areas to many water damage calls that are neither of these things and are instead a result of heavy rainfall infiltrating the home after a period of time. These types of leaks often go unnoticed at first if homeowners do not know where to watch for them, leading to compounding damage that can become severe.

Where Rainfall Typically Causes Water Damage

Backup of clogged gutters. Cleaning out the gutters every six months is more than just a chore—it is actually a great way to prevent water damage. If steady rainfall pumps too much water into the gutters that they are not equipped to drain away, it can begin to be absorbed by the surrounding structures of your home.

Leaks around windows and doors. With windows and doors, there is always an increased chance of water damage occurring. Miniature gaps can develop in the exterior of the home that is enough for sustained rainfall to obtain an inlet into the wood and begin to cause decay.

Poor drainage around the foundation. For homes that do not have sufficient drainage around their base, we often see water damage to the foundation after heavy rain. If water is allowed to pool up and sit against the materials, it can begin to seep in with time and lead to issues.

Leaks in and around the roof. A roof leak will often not be noticed until it begins to cause discoloration on the ceiling, which means damage has already occurred. Checking the exterior of the roof can help you prevent this, as missing or loose shingles are a clear sign that something is amiss.

Malfunctioning of a sump pump system. Installing a sump pump system is a smart and vigilant way to prevent water damage, but only if you take care of it. A malfunctioning sump pump system can lead to extreme damage if the cause is not treated.

Leaks around chimneys and skylights. These types of features are certainly nice to have, but having the seals around them inspected regularly is advised to prevent leaks from occurring. As these leaks wear down over time, rain can work its way into the roof and deteriorate the woodwork.

If you’ve experienced water damage to your home, we are here to help. You can call SERVPRO of Hershey/Harrisburg East at 717-533-FIRE  ²⁴⁄₇ to have our trained technicians respond quickly and begin your restoration.

When your frozen pipes burst

12/15/2020 (Permalink)

If you have water damage in your home due to a burst pipe or another cause, contact SERVPRO of Hershey/Harrisburg East right away 24/7 at 717-533-FIRE

Having water damage to your home in the Hershey and Harrisburg areas is something that no one ever wants to occur, but there are few types of water damage more destructive than having a burst pipe. Pipes can expend a large volume of water into a small area, leading to sudden damage that can be difficult to handle.

While many people put off preparing for water damage because it seems too hypothetical, it is something that occurs more often than most people realize. One house out of 50 will have damage each year, and planning ahead is the only way to truly mitigate the damages.

Have a Burst Pipe? Here’s What Comes Next

Shut off your water main. Burst pipes can pour water into an area indefinitely, so being able to cut off your water is key. Locating and shutting off the water main in your house is the only way to stop this, so be sure you know how to do so.

Shut off your electricity. Electricity and water should always be kept separate, so if it is safe for you to cut off your breaker box, it is definitely recommended that you do so. This will prevent water from causing hazards that can arise from coming into contact with electrical components.

Contact SERVPRO of Hershey/Harrisburg East. Getting in touch with SERVPRO of Hershey/Harrisburg at 717-533-FIRE quickly is a must, as water damage is best treated quickly. Contact us as soon as you can in order to get the process started.

Take a record of the damages. Recording the damages that are done by the water is an important way to keep track of the total impact, which works well for you and for your insurance company if you will be filing a claim.

Contact your insurance company. Every insurance policy is unique, so reaching out to your insurance company as quickly as possible to determine what is covered and how to file a claim is recommended.

Open windows and doors if possible. If you have time and it is safe to do so, aiding the drying process by opening windows and doors and wiping up excess water can assist the process until your restoration team arrives with equipment.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact SERVPRO of Hershey/Harrisburg East at 717-533-FIRE or at www.SERVPROhersheyswatara.com.

Tips to be prepared for Severe Weather

12/14/2020 (Permalink)

If your home has been impacted by storm damage, SERVPRO of Hershey/Harrisburg East will respond quickly to assist in any repairs.

It is not at all uncommon for warm conditions to bring severe weather to the Hershey and Harrisburg areas, which causes many people to discount the dangers posed by a thunderstorm. This is not a wise thing to do, as any thunderstorm has the capability to be dangerous to property and to the people in its path. In order to be ready for any weather, boosting your household’s preparedness in advance is one of the best things to do.

Understanding weather watches and warnings, obtaining household disaster supplies and having a secondary way to receive weather updates are all great ways to increase your preparedness and safety.

Understand Weather Watches and Warnings

The system with which weather experts communicate with the public is designed to be clear and concise, but if you are not aware of what their terms mean, it can be confusing. A weather watch refers to atmospheric conditions that are capable of producing the weather event in question, but have not yet done so. A weather warning refers to weather that is already on the ground or spotted on the radar—this is when you will want to seek cover to wait out the storm.

Obtain Household Disaster Supplies

If you need to wait out severe weather in your home, it is important to remain safe and comfortable while you do so. Having sufficient food and water for your family is a great place to start, as well as flashlights, batteries and a first-aid kit for increased visibility and safety. Additionally, have an area in mind where you can wait out the worst of the storm, such as a bathroom or hallway that does not have external openings.

Have a Secondary Way to Receive Weather Updates

Our cell phones are our primary source of connection with updates from the outside world, but for severe weather, they are not always the most reliable thing to depend on. Because batteries can die in power outages or cell signals can be knocked out, it is smart to get a secondary way to receive alerts that is not dependent on the power grid or cell towers—a manually or battery powered weather radio will generally serve this purpose well.

If your home has been impacted by storm damage, SERVPRO of Hershey/Harrisburg East is here for you.

You can contact us ²⁴⁄₇ at 717-533-FIRE to get a quick response to your home’s damages.

How to plan a commercial fire drill

12/10/2020 (Permalink)

If your business experiences any fire damage, you can count on us. SERVPRO of Hershey/Harrisburg East specializes in commercial fire restoration.

Though there are many things that are wise for business owners to plan for, one of the most important could possibly be planning for a commercial fire. Here at SERVPRO of Hershey/Harrisburg East we know that Fires impact many businesses each year, and for owners who are not prepared, they can be absolutely devastating to your business plans.

The most important thing when considering your commercial fire preparedness is the safety of yourself and your staff, which is why understanding how to plan workplace fire escape drills is such an important skill. These drills will help everyone be more educated and prepared in the event of a fire starting to keep all of your employees safer.

How to Plan Workplace Fire Escape Drills

Consult with your local fire officials. The internet is a great resource for doing research regarding the fire safety of your business, but working with your own local fire marshal is likely the best resource there is. They can visit your building and advise you on how to plan out your fire drills and give you pointers on how to increase your overall fire safety.

Communicate and mark fire evacuation routes. After your best escape drills have been determined, making sure that staff are aware of them and the possibility for an upcoming drill is next. Make sure everyone understands what routes they should take when the drill begins and what the protocol is for a headcount once everyone is outside.

Have fire drills frequently. Regular fire drills are a great way to solidify everyone’s fire safety knowledge and keep your staff safer. While having drills too frequently may reduce their impact, it is important to have them often enough that the procedure is fresh in everyone’s mind any time a fire starts.

Run different fire scenarios. Fires can start from an astounding number of sources, so it is important to plan out your drills accordingly. Going over different scenarios each time will help your staff adapt to any sort of fire scenario if it occurs in real life so you can be certain that everyone is prepared for every situation.

If your business has experienced fire damage, you can count on SERVPRO of Hershey/Harrisburg East. We specialize in commercial fire restoration and will be here for you at any hour—contact us at 717-533-FIRE. We will make it "Like it never even happened."

Being prepared for sudden storms

12/9/2020 (Permalink)

Have you been affected by a storm event? SERVPRO of Hershey/Harrisburg East is available 24/7 and ready to assist you with any storm damage.

When skies in the Hershey and Harrisburg area are clear and the sun is shining, a thunderstorm may be the last thing on your mind—but when the weather is hot and humid, storms can pop up instantaneously. The suddenness of these storms can catch people off-guard, and if your storm preparedness efforts have mainly been focused on safety at home, you may be unsure of what to do.

To help you prepare for sudden summer storms, we have compiled some safety tips that you can use anywhere to stay protected.

Prepare for Sudden Summer Storms

Know your options for shelter. When you find out that a storm is in the forecast, finding a safe place to seek shelter is the best thing you can do. While ideally you would find yourself safe at home, with sudden summer storms, this is not always possible. Seeking shelter in your car is actually a fairly safe thing to do, as long as you can park safely and stay put for the duration of the storm.

Practice electrical safety. When lightning strikes a building, it will travel to the ground using the easiest means available, which is often the home’s wiring system. This is the cause behind power surges, which can cause damage to your electronics and even increase your fire risk. Surge protectors are the most common defense against this, both at home and at work, but if you are able, unplugging everything before a storm is an even safer choice.

Avoid direct contact with concrete. Structurally, concrete is a strong material, but that does not mean that it is the safest choice for sheltering from a storm. Because of the nature of concrete, it is often poured around metal reinforcements, which can become a strong conductor of electrical charge when struck by lightning. Avoid touching concrete directly if you do take shelter in an area where it is a feature.

Stay indoors for at least 30 minutes. While the summer storms we have been referencing do come up suddenly and end just as abruptly, the lightning risk is not necessarily over just because the clouds have cleared. Documented lightning strikes have occurred nearly 30 miles from storm clouds, which is why creating a 30-minute buffer after the last thunderclap is recommended.

If your home sustains damage due to a storm, you can count on us to help. Contact SERVPRO of Hershey/Harrisburg East at any hour to learn more about our storm restoration process.

Call SERVPRO of Hershey/Harrisburg East at 717-533-FIRE. We will make is "Like it never even happened"

Severe Weather!

12/4/2020 (Permalink)

SERVPRO of Hershey/Harrisburg East is your local water & storm restoration expert. We will get the job done right, contact us today. 717-533-FIRE

For areas in Hershey and Harrisburg experiencing storms and severe weather, those impacted should always take their safety seriously—especially in the event that flash floods are concerned.Floods are responsible for the second-highest death rateof all weather-related incidents in the United States, and flash floods are the most dangerous due to their rapid onset.

Flash floods in the Hershey and Harrisburg areas come about quickly and generally give people little time to react, often impacting urban areas where flood risks are not quite common. Making sure that you are aware of how to stay safe is so important so you can react quickly and get your family to safety.

Why Are Flash Floods Considered So Risky?

All floods carry certain levels of risk, but because of how sudden flash floods come about, it is wise to be extra cautious of them. By definition,flash floods must occur in less than six hours after heavy rainfall, but they often occur much more quickly than that. This is why there is very little notice involved with flash floods, and why it is so important to always be cognizant of your risks.

How Will I Know if a Flash Flood is Possible?

For any severe weather event, staying aware of local weather broadcasts is key so you can be informed of rapidly changing conditions. If there is a flash flood watch, that means conditions are favorable for flash flooding to develop, so it is best to think through your action plan.

When that escalates to a warning, it is time to get to higher ground. For a flash flood emergency, act immediately as these are the highest level of escalation possible.

What Are the Best Safety Tips for Flash Flooding?

When a flash flood warning is issued, it is important that you know exactly what to do to evacuate or get to higher ground. These safety tips can help you stay safer as you work to escape the rising waters.

• Tune into local weather alerts with an approved weather radio.
• Make a safety plan with your family that you have rehearsed.
• Never try to cross over floodwaters, even if you are in a car.
• Avoid contact with any floodwater, as it can be contaminated.
• Be aware of multiple routes to take when evacuating in case water blocks your path.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us.Contact us SERVPRO of Hershey/Harrisburg East at any hourto learn more about our services or to report damage to your property.

For 24/7 service from SERVPRO of Hershey/Harrisburg East call 717-533-FIRE

A Fire in your home? Call SERVPRO 717-533-FIRE

10/29/2020 (Permalink)

If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Hershey/Harrisburg East at 717-533-FIRE.

At SERVPRO of Hershey/Harrisburg East we know that going through a house fire is something that nobody ever wants to think about, but considering how you can prevent one can go a long way in protecting your home. Fires can spread in 30 seconds or less, jumping from a small flame to a major disaster situation quickly.

Thankfully, there are many steps you can take to ensure your home is as safe as possible from fires. While you will never be able to entirely prevent them from occurring, you will be able to significantly improve your chances of never having to experience a fire in your own home.

Reduce Your Chances of Experiencing a Fire in Your Home

Check your smoke detectors. Having smoke alarms is the foundation of fire safety, so it is important to make sure you have enough of them throughout your home. They should be on every floor and outside of every sleeping area, and it is recommended to test them monthly to ensure they have not malfunctioned.

Create a fire escape plan. Making sure your family does know how to get out of the house if a fire starts is so important. You will typically only have about two minutes to exit the house in a fire, so having a plan and practicing it often goes a long way in your overall safety efforts.

Limit your fire risks. There are many ways you can limit your fire risks simply through practicing good habits in your everyday life. Small things, like not leaving flammable objects near your stove, staying in the room if there is an open flame and storing chemicals safely, can all lower your risk of a fire breaking out to begin with.

Keep a fire extinguisher handy. While fire extinguishers should only be used if it is absolutely safe to do so, they can prevent a small mistake from turning into a household disaster. Any time there is an open flame present, it is good to have an operational fire extinguisher nearby and be sure you know how to use it just in case things get out of hand.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here ²⁴⁄₇ to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response. SERVPRO of Hershey/Harrisburg East can be reached at 717-533-FIRE

Water Damage in Hershey or Harrisburg? Call SERVPRO 717-533-FIRE

10/29/2020 (Permalink)

Do you have any water damage to your home? Contact SERVPRO of Hershey/Harrisburg East, we are your local water restoration experts.

There are many ways that damage can occur to a home, but when it comes to moisture, the damage that arises can be especially serious. Not only are their cosmetic concerns associated with water spots and discoloration, but you will also have to consider the structural implications involved with having the inner workings of your home being impacted by moisture.

It is not difficult to do your own water damage inspection to ensure your home is in good shape. Not only can you catch any issues early on when you make a point to do this, but insurance savings can be a benefit as well.

Ensure Your Home Does Not Have Hidden Water Damage

Inspect your walls and ceilings. While hidden leaks can lurk behind the cosmetic elements of your home such as drywall, there are often small indicators that they are there if you pay attention. Paint that bubbles and dark discoloration are often signs that moisture is building up and should quickly be taken care of.

Don’t forget to look down. Your floors are a common spot where pooling water can hang out, just not where you can see it. Water can often soak into the subfloor, causing a hidden issue that will result in buckling floorboards or a wavy pattern depending on the flooring material above.

Inspect your roof. Maintaining your roof is so important to ensuring you do not have issues when rain comes through the area. Simply going outside and looking up (especially with a pair of binoculars) can tell you a lot about the state of your roof and if you have any signs of wear that should be addressed quickly.

Pay close attention to the basement. Having a basement with moisture in it was once a given, but now we better understand just how detrimental letting moisture sit in the basement can be. If you notice any signs of water working its way in, such as staining of the concrete or the smell of mold, it is best to have it professionally assessed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Be Prepared No Matter Where a Summer Storm Catches You | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/3/2020 (Permalink)

Be Prepared No Matter Where a Summer Storm Catches You | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

When skies are clear and the sun is shining, a thunderstorm may be the last thing on your mind—but when the weather is hot and humid, storms can pop up instantaneously. The suddenness of these storms can catch people off-guard, and if your storm preparedness efforts have mainly been focused on safety at home, you may be unsure of what to do.

To help you prepare for sudden summer storms in the Hershey and Harrisburg area, we have compiled some safety tips that you can use anywhere to stay protected.

Prepare for Sudden Summer Storms

Know your options for shelter. When you find out that a storm is in the forecast, finding a safe place to seek shelter is the best thing you can do. While ideally you would find yourself safe at home, with sudden summer storms, this is not always possible. Seeking shelter in your car is actually a fairly safe thing to do, as long as you can park safely and stay put for the duration of the storm.

Practice electrical safety. When lightning strikes a building, it will travel to the ground using the easiest means available, which is often the home’s wiring system. This is the cause behind power surges, which can cause damage to your electronics and even increase your fire risk. Surge protectors are the most common defense against this, both at home and at work, but if you are able, unplugging everything before a storm is an even safer choice.

Avoid direct contact with concrete. Structurally, concrete is a strong material, but that does not mean that it is the safest choice for sheltering from a storm. Because of the nature of concrete, it is often poured around metal reinforcements, which can become a strong conductor of electrical charge when struck by lightning. Avoid touching concrete directly if you do take shelter in an area where it is a feature.

Stay indoors for at least 30 minutes. While the summer storms we have been referencing do come up suddenly and end just as abruptly, the lightning risk is not necessarily over just because the clouds have cleared. Documented lightning strikes have occurred nearly 30 miles from storm clouds, which is why creating a 30-minute buffer after the last thunderclap is recommended.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Weatherproofing Tips for Your Household | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/3/2020 (Permalink)

Weatherproofing Tips for Your Household | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Storms are in the forecast regularly, but if they make you worry that your home is not as resilient as it could be, weatherproofing might be wise. Weather-related insurance claims are extremely common for homeowners, and they can result in a steep increase in your payments after you make a claim.

Though there is no way to guarantee a storm cannot damage your home, there are ways to strengthen your house against the elements.

Fortunately, most weatherproofing efforts are not extremely difficult, and a little bit of effort will make a big difference in the long run. Necessary repairs and optional updates can work together to create a home that is much more resilient against the weather.

Tips to Weatherproof Your Household

Keep Your Shingles in Shape
Even new construction homes can experience roof leaks as there are many reasons they can happen. Roof maintenance is a necessity, as roofs are often the most vulnerable part of the home. Check on your roof regularly to be sure there are no loose shingles, obvious signs of wear or any other indicators that a repair might be necessary.

Beat the Weather With Weatherstripping
Weatherstripping can be installed around windows and doors with ease and is often not an expensive investment. Not only does weatherstripping put an end to tiny water leaks, but it also helps homeowners save tremendously on their electric bills according to the Department of Energy.

Gut Debris From Your Gutters
Gutters can quickly lead to storm damage if they are allowed to remain clogged for any length of time, as the water can pool in the gutter and seep into the materials of the home. Clean your gutters at least twice each year to remove debris, and watch in between for signs of standing water or improper drainage.

Pick the Right Paint
When it comes to picking exterior paint today, the features matter almost as much as the color does thanks to new paint technology. Waterproofing and UV resistance are often built right into the liquid now, so you can choose one of these high-tech paints to increase your home’s resilience to weather over time.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Our 6-Step Water Damage Restoration Method | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/3/2020 (Permalink)

Our 6-Step Water Damage Restoration Method | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Though receiving water damage to your home can be disheartening, our best advice is to act quickly to begin restoration.

Untreated water damage can quickly grow more severe, which is why we are here 24 hours a day to set our proven restoration method in motion. Here’s how it works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no ideal time for water damage to occur, which is why we are here to answer you 24 hours a day. When you call us, we will gather all the information we can over the phone to create a response plan and send you adequate restoration resources.

2. Inspection and Damage Assessment
The most important thing is to check for any safety hazards and stop the flow of water, if applicable. We will start with this, then we will inspect the area and assess the damage done to create a custom plan for restoring your space.

3. Moisture Extraction
The quicker we can begin to extract the water remaining in your home, the easier the remainder of the restoration process will be. With our industry-standard equipment, we can vacuum and pump water rapidly away from your home so things can begin drying out quickly.

4. Dehumidifying and Drying
Once any standing water is removed, we can move on to the smaller-scale moisture removal. We have dehumidifiers and high-grade dryers to pull moisture out of the air and out of porous surfaces such as wood or fabrics. This discourages mold from growing and causing more damages in the water’s wake.

5. Cleaning Belongings
Items that have been impacted by water damage can become contaminated, posing a risk for you and your family to interact with. We will clean and deodorize every object that has been impacted by the damage so you can feel safe about keeping your belongings.

6. Restoration and Repair
We are adamant about providing full-service restoration after water damage, so we will never leave you with a half-completed job. We can take care of cosmetic and structural repairs to make sure your home looks exactly as it did before the damage occurred.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.

Fudruckers Water Loss Job

8/3/2020 (Permalink)

Joe Lapp SERVPRO of Hershey/Harrisburg East 717-533-FIRE SERVPRO of Lebanon County 717-273-MOLD "Like it never even happened."

When the air conditioning system leaks into your ceiling causing a water damage, who do you call? SERVPRO of Hershey/Harrisburg East! Will arrive quickly and using their knowledge, experience and equipment their Excellent Staff will make the damage to your business "Like it never even happened."

TOA Clubhouse

8/3/2020 (Permalink)

Joe Lapp SERVPRO of Hershey/Harrisburg East 717-533-FIRE SERVPRO of Lebanon County 717-273-MOLD "Like it never even happened."

When have a beautiful over 55 community featuring a gorgeous clubhouse in Mechanicsburg and you have a water damage you need quick professional restoration service! For expert mitigation and full service repair service call SERVPRO of Hershey/Harrisburg East. We are a full service restoration company featuring both in house and subcontracted repair personnel. We have fully returned this facility to a "Like it never even happened," conclusion.

Weatherproofing Tips for Your Household | SERVPRO® of Hershey/Harrisburg East

4/23/2020 (Permalink)

Weather stripping is one way to save money regardless of the weather.

Storms are in the forecast regularly, but if they make you worry that your home is not as resilient as it could be, weatherproofing might be wise. Weather-related insurance claims are extremely common for homeowners, and they can result in a steep increase in your payments after you make a claim.

Though there is no way to guarantee a storm cannot damage your home, there are ways to strengthen your house against the elements.

Fortunately, most weatherproofing efforts are not extremely difficult, and a little bit of effort will make a big difference in the long run. Necessary repairs and optional updates can work together to create a home that is much more resilient against the weather.

Tips to Weatherproof Your Household

Keep Your Shingles in Shape
Even new construction homes can experience roof leaks as there are many reasons they can happen. Roof maintenance is a necessity, as roofs are often the most vulnerable part of the home. Check on your roof regularly to be sure there are no loose shingles, obvious signs of wear or any other indicators that a repair might be necessary.

Beat the Weather With Weatherstripping
Weatherstripping can be installed around windows and doors with ease and is often not an expensive investment. Not only does weatherstripping put an end to tiny water leaks, but it also helps homeowners save tremendously on their electric bills according to the Department of Energy.

Gut Debris From Your Gutters
Gutters can quickly lead to storm damage if they are allowed to remain clogged for any length of time, as the water can pool in the gutter and seep into the materials of the home. Clean your gutters at least twice each year to remove debris, and watch in between for signs of standing water or improper drainage.

Pick the Right Paint
When it comes to picking exterior paint today, the features matter almost as much as the color does thanks to new paint technology. Waterproofing and UV resistance are often built right into the liquid now, so you can choose one of these high-tech paints to increase your home’s resilience to weather over time.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

SERVPRO of Hershey/Harrisburg East

717-533-FIRE

Our 6-Step Water Damage Restoration Method | SERVPRO® of Hershey/Harrisburg East

4/23/2020 (Permalink)

Flooded hardwood floor

Though receiving water damage to your home can be disheartening, our best advice is to act quickly to begin restoration.

Untreated water damage can quickly grow more severe, which is why we are here 24 hours a day to set our proven restoration method in motion. Here’s how it works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no ideal time for water damage to occur, which is why we are here to answer you 24 hours a day. When you call us, we will gather all the information we can over the phone to create a response plan and send you adequate restoration resources.

2. Inspection and Damage Assessment
The most important thing is to check for any safety hazards and stop the flow of water, if applicable. We will start with this, then we will inspect the area and assess the damage done to create a custom plan for restoring your space.

3. Moisture Extraction
The quicker we can begin to extract the water remaining in your home, the easier the remainder of the restoration process will be. With our industry-standard equipment, we can vacuum and pump water rapidly away from your home so things can begin drying out quickly.

4. Dehumidifying and Drying
Once any standing water is removed, we can move on to the smaller-scale moisture removal. We have dehumidifiers and high-grade dryers to pull moisture out of the air and out of porous surfaces such as wood or fabrics. This discourages mold from growing and causing more damages in the water’s wake.

5. Cleaning Belongings
Items that have been impacted by water damage can become contaminated, posing a risk for you and your family to interact with. We will clean and deodorize every object that has been impacted by the damage so you can feel safe about keeping your belongings.

6. Restoration and Repair
We are adamant about providing full-service restoration after water damage, so we will never leave you with a half-completed job. We can take care of cosmetic and structural repairs to make sure your home looks exactly as it did before the damage occurred.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.

SERVPRO of Hershey/Harrisburg East

717-533-FIRE

Oil Spill

1/20/2020 (Permalink)

Before picture

If you are having the oil tank filled at your rental property in Lebanon and the bottom of the tank collapses who do you call to make it "Like it never even happened,"?

SERVPRO of Lebanon County will respond immediately, perform the cleanup following DEP and local regulations. SERVPRO of Lebanon County will also assist in having the old tank removed and replaced and then SERVPRO will use its experts, knowledge and equipment to deodorize the property so the tenants can safely move back in and have a safe, clean and pleasant smelling home!

Whatever emergency you have, your first call should be to SERVPRO of Lebanon County (717) 273-MOLD. We are locally owned, our owners and staff live right here in Hershey, Palmyra, Mechanicsburg, Harrisburg and Carlisle. 

Prevent Frozen Pipes from Winter Storms | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/14/2020 (Permalink)

Prevent Frozen Pipes this Winter | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Helpful Tip: Turn off outside spigots to prevent them from freezing over these cold winter months! 

Did you know the average homeowner spends $10,000 for a pipe rupture? Having an emergency plumber fix the plumbing, and then SERVPRO of Hershey, Harrisburg East and Lebanon County dry your home and replace your flooring, walls etc. is a HUGE expense. Take a few minutes and disconnect garden hoses from the spigot and purchase a cover from your local hardware store to protect the outdoor spigots. As the winter days grow colder, the water in that thin pipe can/will freeze and burst. As it begins to thaw you are left with a plumbing emergency! 

Water, Fire or Mold Damage? Don't hesitate, call SERVPRO of Hershey, Harrisburg East and Lebanon County today! (717) 561-1404

Roof Leak Causing Water Damage | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/18/2019 (Permalink)

Our team helping to determine the cause of a roof leak causing water damage | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

In this photo you can see our team helping to determine the cause of a roof leak that’s causing an interior water damage. We discovered that it appears to be the copper flashing around the chimney. We then called in a respected roofing contractor to repair the leak for our customer. SERVPRO of Hershey is a full service restoration contractor. Our goal when we answer the phone is to say ‘Yes’ and then put together the team to handle whatever emergency, catastrophe or need our customer has. We have an excellent in house team with a very diverse set of skills and we also have a vast group of contractors we work with to make it “Like it never even happened.” Call SERVPRO of Hershey/Harrisburg East or SERVPRO of Lebanon County today! 717-561-1404 

Oil Spill Before and After | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/17/2019 (Permalink)

Oil Spill Before and After in Hershey, PA. | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

If you are having the oil tank filled at your rental property in Hershey and the bottom of the tank collapses who do you call to make it "Like it never even happened."

SERVPRO of Hershey/Swatara will respond immediately, perform the cleanup following DEP and local regulations. SERVPRO of Hershey/Swatara will also assist in having the old tank removed and replaced and then SERVPRO will use its experts, knowledge and equipment to deodorize the property so the tenants can safely move back in and have a safe, clean and pleasant smelling home!

Whatever emergency you have, your first call should be to SERVPRO of Hershey/Swatara (717) 561-1404. We are locally owned, our owners and staff live right here in Hershey, Palmyra, Mechanicsburg, Harrisburg and Carlisle. 

Tips and Tricks to have a Safe Thanksgiving!

11/26/2019 (Permalink)

Happy Thanksgiving from your Hershey/Swatara SERVPRO team!

The best food holiday is right around the corner!! Check out these tips and tricks to have a safe Thanksgiving.

Did you know...

Between 2014 and 2016 an estimated 2,400 residential building fires were reported to fire departments in the U.S. on Thanksgiving day? Cooking fires were 77% responsible for Thanksgiving Day fires in residential buildings! 

Cooking Safety

• Start the holiday cooking with a clean stove and oven. Remove food and grease buildup from burners, stovetop, and oven.
• Stay in the kitchen when cooking and don’t become distracted by guests.
• Stay in the home when cooking turkey, set a timer, and check on it frequently.
• Keep children away from the stove. Preferably use the back burners.
• Keep a flame-resistant oven mitt, potholder or lid nearby to smother any flames.
• For an oven fire, turn off the heat and keep the door closed.
• Have working smoke alarms in the home and have an escape plan that the entire family knows if there is a fire.

Turkey Safety

• Completely thaw your turkey before cooking with one of two ways:
  • In cold water: keep the turkey in plastic wrap, submerge completely in cold water and allow to defrost for 1 hour for every pound. Remember to change the cold water frequently!
  • in the refrigerator: Place the turkey on the bottom shelf away from ready-to-eat foods. This is a slower method which will take about 5 hours for every pound, but requires far less attention!
• Remove neck and bag of organ meat from inside the turkey
• Roast uncovered or loosely covered by tinfoil
• Check the temperature! Your meat thermometer should read 170°F for an unstuffed turkey and 180°F for a stuffed turkey.

Following these tips will greatly reduce your risk of a Thanksgiving day fire! 

Need help with fire, mold, or water damage? Call us today! (717) 561-1404

Conditions in Hershey / Swatara Might Be Right For Mold

11/12/2019 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Hershey / Swatara to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (717) 561-1404

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of [[Franchise Name]] for mold remediation services.

When Storms or Floods hit Harrisburg, SERVPRO is ready! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/1/2019 (Permalink)

SERVPRO of Hershey / Swatara specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. 

Resources to Handle Floods and Storms

When storms hit Harrisburg, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have storm or Flood Damage? Call Us Today (717) 561-1404

Faster to your Hershey/Swatara Water Damage Event

10/30/2019 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO Hershey/Swatara provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays! 

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Hershey/Swatara arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and cleaning and restoration costs. 

Need Emergency Service? Call Us 24/7 - (717) 561-1404

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish. 
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears. 

48 Hours to 1 Week:

• Mold and mildew may grow and spread. 
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister. 
• Wood flooring swells and warps.
• Serious biohazard contamination is possible. 

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. 
• Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants.

About SERVPRO of Hershey/Swatara

SERVPRO of Hershey/Swatara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Meet Our Crew!

https://www.SERVPROhersheyswatara.com/employee-photos

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/16/2019 (Permalink)

Employee picture | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

At SERVPRO of Hershey/Swatara we are extremely proud of the team we have to service our community. Our team works around the clock to ensure a speedy clean up so you can get back to daily life.

Whether you experience a water damage from a broken pipe, clogged sewer line, frozen pipe, faulty plumbing connection or a faulty supply line. A fire damage from a puff-back, faulty electrical extension cord, lightning strike or defective electrical appliance. A mold infestation from excess humidity or a water leak. A bio-hazard from an injury, illness  or death.

SERVPRO of Hershey/Swatara has the specialized equipment and the properly trained technicians to make your home or business "Like it never even happened."

Call us at 717-561-1404.

Hershey Kitchen Fire- What To Do? | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/16/2019 (Permalink)

When a fire starts in the kitchen, you need to act fast to keep the fire from getting out of control. But how you act depends on what kind of fire you have and where it is. Follow these instructions for putting out kitchen fires:

·         If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! The lack of oxygen will suffocate the flames.

·         If your oven continues to smoke like a fire is still going on in there, call the fire department.

·         If you have a fire in a cooking pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. The lack of oxygen will stop the flames in a pot.

·         If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use your fire extinguisher. Aim at the base of the fire — not the flames.

·         Never use water to put out grease fires! Water repels grease and can spread the fire by splattering the grease. Instead, try one of these methods:

·         If the fire is small, cover the pan with a lid and turn off the burner.

·         Throw lots of baking soda or salt on it. Never use flour, which can explode or make the fire worse.

·         Smother the fire with a wet towel or other large wet cloth.

·         Use a fire extinguisher.

·         Don’t swat at a fire with a towel, apron, or other clothing. You’re likely to fan the flames and spread the fire.

·         If the fire is spreading and you can’t control it, get everyone out of the house and call 911! Make sure everybody in your family knows how to get out of the house safely in case of a fire. Practice your fire escape route

After the fire – who will need help cleaning-up from the fire and smoke damage.  Depending on the extent of the fire, smoke damage can affect many other areas of the house.  You will need the help of a professional to properly remediate the damage and if necessary – repair and or replace the damaged items and property.  The clean-up protocols are vastly different depending on the type of fire and the type of materials affected.  The professionals at SERVPRO of Hershey / Swatara are trained, certified and equipped to handle any size fire damage remediation project.   After the fire – call SERVPRO of Hershey / Swatara at 717-561-1404.

Water Damage | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/15/2019 (Permalink)

Family Room of water damage | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

SERVPRO of Hershey/Swatara is a company that specializes in restoring water damage.

With any leak, its the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions.  While the surface may seem dry, the water you do not see can contain bacteria, or cause mold, rot and other unseen damage.

DID YOU KNOW...The insurance industry estimates that approximately 90 percent of household damages stem from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures.

AVOID WATER DAMAGE FROM APPLIANCES

Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

• Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
• Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
• Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
• Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, or if you want to be sure that a past event is not creating problems today, call SERVPRO of Hershey/Swatara today at 717-561-1404

Choosing a Mold Contractor | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/15/2019 (Permalink)

Many people have a hard time trying to find a reliable mold contractor here in Central Pennsylvania. Here are a few tips to help you wade through the myriad of mold remediation listings, and hopefully find one that will do the job correctly and for the right price,

1. Check out the reputation of the company - do some research on-line. 

2. Are they insured for what they do? Because of the litigation associated with mold there are many insurance companies who will not insure against mold. It is common for commercial liability insurance to exclude pollution that apply to mold. Those that do usually require high premiums to offset the risk they incur. As a result, companies that advertise themselves as remediation companies may not be properly insured against risks.  You ask specifically about pollution coverage because it will be a special coverage of the liability insurance.

3. Are they trained?  Pennsylvania does not have any special certification requirements. However, that does not mean that the technicians performing the work are not trained. The company you use should have an employee training and certification program.

4. What is the planned job process?  Mold should be contained, and then removed. Generally accepted guidelines for mold remediation recommends that any mold remediation in excess of 10 square feet should be isolated with a containment to prevent spread of mold spores. A HEPA filtered air scrubber should be used inside the containment, and it is most effective if it is set up to provide negative air pressure (meaning air is being sucked into the containment so that mold spores can’t leak out). Mold infested porous material like sheetrock, carpet, and carpet pad should be removed and discarded (bagged for removal to prevent spreading the spores when being transferred out of the containment). The surfaces of non-porous material should be thoroughly cleaned and disinfected. For example, wood framing can be sprayed with an EPA approved disinfecting solution, then wiped and physically abraded with a wire brush or sandpaper to remove mold.  All surfaces inside the containment should then be thoroughly HEPA vacuumed, and wiped using an EPA-approved disinfecting solution.  Finally, no mold remediation job would be complete without post-remediation testing performed by a certified independent laboratory.  There are variations of the job process, especially if the mold-infested materials are still wet. If so, you should expect that after setting up the containment, the mold contaminated porous material will be removed, the non-porous wet mold –infested structure will be cleaned of mold as much as possible and dried, and then remediated to completion.  Testing generally involves taking an air sample inside the containment area and comparing the results to an air sample drawn outside the house or building. Finally, the remediation company should have its workers properly protected. They should wear protective coveralls, gloves, and a HEPA filtered respirator.

5. How do they determine pricing? Most mold remediation jobs being performed as part of an insurance claim should be estimated using an estimating software system called Xactimate. Almost all insurance companies expect Xactimate to be used, and your mold remediation company should be familiar with it, and capable of submitting the estimate in this format. If the job is not covered by insurance you can still ask to see an Xactimate estimate for the job. The Xactimate pricing list is based on monthly surveys performed in the local area, so the pricing for labor and materials are the average price for the job being performed. Any quote provided to you that is not consistent with an Xactimate estimate (either too high or too low) should raise flags and be investigated.  They should provide you with a detailed list of charges.

6. Does the company stand behind its work? The company doing remediation should offer a guarantee on workmanship for the area being remediated. 

7. Beware of scare tactics - Mold can be a scary problem but many people exagerate the health impact.  Do your own research first - don't let someone scare you with phrases like "You have toxic black mold".  Mold contamination can present significant health effects - but don't let remediators scare you into signing a contract.

Whenever you discover that you have a mold problem, call SERVPRO of Hershey/Swatara. We promise that you will get an honest assessment of the problem, and we will ensure that you will be satisfied with our work.

The Circus Came to Town

6/5/2018 (Permalink)

Here at SERVPRO of Hershey/ Harrisburg East/ Lebanon County We never know what is going to happen when the phone rings.....

The Ringling Brothers, Barnum and Bailey Circus train was making its way through Central Pennsylvania. They found some water damage and because 'The Show Must Go On' they called SERVPRO of Hershey/Harrisburg East/Lebanon County to make it "Like it never even happened." SERVPRO of Hershey/Harrisburg East/Lebanon County is a leading Fire and Water Restoration Company. We have the equipment, experience and tools to ascertain if there has been water intrusion. We have the knowledge and experience to help pinpoint the cause of the water intrusion, and we have the equipment, knowledge and experience to mitigate the water intrusion.

We investigated, found and addressed some moisture related issues. The Circus was able to stay on schedule. And the Show Went On! 

We were honored to be able to assist in this way and help others through their time of difficulty.

What to do if your home floods in Hershey PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

6/5/2018 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

If you discover significant water damage to your home your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency in the Harrisburg or Hershey area? Call SERVPRO of Hershey/Harrisburg East/Lebanon County at (717) 561-1404

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Some Common Myths about Bio-Hazard | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

6/5/2018 (Permalink)

5 Myths about Cleaning Blood Spills

When it comes to cleaning blood spills, there is pressure to get it right the first time. Why? Because blood can harbor serious health risks, and bloodborne pathogens can seep into surfaces and cause potential illnesses, bacterial growth, and foul odors. It can be difficult to effectively clean a blood spill, however, if you do not have the correct information or tools to do so. Below are 5 common myths about cleaning blood spills.

1st Myth:

The best way to thoroughly clean a blood spill is with bleach. Bleach has long been thought of as the ultimate sanitizer. Unfortunately, according to Educating Wellness, "Chlorine bleach is a strong corrosive material. It will irritate the eyes, skin, and the respiratory tract by merely inhaling the gasses. The dangers of bleach are even greater when mixing it with other cleaners." Not only is it dangerous to your health, but bleach also has the ability to destroy carpet, furnishings, and other surfaces, and can disturb ecological balance if overused.

2nd Myth

Cleaning up a blood spill and sanitizing a blood spill are the same thing. Although these words are often used interchangeably, they mean very different things. Cleaning is simply the process of removing material from a surface, whereas sanitizing is completely ridding a surface of microorganisms and biological material. Remember: Although a surface may look clean, biological material may still be present.

3rd Myth

It is impossible to fully sanitize a surface without using bleach. Believe it or not, there are better ways to sanitize blood spills than by using bleach. Furthermore, many of these processes are not toxic to humans, animals, or the environment.

4th Myth

If you are cleaning the blood of a family member, you do not have to take the same precautions as you would if you were cleaning up the blood of a stranger. No matter whose blood has been spilled, you should wear protective equipment like gloves and goggles. Because 1 in 24 people are carrying HIV, Hepatitis B and C, or a host of other pathogens (and are often unaware that they have been infected), all blood should be handled as if it poses a serious health risk.

5th Myth

You are on your own. In the case of a homicide, suicide, or serious accident that happens at home, it is generally the responsibility of the family to clean up the scene afterwards. For many families, this seems like an impossible and trying task. Fortunately, no family has to go through this process alone.

SERVPRO of Hershey/Harrisburg East/Lebanon County is an industry leader in bioremediation. As such we approach cleaning blood spills with both a compassionate and scientific perspective. Our method for cleaning blood spills includes rigorous cleaning procedures, structural remediation, biohazard removal (cutting away affected carpet and flooring and remove them via legal medical waste transportation), and surface sanitization of affected and adjacent areas. 

Contact SERVPRO of Hershey/Harrisburg East/Lebanon County today at 717-561-1404 

Fire & Soot in Harrisburg, Hershey and Surrounding areas in Central PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

6/5/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.
• Limit movement to prevent further damage
• Place clean towels or old linens on carpeted traffic areas to prevent more siling.
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome on kitchen and bathroom faucets and appliances with light coating of WD-40 or petroleum jelly
• Don't attempt to wash any walls or painted surfaces.
• Don't attempt to clean carpet or upholstered furniture

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins,
SERVPRO of Hershey will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Hershey/Harrisburg East/Lebanon County at 717-561-1404

Sewage Cleanup in Mechanicsburg

6/5/2018 (Permalink)

We received a call from a customer located on Darla Drive in Mechanicsburg. This customer had experienced a sewage blockage in the lateral between the home and the street. We quickly mobilized a crew and arrived at the home within an hour of the call! We promptly got to work and today the basement which was flooded with sewage is now clean, dry and ready for our construction crew to make it 'Like It Never Even Happened'!

OUR DECONTAMINATION PROCESS

SERVPRO of Hershey / Swatara employs a systematic approach to cleaning that ensures each and every trauma scene meets or exceeds hospital-grade sanitation standards.  SERVPRO of Hershey / Swatara's trained service technicians are skilled in removing harmful biological contaminants, as well as any lingering odors. As remediation specialists, our primary goal is to preserve the customer’s property and return the home to a safe, livable condition. 

Step 1: Control the Contamination

For maximum control, our technicians use proven decontamination procedures, by establishing three zones using plastic sheeting and bio-tape to separate the contaminated area from other parts of the building. This process prevents cross-contamination from occurring between clean and affected rooms: 

• The Control Zone is the contamination area, where work will take place.
• The Buffer Zone is where technicians put on personal protective equipment, and fill disposal boxes.
• The Clean Zone is designated to store tools and equipment, in order to prevent cross contamination. 

During all stages of the decontamination process, SERVPRO of Hershey / Swatara technicians are fully protected by Personal Protective Equipment, including respiratory gear, a double layer of gloves, and hazmat suits designed especially for biohazard recovery.

We treat all crime scenes as if they contain a life threatening infection, because some of the worst viruses are known to survive in blood and biological materials. Statistics from the CDC show that 1 in 24 people has either HIV, Hepatitis B or Hepatitis C.

Step 2: Biohazard Cleaning and Structural Removal

• Cleaning: SERVPRO of Hershey / Swatara  technicians start by removing all traces of dirt, chemicals, blood and biological materials from the control zone. Personal property that cannot be remediated must be disassembled and disposed of as medical waste.
• Sanitization: After cleaning, our technicians treat the control zone with specialized disinfectants by spraying surfaces at precise intervals. Following treatment, the crew wipes all surfaces manually a second time before using fluorescence testing, the same technology used by hospitals to verify sanitation level.
• Deodorization: In the final step, SERVPRO of Hershey / Swatara follows industry standard deodorization practices to eliminate the possibility of lingering odors.

If you are facing an unattended death cleanup, blood spill, or other trauma cleanup, trust SERVPRO of Hershey / Swatara's professional decontamination process to safely remediate your home, vehicle or business. 

We proudly serve the Harrisburg, Swatara, Hershey, Palmyra, and Camp Hill areas.

John Langel on working at SERVPRO of Hershey

3/24/2017 (Permalink)

At SERVPRO of Hershey - we aspire to live up to our tagline "Like it never even happened." 

Here is John Langel - one of our valued team members sharing what this means to him.

Professional Mold Remediation | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

9/14/2016 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Common Mold Misconceptions

With sensational news stories and misleading advertising, you can easily understand why so many people are misinformed about indoor mold. Learn the facts about mold and the mold remediation process.

• What is “Black Mold”
• “Mold Removal” versus Mold Remediation

Why Choose SERVPRO of Hershey?

We are dedicated to responding immediately when you contact them. A fast response lessens the damage, limits further damage, and reduces cost.

We Are Highly Trained Mold Remediation Specialists

We specialize in water and mold damage restoration, the cornerstone of our business. Our Professionals have the training and expertise to safely handle any mold situation.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician

We Use Advanced Mold Remediation Techniques and Equipment

We use advanced equipment to detect the source of water feeding the mold. Next, we isolate the affected area using a negative air pressure chamber and perform mitigation work according to established professional standards per IICRC 520. 

Call us at 717-561-1404 if you suspect you may have a mold problem in your home or business.  We can help!

Smoke and Soot Damage Restoration - Derry Township, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/30/2016 (Permalink)

Air Scrubber cleaning the air in a home that was damaged by a furnace puff back. | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke greatly affects the restoration process.
• Limit movement to prevent further damage
• Place clean towels or old linens on carpeted traffic areas to prevent more soiling.
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome on kitchen and bathroom faucets and appliances with light coating of WD-40 or petroleum jelly
• Don't attempt to wash any walls or painted surfaces.
• Don't attempt to clean carpet or upholstered furniture

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins,

SERVPRO of Hershey will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Hershey at 717-561-1404 754-9689

It's The Water You Don't See | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

8/30/2016 (Permalink)

Water was behind the drywall which needed to be removed to properly dry the structure. | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

SERVPRO of Hershey/Swatara is a company that specializes in restoring water damage.

With any leak, its the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions.  While the surface may seem dry, the water you do not see can contain bacteria, or cause mold, rot and other unseen damage.

DID YOU KNOW...The insurance industry estimates that approximately 90 percent of household damages stem from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures.

AVOID WATER DAMAGE FROM APPLIANCES

Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

• Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
• Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
• Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
• Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, or if you want to be sure that a past event is not creating problems today, call SERVPRO of Hershey/Swatara today at 717-561-1404

Mold Damage Remediation - Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

3/27/2016 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

SERVPRO of Hershey/Swatara is who you should call if you suspect you may have mold in your home or business.

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold, 
Call Us Today – (717) 561-1404

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Why Choose SERVPRO of Hershey / Swatara?

We’re Faster to Any Size Disaster

A minor mold problem can quickly become a major infestation if left untreated. We can start the remediation process immediately after you contact us. A faster response lessens the mold damage, limits additional damage, and reduces the remediation cost.

Learn More

We’re Highly Trained Mold Remediation Specialists

We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician

Learn More

We Use Advanced Mold Remediation Techniques and Equipment

We invest in the latest equipment and ongoing mold remediation training because it helps us restore your home or business quickly and effectively. We will isolate the affected area using physical barriers and a negative air pressure chamber.

Learn More

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

1. Emergency Contact - (717) 561-1404
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

• What is “Black Mold”?
• “Mold Removal” versus Mold Remediation

Water Damage Restoration - Harrisburg

3/3/2016 (Permalink)

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Hershey Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, 
Call Us Today 717-561-1404

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO of Hershey Professionals utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Hershey Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. A SERVPRO of Hershey Professional will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Herhsye Professionals can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

1. Air Drying
2. Dehumidification
3. Freezer Drying
4. Vacuum Freeze Drying
5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO of Hershey Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

• Preloss list and value of contents
• Detailed and accurate report
• Better information to settle claims quicker
• Assistance with burden of proof for claims
• Peace of mind when you need it most!
  
  We work with all mojor Insurance carriers

Water Damage Restoration - Harrisburg | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/13/2016 (Permalink)

The Water Damage Restoration Process

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage in the Harrisburg or Hershey area?
Call Today – (717) 561-1404

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

What to do if your home is flooded in Harrisburg | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/13/2016 (Permalink)

Family room after water was extracted and drywall was 'Demo'd to properly dry the structure | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

If you discover significant water damage to your home your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency in the Harrisburg or Hershey area? Call (717) 561-1404

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Water and Fire Damage Certification - Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/25/2016 (Permalink)

SERVPRO of Hershey / Swatara technicians are highly trained and professionally certified through the IICRC (International Institute of Restoration and Cleaning Certification) to perform restoration services.  We invest in our team to make sure they have the latest training and most up to date equipment and tools at their disposal. 

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. Serving the United States, Canada, United Kingdom, Australia, New Zealand and Japan, in partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

When it comes to cleaning, restoration and inspection, the IICRC writes the books

As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

The IICRC helps keep homes and businesses healthful

According to the Environmental Protection Agency, the average person spends 90 percent or more of their time indoors, where levels of pollutants may be two to five times (and occasionally more than 100 times) higher than outdoor levels.

This makes it extremely important to perform regular maintenance inside your home or business. In addition to vacuuming, cleaning and checking for water damage on a regular basis, using a certified technician for cleaning will help extend the life of your flooring and upholstery and ensure that your home or business is healthful for those who live and work there.

SERVPRO First Responder 5k

1/1/2016 (Permalink)

SERVPRO of Hershey / Swatara is proud to sponsor the First Responder 5k event on Saturady Jun 11,2016 at HACC.

For more information on the race, including sign-up and sponsorship information - click here.

We will also be holding a blood drive at the event.  To sign-up to donate blood, please click here. 

SERVRPO of Hershey / Swatara provides water damage, fire damage, vandalism/& crime scene damage remediation as well as mold damage remediation in and around the Harrisburg area.  If you find yourself affected by flood, fire or other tramatic form of property damage - call us at 717-561-1404 and we will repond quickly with  aprofessionaly trained and certified team of hero's dedicated to helping you to recover..."like it never even happened" !!!!

Why Choose SERVPRO of Hershey/Swatara?

We’re Faster to Any Size Disaster

When water damage strikes, a fast response is critical. Day or night, Hershey residents and business owners can expect us to respond immediately to your water emergency.

Learn More

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Learn More

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Learn More

Crime Scene Cleaner Quality and Compliance - Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/17/2015 (Permalink)

QUALITY & COMPLIANCE CHECKLIST FOR CRIME SCENE CLEANER REVIEWS

As a nationwide industry leader, SERVPRO of Hershey maintains the highest standards in cleaning, sanitation, and safety compliance. Many companies profess to have proper licensing and the certifications necessary to perform crime scene cleanup, but are they also legally able to haul away medical waste? Do they carry adequate insurance for the work involved? And how are their employees hired and trained?

Your remediation company should be able to provide the following:

• Evidence of bloodborne pathogen training and compliance. (OSHA-29 CFR 1910.1030 et seq.)
• Evidence of personal protective equipment training and compliance. (OSHA-29 CFR 1910.1030(d)(3)(i) and 29 CFR 1910.132 et seq.)
• Evidence of respiratory protection training and compliance. (OSHA-29 CFR 1910.134 et seq.)
• Evidence of hazardous communication training and compliance. (OSHA-29 CFR 1910.1200 et seq.)
• Evidence of a heat-illness awareness training program, including an on-site heat-stress level testing program, such as Wet Bulb Globe.
• Evidence of job-specific OSHA training, such as Lock Out / Tag Out protocols for cleanings involve machinery, Lift and Fall Protection for cleanings involving ladders and scaffoldings, Hearing Safety for jobs involving high-noise equipment, and Back Safety for any and all lifting performed by employees.
• Ongoing OSHA, medical waste handling/transporting, and process training for its employees. (OSHA-29 CFR 1910.1030(g)(2) et seq. and EPA-40 CFR 745.80 Subpart E)
• Evidence of expertise in environmental and regulatory compliance. (DOT, EPA, state & local agencies)
• Evidence of compliance with asbestos regulations. (asbestos may be found in older homes & disturbing of asbestos without proper compliance violates multiple state & federal agency regulations)
• A written exposure control program in the event of an accidental exposure incident. (OSHA-29 CFR 1910.1030(c)(1))
• A training facility for its employees.
• Proof of workers compensation insurance.
• Proof of commercial general liability insurance.
• Proof of contractor’s environmental liability insurance.
• Proof of insurance coverage to protect against theft or property damage.
• Proof of auto insurance for all company vehicles.
• Biohazard placarding on its vehicles. (DOT-49 CFR Part 172, Subpart D)
• Evidence of a medical waste transporter license.
• Evidence of a contract with a licensed medical waste disposal company, where applicable.
• Evidence of adhering and meeting requirements for packaging, handling, transporting, and reporting of regulated medical waste. (DOT-49 CFR Part 173, Subpart E and 49 CFR Part 173.6 Subpart A and state environmental agency regulations)
• Evidence that biohazard technicians have had Hepatitis B vaccinations. (OSHA-29 CFR 1910.1030(f)(2))
• Evidence of drug testing of its employees (random and pre-employment)
• Evidence of background checks of its employees.
• Evidence of clean driving records of its employees.
• Evidence that the company does not use sub-contractors to do the remediation work.
• Validated references or testimonials from customers.
• Evidence of expertise in biohazard remediation.
• Specifically designed chemicals formulated to serve the biohazard remediation industry.

At SERVPRO of Hershey - we take pride in being the must trusted and most professional restoration company in the Harrisburg area.  Call us at 717-561-1404 if you need help with biohazard or crime scene clean-up in the Harrisburg, PA or surrounding area.

Biohazard / Blood Clean-up - Harrisburg PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/17/2015 (Permalink)

5 Myths about Cleaning Blood Spills

When it comes to cleaning blood spills, there is pressure to get it right the first time. Why? Because blood can harbor serious health risks, and bloodborne pathogens can seep into surfaces and cause potential illnesses, bacterial growth, and foul odors. It can be difficult to effectively clean a blood spill, however, if you do not have the correct information or tools to do so. Below are 5 common myths about cleaning blood spills.

1. The best way to thoroughly clean a blood spill is with bleach. Bleach has long been thought of as the ultimate sanitizer. Unfortunately, according to Educating Wellness, "Chlorine bleach is a strong corrosive material. It will irritate the eyes, skin, and the respiratory tract by merely inhaling the gasses. The dangers of bleach are even greater when mixing it with other cleaners." Not only is it dangerous to your health, but bleach also has the ability to destroy carpet, furnishings, and other surfaces, and can disturb ecological balance if overused.
2. Cleaning up a blood spill and sanitizing a blood spill are the same thing. Although these words are often used interchangeably, they mean very different things. Cleaning is simply the process of removing material from a surface, whereas sanitizing is completely ridding a surface of microorganisms and biological material. Remember: Although a surface may look clean, biological material may still be present.
3. It is impossible to fully sanitize a surface without using bleach. Believe it or not, there are better ways to sanitize blood spills than by using bleach. Furthermore, many of these processes are not toxic to humans, animals, or the environment.
4. If you are cleaning the blood of a family member, you do not have to take the same precautions as you would if you were cleaning up the blood of a stranger. No matter whose blood has been spilled, you should wear protective equipment like gloves and goggles. Because 1 in 24 people are carrying HIV, Hepatitis B and C, or a host of other pathogens (and are often unaware that they have been infected), all blood should be handled as if it poses a serious health risk.
5. You are on your own. In the case of a homicide, suicide, or serious accident that happens at home, it is generally the responsibility of the family to clean up the scene afterwards. For many families, this seems like an impossible and trying task. Fortunately, no family has to go through this process alone.

SERVPRO of Hershey is an industry leader in bioremediation, approaches cleaning blood spills with both a compassionate and scientific perspective. Our method for cleaning blood spills includes rigorous cleaning procedures, structural remediation, biohazard removal (cutting away affected carpet and flooring and remove them via legal medical waste transportation), and surface sanitization of affected and adjacent areas. 

Contact us today at 717-561-1404 

SERVPRO of Hershey - Guild Quality

12/17/2015 (Permalink)

SERVPRO Hershey/Swatara surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

http://www.guildquality.com/SERVPROHersheySwatara

If you are a SERVPRO Hershey/Swatara customer, and if SERVPRO Hershey/Swatara completed work for you after February of 2014 but you haven't yet received a survey,please let us know.

As a GuildQuality Guildmember, SERVPRO Hershey/Swatara relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of SERVPRO Hershey/Swatara in Harrisburg, PA; Hummelstown, PA; Hershey, PA; Middletown, PA; Carlisle, PA; Lebanon, PA; Palmyra, PA; Green Castle, PA; Enola, PA; Annville, PA; and 19 other cities in Pennsylvania.

Water Damage Harrisburg | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/17/2015 (Permalink)

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

IICRC Certifications

• Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

• Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

• Carpet Cleaning Technician (CCT)

This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.

• Fire and Smoke Restoration Technician (FSRT)

Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.

• Odor Control Technician (OCT)

Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

• Upholstery and Fabric Cleaning Technician (UFT)

Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.

• Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

SERVPRO of Hershey on Restaurant Impossible

12/9/2015 (Permalink)

"Until this kitchen is cleaned they way I want it - it doesn't get cooked in...we brought in a professional team" Robert Irvine

SERVPRO of Hershey was brought in to help restore an 'impossible' kitchen dissaster by Restaurant Impossible for its Dec 3rd 2016 show titled "Ambush; Facing Fear"

The show really does depict the transformation of a restaurant in only 24 hours - without any notice.  So this was a job for the Disaster and Clean-up team that is "FASTER TO ANY DISASTER"!

Ambush;Facing Fears

If you ever find yourself faced with an 'impossible' fire, water, mold or bio hazard clean-up project in the Harrisburg area - call SERVRPO of Harrisburg 717-561-1404

Harrisburg Kitchen Fire Damage- What To Do | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/26/2015 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

When a fire starts in the kitchen, you need to act fast to keep the fire from getting out of control. But how you act depends on what kind of fire you have and where it is. Follow these instructions for putting out kitchen fires:

·         If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! The lack of oxygen will suffocate the flames.

·         If your oven continues to smoke like a fire is still going on in there, call the fire department.

·         If you have a fire in a cooking pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. The lack of oxygen will stop the flames in a pot.

·         If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use your fire extinguisher. Aim at the base of the fire — not the flames.

·         Never use water to put out grease fires! Water repels grease and can spread the fire by splattering the grease. Instead, try one of these methods:

·         If the fire is small, cover the pan with a lid and turn off the burner.

·         Throw lots of baking soda or salt on it. Never use flour, which can explode or make the fire worse.

·         Smother the fire with a wet towel or other large wet cloth.

·         Use a fire extinguisher.

·         Don’t swat at a fire with a towel, apron, or other clothing. You’re likely to fan the flames and spread the fire.

·         If the fire is spreading and you can’t control it, get everyone out of the house and call 911! Make sure everybody in your family knows how to get out of the house safely in case of a fire. Practice your fire escape route

After the fire – who will need help cleaning-up from the fire and smoke damage.  Depending on the extent of the fire, smoke damage can affect many other areas of the house.  You will need the help of a professional to properly remediate the damage and if necessary – repair and or replace the damaged items and property.  The clean-up protocols are vastly different depending on the type of fire and the type of materials affected.  The professionals at SERVPRO of Hershey / Swatara are trained, certified and equipped to handle any size fire damage remediation project.   After the fire – call SERVPRO of Hershey / Swatara at 717-561-1404.

Holiday Season = Increased Fire Risks! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/23/2015 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Home Fire Danger Peaks During Holiday Season

Local SERVPRO restoration specialist cites statistics on escalated cooking and candle fire risk that can turn festivities into a fire drill

Harrisburg, PA (Grassroots Newswire) November 16, 2015 -- As the holiday season approaches and families gear up for decorating their homes and hosting large gatherings of friends and family, Brad Morgan of SERVPRO of Hershey/Swatara reminds homeowners to take note of some sobering statistics about home fire safety from the National Fire Prevention Association:

• Cooking equipment is the leading cause of home structure fires. The three peak days for home cooking fires are Thanksgiving, Christmas Day and Christmas Eve.¹
• Candles fires peak in December. The top three days for candles fires are Christmas Day, Christmas Eve and New Year’s Eve.²

“These statistics are a serious reminder of how the excitement of holiday entertaining can quickly turn into a life-altering fire or even a tragic injury or death,” says Morgan. “While glowing candles and elaborate meals set the stage for a great holiday get-together, homeowners need to exercise extra care in controlling the dangerous potential for fires.”

According to the NFPA³, unattended cooking is by far the leading cause of home cooking fires, with frying posing the greatest fire risk and electric ranges posing a higher risk than gas ranges. Range top cooking in general started the majority of home cooking fires and caused 86 percent of related civilian deaths for the reporting period.

While incidents of candle fires peaked in 2001 and have been falling since, candles are still one of the top 10 causes of U.S. home fires, according to the NFPA. As with cooking fires, unattended or abandoned candles account for a large portion of candle fires–almost 20 percent–but the most frequent cause of candle fires is placing the candle too close to something that can burn, like curtains, decorations or furniture.

“It’s easy to see why cooking and candle fires both peak during the holiday season,” says Morgan, “and it’s also easy to see why homeowners need to take extra care when decorating their homes or entertaining. A moment’s inattention at the stove or a guest repositioning a candle on a tabletop may be all it takes to turn the festivities into a fight to save property and lives. While our business is fire and water damage restoration and we stand ready to help at a moment’s notice if disaster does strike, our sincere hope is that our friends and neighbors will enjoy a fire-free and festive holiday season.”

For more fire prevention tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO of Hershey/Swatara, please contact Bradley Alan Morgan at (717) 561-1404 or SP10241@SERVPROHersheySwatara.com.

Fire Loss - What Do I DO Now ??? | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/21/2015 (Permalink)

What do we do now??? Call SERVPRO of Hershey 717-561-1404

The hours, days and weeks following a fire in your home or business can be simply overwhelming. Surrounded by your soot-covered and flame-damaged possessions, it’s easy to lose sight of the big picture: As long as everyone got out—thanks to proper disaster planning and preparation—everything else is just stuff. But once the smoke clears, you will need to deal with that stuff, and the sooner the better.

From the get-go, it’s imperative to stay organized amidst the chaos of your scorched surroundings. A three-ring binder with pockets is your new best friend. Take notes on every conversation and online correspondence with your insurance company and restoration professionals, because in any stressful situation, miscommunication can happen. Save all receipts and original documents; only give photocopies upon request.

Binder in hand, your first call should be to your insurance agent. Not only is it required that you file your claim as soon as possible, it is also in your best interest. At this time, you’ll be asked to submit a proof of loss claim. The sooner you get the ball rolling, the sooner an insurance adjustor will arrive at your door to begin assessing damage.

A reputable local cleaning and restoration team should be next on your call list. If you can find one that also specializes in professional construction services, you’ll save yourself time, money and headaches. Depending upon the extent of damage, your property will first need to be secured (boarded up, for example), and a high quality restoration team with carpentry skills can perform that service for you. On a side note, be sure to remain vigilant in the days ahead, because a fire-damaged residence or business is an easy target for theft and vandalism.

Your restoration team should work with your insurance company to initiate a fire damage recovery plan that includes the complete restoration of your structure. Again, if your team is truly “full service,” the construction side will assess the structural damages while the cleaning and restoration specialists will work closely with you and your adjustor to determine which of your possessions can be cleaned…and which need to be inventoried for replacement. Often these services can be provided on site, but in the event that your contents have to be removed, make sure your team also offers the capability to electronically inventory, package, transport and store your belongings in a safe, heated facility.

Now that you know the initial steps of the fire damage recovery process, here are a few tips on what NOT to do before the pros arrive:

• Do not wipe or attempt to wash fire residue from walls, ceilings, or other absorbent surfaces
• Do not use carpeting or upholstered furniture impacted by heavy smoke residues or debris
• Do not use food items or canned goods exposed to heat
• Do not turn on computers, televisions, stereos or electrical appliances until they have been professionally cleaned and checked

With preparation, resources and trusted professionals in place—plus a healthy dose of patience and perspective, after the fact—you and your family or co-workers will make it through the process of fire damage recovery.

SERVPRO of Hershey / Swatara can handle EVERY aspect of remediating your fire loss.  We service the entire Harrisburg area.  We will make it "Like it never even happened." Give us a call at 717-561-1404 and we will be happy to assist you!

Tear Gas Clean-up - Harrisburg | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

10/9/2015 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

There are three basic types of tear gas: CN (chloroacetophenone or Mace®), CS (O-chlorobenzylidenemalononitrile) and OC/OR (oleoresin capsicum or pepper spray).

In the past CN was the most widely used product, but presently OC/OR has become the most popular, as it is sold in many over the counter personal defense sprays. Although referred to as tear gas, this is not exactly correct as these products are not gases, but in fact are fine particles that are dispersed as an aerosol. Therefore, the particles will eventually “fall out” and form a residue on surfaces that will need to be cleaned.

Typically law enforcement agencies will introduce tear gas into structures through the use of small canisters, also referred to as “grenades”. These can either be thrown or shot with the use of a special gun. They also have a very big canister that is referred to as a “bomb”, which will release much more tear gas than the standard grenade. Cleaning up behind the “bomb’ is much more difficult, due to the increased amount of tear gas that has been released.  

If your home or business is impacted by tear gas - call SERVPRO of Hershey / Swatara.  We serve the Harrisburg, Hershey and the capital region and we are ready to respond 24/7.  

SERVPRO of Hershey / Swatara First Responder 5k

6/15/2015 (Permalink)

Thanks to all of those who sponsored, participated and volunteered to make this a GREAT event !

https://www.youtube.com/watch?v=j8AYw3b5kZI

SERVPRO First Responder Golf Tournament Sept 18th 2015

5/8/2015 (Permalink)

2015 SERVPRO First Responders Golf TournamentSeptember 18, 2015 – Hershey Country Club

Benefits American Red Cross & Hershey Volunteer Fire Company

WWW.HERSHEYGOLFTOURNAMENT.COM

Tournament Sponsorship Opportunities:

Tournament Sponsor - $5,000

•  Large Banner @ Golf Course

• 10 players w/Lunch, Dinner & Awards/Prizes

•  Power Point Presentation running at registration, lunch & dinner

•  Dinner Sponsor – Speaker/Presenter

•  Inaugural Plaque to be kept at Country Club

Course Sponsor - $2,500

• 8 players w/Lunch, Dinner & Awards/Prizes

• Lunch Sponsor

• Tee & Green Signage

•  Power Point Presentation running at registration & lunch 

Players Sponsor - $1,500

• 4 players w/Lunch, Dinner & Awards/Prizes

• Tee & Green Signage

• Power Point Presentation at registration

Gold Sponsor - $750

• 2 players w/Lunch, Dinner & Awards/Prizes

• Tee Signage

• Listing in Dinner Program

Silver Sponsor - $200

• Tee Signage

• Listing in Dinner Program

Individual Sponsor - $175

• Golf w/Lunch, Dinner & Awards/Prizes

For more information call 717-561-1404 or email SERVPROHersheyEvents@Gmail.com

"Toxic Black Mold" | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/11/2015 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Insights on so the called  "Toxic Black Mold from Eric Mercer of Aether Assesments  http://www.aetheriaq.com/  

" Before you start thinking that we are am jumping on-board with the media or other companies that use scare tactics to drum up business, the article title was merely meant to get your attention!  You will never see me write about toxic black mold on my website or in a report, despite the power it seems to have in getting people to open their wallets.  

You see, there are actually many things wrong with that label.  One is that molds themselves are not toxic.  Under certain conditions they produce mycotoxins, but the actual research into doses and health effects is not very clear.  Second, even though it has become synonymous with Stachybotrys, many molds can appear black at various stages of their life cycle.

Don't get me wrong - I have no doubt that reactions to mold and mold by-products exist and I am not down-playing any potential health issues that people have experienced, it is just that it is not feasible to quantify this reaction and exposure.  As a matter of fact I routinely experience multiple physical symptoms during an assessment.  In addition, mold is problematic as it is well documented that it is allergenic alive or dead, degrades building materials, and is indicative of an underlying water intrusion issue that needs to be corrected.

So, with some exceptions your concern should be why do you have mold growth and not be so much whether you have toxic black mold - After all, if I were to provide an assessment and told you that Stachybotrys was not identified, but that the predominant genera appeared to be Penicillium or Cladosporium  would you be content to leave that nice fuzzy growth on your walls? Of course not.  That would be like saying you have a Pit Bull biting one leg and a Doberman biting the other, but you are only worried about getting rid of the Pit Bull because you have heard their bite is a little worse!

Determining the predominant types of mold present can provide useful information in certain situations, but will typically not alter the recommendations for corrective actions and remediation procedures.  Therefore, I would recommend that you recognize that ANY type of mold growth on building materials is a potential signal that a deficiency is present that needs to be identified, corrected, and remediated in order to return your indoor space to normal fungal ecology..."

At SERVPRO of Hershey Swatara - we are trained and equiped to remediate mold damage, following IICRC guidelines.  We proudly serve the Harrisburg area and we will glady provide you with a free estimate for mold remediation.

Valuing Your Contents After A Fire or Flood | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/30/2014 (Permalink)

Pictures that can be helpful after a fire or flood | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Right after a fire is not the best time to try to determine what contents you have and what the value of your contents.

It is a very good idea to take a few minutes of time and walk through your home with a video camera of all of your contents and especially your valuables and collectable items.

See the link below for some checklists for valuables from Enservio, a company that specializes in the inventory and valuation of contents, including: firearms, antiques, computers, art, rugs etc:

http://www.enservio.com/resources/valuation-checklists

At SERVPRO of Hershey / Swatara - our job is to help families in the Harrisburg and Hershey area to recover from the trauma and flood damage.  Our trained and caring professionals will help get you back on your feet and make it "Like it never even happened." 

If you find yourself a victim of a fire - call us at 717-561-1404 and we will get started right away to restore your home and your content. 

Odor Removal and Deodorization - Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/28/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

As experts in deodorization, SERVPRO of Hershey / Swatara Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

We follow IICRC technical guidance in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give usl a call, and leave the restoration to us.

SERVPRO of Hershey / Swatara

717-561-1404 

6 Things You Need To Do After a Fire in Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/27/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

You may think a house fire will never happen to you. But what if it does? Are you prepared?

Figuring out what to do after a home fire can be a very stressful and overwhelming process, and it can be hard to decide what to do first. With a little help from your insurance agent, though, you may be able to settle your claim more quickly and get your life back to normal.

Here are the six things you should do after a home fire.

1. Call your insurance agent immediately. You will be getting calls at all hours of the day from public adjusters and contractors who will try to offer you a deal on putting your house back together. These calls can create a lot of stress and confusion. I suggest you speak to no one but your agent to discuss your options at this point in the process.

2. Ask about restoration companies (such as SERVPRO of Hershey / Swatara) that can help with cleaning up soot, boarding up windows, and other construction. Immediately after a fire, especially if it is a minor one, you’ll need to clean up any soot or water damage. It is important to hire a reputable service to deal with these issues. Ask your agent or insurance adjuster to recommend a few different companies. They deal with these situations more often than you do and likely know of some businesses that fit your needs. Many of these restoration companies have connections to good contractors, engineers, and architects, as well.

3. Separate damaged property from undamaged property. The insurance company will need a detailed inventory list from you after they inspect the loss. Separating your damaged property from your undamaged property will make it easier for you to make a list of your damaged items. This list needs to include the date you purchased each item, the brand name, the price you paid, and the serial number, model, or description of each item. If the item was a gift, be sure to indicate that as well.

It’s a good idea to submit your receipts with this inventory list. If the receipts were destroyed in the fire, or you didn’t keep any receipts, request copies of prior bank statements. This can make obtaining duplicate receipts easier. Keep in mind that photos of any damaged items are always helpful if receipts are not available.

4. Save undamaged property from further destruction. Any items that are not damaged should be put in a safe place, even if it means putting them in storage. Insurance adjusters are typically fair when it comes to adding additional costs for storage.

5. Cooperate fully with the insurance company’s investigation. When a fire claim is reported to an insurance company, it is given top priority. Usually the adjusters come out to see the loss within 24 to 48 hours. To help settle your claim in a timely manner and to your satisfaction, be sure you are available and on time for all meetings, that you return calls promptly, that any requested paperwork is completed as quickly as possible, and that you contact the company or your agent immediately with any questions.

6. Find somewhere to stay if you can’t live in your home. Most homeowner’s policies include “Loss of Use or Loss of Rents” coverage, which will pay for the food, clothing, and shelter that you and your family may need for a specified period of time. Keep in mind that your policy will pay for “like kind and quality” living arrangements. You may want to save the Ritz for a special occasion and instead stay in a more reasonably priced hotel.

What to do before disaster strikes

• Review your homeowner’s policy to be sure you have replacement cost coverage, loss of use coverage, and adequate dwelling coverage. The last thing you want to hear after a fire is that you were underinsured.

• Save all your receipts and put them in a metal fireproof box or in a storage facility off the premises, such as a safety deposit box. Better yet, scan the receipts and save them to a computer file. Taking a video of your entire home and the possessions within it is the next best thing to receipts. This will show the insurance company what sort of lifestyle you had prior to the claim.

• Be sure to have smoke detectors in every room of your home to ensure that everyone gets out of the house or apartment safely in the event of a fire. Have exit ladders and fire extinguishers handy, and know how to use them.

• Discuss escape strategies and plans with your family prior to a fire, and consider a fire drill to help ensure everyone’s safety.

Source: Heidi Petschauer Fox - Certified Insurance Counselor (CIC) designation

************************************

If you live in the Harrisburg,Pa area and find yourself a vicitim of a fire in your home or business - call SERVPRO of Hershey / Swatara to restore your home and your contents.

717-561-1404

Water / Fire Damage Restoration in Harrisburg, PA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

12/23/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

SERVPRO^® Damage Restoration

Residential and Commercial Restoration Services 

SERVPRO of Hershey/Swatara Professionals provide fire and water damage restoration services. SERVPRO of Hershey/Swatara proudly serves Hershey, Harrisburg, Hummelstown, Lebanon, Camp Hill, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by:

• Water Damage
• Fire Damage
• Disaster, storm and flood damage
• Mold Damage

Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are: 

• Flooding caused by severe weather
• Plumbing leaks
• Sink, bathtub or toilet overflow
• Sewage backup

Fire Damage Restoration

We understand that smoke and fire damage is both devastating and disruptive to your family or business. SERVPRO of Hershey/Swatara Professionals respond quickly to repair fire, smoke, and soot damage, including:

• Fire damage cleanup
• Smoke and soot damage cleaning and repair
• Cleaning your home's contents and belongings
• Eliminating fire and smoke odor and deodorization

Mold Remediation

Mold can present serious health concerns and can spread quickly through your home or business if left unchecked. SERVPRO of Hershey/Swatara Professionals utilize proven mold remediation techniques and state-of-the-art equipment to protect you and your property. SERVPRO Professionals can assist you with:

• Mold remediation
• Concerns about black mold
• Mold inspection and prevention

Biohazard Remediation 

Exposure to biological and chemical contaminants can pose serious health consequences. SERVPRO of Hershey/Swatara Professionals are trained to safely remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations. SERVPRO Professionals can assist you with: 

• Sewage cleanup
• Crime scene cleanup
• Vandalism cleanup

Mold Basics from the EPA | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/19/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

This course provides an overview of mold prevention and mold remediation. It is based on EPA's voluntary March 2001 guidance document Mold Remediation in Schools and Commercial Buildings. Public health and environmental health professionals who are involved with mold issues may be interested in this course.  Building managers, custodians, remediators, contractors, and other professionals who respond to mold problems may also want to refer to this course. 

Please note that the course and the document on which it is based provide guidelines; other cleaning and remediation methods may be preferred by some professionals. This course does not cover all situations and all potentially useful methods or techniques. The absence of a method or technique from this course does not indicate or imply that it is not effective. Please consult the Resource List for additional information. A Mold Course (PDF) (77 pp, 550 K, about PDF) of the course, a Mold Image Library, Glossary of Terms and a Knowledge Test are also available.

• These mold guidelines are for damage caused by clean water (not flood water); see the EPA Fact Sheet: Flood Cleanup - Avoiding Indoor Air Quality Problems for flood information.
• Research on mold and on its health effects continues. This course does not describe all of the potential health effects related to mold exposure; it provides only an overview. For more detailed information, consult a health professional or your state or local health department.
• Please note: EPA does not regulate mold or mold spores in the air.

Stachybotrys - "Toxic Black Mold" ???

11/18/2014 (Permalink)

Is Stachybotrys—the Notorious Black Mold or Toxic Mold—Really That Bad?

Written By: Dr. Henry P. Shotwell, CIH

Much media attention has been lavished on Stachybotrys chartarum (a.k.a.:atza). Headlines have screamed “Toxic Black Mold,” “Deadly Black Mold” with many variations on this theme. Is “Stachy” really that bad? Is it really toxic? Is it really deadly?

First off, Stachybotrys came to the public’s attention as a result of a very unusual condition, called Acute Idiopathic Pulmonary Hemorrhage (AIPH) or Pulmonary Hemosiderosis, which was seen in a group of 10 infants living in the Cleveland, OH area. One child died as a result. A preliminary study by the Centers for Disease Control (CDC) suggested that these cases were associated with major water damage to their homes within the 6 months prior to their illness and (not surprisingly) with increased levels of mold in their homes, including “Stachy.”

The question CDC posed (as a Hypothesis to be tested) was: “Were these cases caused by powerful, volatile mycotoxins produced by molds? As a result of their intensive investigation, CDC concluded that a) not all of the cases were properly diagnosed, b) blood tests did not show evidence of exposure to molds or to their waste products (mycotoxins), c) test methods and interpretations were not standardized, d) interpretation of the degree of water damage was not standardized and e) there were no criteria for distinguishing between the mere presence of mold and clinically meaningful exposure.

On top of these, the CDC reviewers also found a) the criteria for determining statistical significance was flawed, b) one of the investigators correctly figured out which of the houses being tested were controls and which were test homes. To be sure of getting “good data,” the investigator took twice as many samples in test homes as in control homes and used aggressive, non-standard methods, not used in the control homes, to generate an artificial environment which was then sampled, and c) that there was no difference in the Stachybotrys levels seen in water damaged houses compared to control houses.

The CDC finally completed their study and came to the following three conclusions: 1) The illnesses seen in Cleveland did not resemble historic accounts of either human or animal illness known to have been caused by Stachybotrys or related fungi. 1) Clusters of this condition have not been reported after other flood events where conditions would have favored the growth of Stachybotrys, and 3) A similar cluster of illness did not involve mold.

So, is “Stachy” really all that bad? Well, it certainly doesn’t seem to have caused the problems in Cleveland which gave Stachy such a bad rap. Is “Black Mold” a problem? Many molds have different colors at different stages of their growth. Stachy is not the only black colored mold. Is Stachy “toxic”? “Toxic Mold” is a phrase coined by the media. It has no scientific meaning. Molds produce waste products from their digestive processes. Some of these by-products are indeed toxic, but the molds that produced them aren’t, including Stachybotrys.

Molds are Nature’s garbage men and recyclers. Aside from the fact that we would have no bread (Brewer’s Yeast) or beer (Saccharomyces cerevesiae) or penicillin (Pencillium chrysogenum) or cheese (Penicillium camemberti P. roqueforti, et.al.). Imagine what would happen if we had no mold to breakdown dead leaves, dead branches, and dead trees? In a few short years, the world would be buried under dead leaves!

How do molds do this? Molds are unlike any other living organisms. They have their own Kingdom; Fungi, and are neither plants (no chlorophyll) nor animals (no mouths or digestive tracts). Since molds have no mouths or digestive tracts, how do they “eat?”

When a mold spore lands on a surface or object that is composed of organic material (wood, paper, orange rind, dirt or dust) that has enough moisture and is in an appropriate temperature range, the spore will “sprout” and begin growing and spreading.

Each individual mold cell secretes digestive enzymes that liquefy the “food” on which the mold cell is lying. Once digested, the “soup” can be absorbed back into the mold cell. There are two kinds of metabolites produced by mold: Primary and Secondary. Primary metabolites are used to provide the energy to drive chemical reactions that cause growth and reproduction. Secondary metabolites, also called mycotoxins are released into the immediate environment to give the mold a competitive edge or to protect itself. The classic example of this was the observation by Dr. Alexander Fleming that a petrie dish containing both Pencillium and bacteria had no bacteria growing in a band surrounding the mold colony. The sterile area had no bacteria because the mold was releasing a secondary metabolite which we called Penicillium, and still use today as an antibiotic to fight certain types of bacterial infection. Mold also produced Streptomycin, Lincomycin, Cephalosporins, Erythromycin and a variety of other antibiotics.

In conclusion, Stachybotrys is no better or worse than many other molds, and the term “Toxic Black Mold” has no scientific basis. Thus, Stachybotrys may be a contributor to allergies and asthma, as are many other molds, but not likely to cause other illnesses or toxic effects. 

For more information on Stachybotrys see: 

www.ictm.com;www.cdc.gov/mmwr/preview/mmwrhtml/mm4909a3.htm;

www.epa.gov/iedweboo/pubs/hpguide.html;www.doctorfungus.org;

www.emlab.com/s/sampling/culture.html. 

Soruce:  http://atlenvtexas.com/noblack.html

SERVPRO First Responder 5k & 1K Fun Run

11/13/2014 (Permalink)

This is a 5k run and 1K fun/run walk – proceeds will benefit the Red Cross of Central Pa. 

Registration Page: http://tinyurl.com/mncd5ye

Beware of Mothballs !!!! Naphthalene Poisoning | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

11/12/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

According to the EPA – “Naphthalene is used in the production of mothballs.  Acute (short-term) exposure of humans to naphthalene by inhalation, ingestion, and dermal contact is associated with hemolytic anemia, damage to the liver, and neurological damage.  Cataracts have also been reported in workers acutely exposed to naphthalene by inhalation and ingestion.  Chronic (long-term) exposure of workers and rodents to naphthalene has been reported to cause cataracts and damage to the retina.  Hemolytic anemia has been reported in infants born to mothers who "sniffed" and ingested naphthalene (as mothballs) during pregnancy.  Available data are inadequate to establish a causal relationship between exposure to naphthalene and cancer in humans.  EPA has classified naphthalene as a Group C, possible human carcinogen.”

If you can smell the mothball – detectable in the air at just a few parts per billion by the human nose – that means you’re also inhaling the same noxious gas that the CDC says can cause a significant amount of unpleasantness:

“Headache, confusion, excitement, malaise (vague feeling of discomfort); nausea, vomiting, abdominal pain; irritation bladder; profuse sweating; jaundice; hematuria (blood in the urine), renal shutdown; dermatitis, optical neuritis, corneal damage.” It also causes cancer in rats.  

If your home is affected by Napthalene – SERVPRO of Hershey / Swatara can remediate the situation and rid your home of the cointamination.  The process involves many of the same steps involved in the proper remediation of mold contamination and the removal of smoke odors.  Basically – the first thing that must be done is to remove the source of the contamination. When the mothballs have been removed, we thoroughly clean the area and employ techniques to expedite release of the VOC’s (Volatile Organic Compounds) from the material in the home (including clothes and linens). 

Fortunately, once the mothballs are removed and remediation starts - it does not take long to eliminate the contamination.  Given the nature of the compound and its half-life, proper application of heat to the affected material and proper control of air flow - air quality can return to normal in just a few days. Air quality tests - pre and post remediation provide confirmation of success. 

If you find yourself affected by Napthalene exposure – you should first seek medical attention and then give us a call to remediate the impact in your home. 

Call SERVPRO of Hershey / Swatara at 717-561-1404 and we can help!

For more detailed information on Napthalene – see the following links:

http://npic.orst.edu/factsheets/naphtech.pdf

http://www.cdc.gov/niosh/idlh/91203.html

http://www.nlm.nih.gov/medlineplus/ency/article/002477.htm 

The Stone Soup Library in Allison Hill

10/27/2014 (Permalink)

by Tara Leo Auchey and Andrea Fetchko

On the 1600 block of Catherine Street in South Allison Hill is a house in a row with other like houses. However, this one is set apart by a bookshelf on the porch filled with a variety of children’s paperbacks and hardbacks and a handwritten sign beside the door:

A book, I think, is very like
A little golden door that takes me into places
Where I’ve never been before.
It leads me into fairyland
Or countries strange and far
And, best of all, that golden door
It always stands ajar!

It’s the Stone Soup Library.

“Kids playing on the porch changed it all.”

It began in March 2013. Shelley and Jesse Blade stocked their front porch with children’s books for the kids who lived near them. Where they live is considered “a bad part of town.” While that reputation undermines the positive things that are there, the neighborhood is definitely not without its troubles. A shuttered school and overgrown lot scattered with trash across the street has been the scene of fights and misconduct. Disrepair, neglect, and sad stories are familiar to the block.

When the Blades moved here from the West Coast about a year ago, it didn’t take long for them to realize the good and the bad.

One of the good things they discovered was the City of Refuge Church. It was there they found assistance they needed to help get them on their feet in this new place. “The lines were long of people waiting. Mothers had their children with them, and they’re kids so they were bored and restless,” Shelley recounts. “So, I started taking my guitar and playing while we waited. The kids loved it.”

From there, the music moved to the porch of the Blades’ home. In the evenings, Shelley and Jesse would sit and sing and children would stop by and join in. Some played. Some curiously listened from afar, but over time, more and more came.

That’s how the Stone Soup Library was born.

The name of the library is inspired by the book “Stone Soup,” which is about a community pulling individual resources together to make something that can be shared by all.

How it works

The books are donated—books for children, teenaged and under—with no violence. They can be read there at the table on the porch or taken away. “These books are here for the children to have,” Shelley says.

It has grown a life of its own with word of mouth spreading to surrounding blocks.

“Guerrilla libraries,” Shelly calls it and says it can happen anywhere. “We’d love to see front porch libraries pop up all throughout South Allison Hill, throughout the city.”

The books are continually donated to maintain the stock.

At one point, children started showing up and asking for help with homework. Everyday after school, the kids can bring their homework and are welcome in the house to work on it with Shelley and Jesse.

The Blades want to show the children that “everything you need is there within your reach,” as long as they are  willing to ask and go for it.

“This is a place filled with so much potential for hope”

It’s not about fixing the neighborhood. It’s about pulling resources together to make it a better place. The couple focuses on the physical condition of the neighborhood. They are determined to not let the neighborhood deteriorate any further. They have brought a revived energy and intention for the betterment of the community.

Shelly has noticed a change not just in the children but also in many of the adults who live on her block. “Even if the parents don’t like each other, they will come together around the children.” This project is bringing the community together.

Neighbors know one another’s names. Families up and down the block have become familiar and even friendly with one another. Children are making new friends and playing together. The street is clean and the block has become a fun, comfortable place to live.

All members of the community are encouraged to bring whatever skills they possess to help others. “If everyone brings a little something to the table, we will be able to make a big difference,” she says.

Just like the music lead to the library, which turned into homework assistance, more has evolved. Jesse hosts a repair shop for the teenagers in the neighborhood. Teens bring toys, bikes and other things that need repaired, and Jesse fixes them as well as teaches the youth to do repairs themselves. In return, the couple encourages the teens to clean up around the neighborhood and help those children who are younger and in need.

The main point they want to drive home is community service. They want to show that bringing a community together only takes a few determined citizens.

The proof of this is found on Catherine Street.

Biohazard Cleanup and Restoration | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

10/17/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Hershey/ Swatara Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Hershey / Swatara Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup?
Call Us Today 717-561-1404

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

The SERVPRO of Hershey /Swatara Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of Hershey / Swatara Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO of Hershey / Swatara Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Hershey / Swatara Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Hershey / Swatara realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our Professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO of Hershey / Swatara is available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

Red Cross Ready Program

10/14/2014 (Permalink)

• Access to the online Ready Rating Assessment Center and the 123 Assessment, which can help you to evaluate your business, organization or school's level of preparedness
• Access to an information-rich Ready Rating Program Guide developed by American Red Cross preparedness experts
• Access to the American Red Cross Ready Rating member seal that can be used to publicly display your commitment to preparedness to your constituents
• Optional public recognition of your commitment to preparedness by choosing to be listed beside other like-minded organizations on this website in the Current Member Listing
• Customized feedback and recommendations for improvement based on your assessment scores
• Option to create an Organization Manager account that links the member accounts of multiple site/branches/locations/facilities, allowing for all of the 'child' accounts' assessments to be viewed by one 'parent' account.  Learn more...

     Want to learn more about how it works?

     Ready to join?

Our Biohazard Clean-up Process | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

10/3/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

OUR DECONTAMINATION PROCESS

SERVPRO of Hershey / Swatara employs a systematic approach to cleaning that ensures each and every trauma scene meets or exceeds hospital-grade sanitation standards.  SERVPRO of Hershey / Swatara's trained service technicians are skilled in removing harmful biological contaminants, as well as any lingering odors. As remediation specialists, our primary goal is to preserve the customer’s property and return the home to a safe, livable condition. 

Step 1: Control the Contamination

For maximum control, our technicians use proven decontamination procedures, by establishing three zones using plastic sheeting and bio-tape to separate the contaminated area from other parts of the building. This process prevents cross-contamination from occurring between clean and affected rooms: 

• The Control Zone is the contamination area, where work will take place.
• The Buffer Zone is where technicians put on personal protective equipment, and fill disposal boxes.
• The Clean Zone is designated to store tools and equipment, in order to prevent cross contamination. 

During all stages of the decontamination process, SERVPRO of Hershey / Swatara technicians are fully protected by Personal Protective Equipment, including respiratory gear, a double layer of gloves, and hazmat suits designed especially for biohazard recovery.

We treat all crime scenes as if they contain a life threatening infection, because some of the worst viruses are known to survive in blood and biological materials. Statistics from the CDC show that 1 in 24 people has either HIV, Hepatitis B or Hepatitis C.

Step 2: Biohazard Cleaning and Structural Removal

• Cleaning: SERVPRO of Hershey / Swatara  technicians start by removing all traces of dirt, chemicals, blood and biological materials from the control zone. Personal property that cannot be remediated must be disassembled and disposed of as medical waste.
• Sanitization: After cleaning, our technicians treat the control zone with specialized disinfectants by spraying surfaces at precise intervals. Following treatment, the crew wipes all surfaces manually a second time before using fluorescence testing, the same technology used by hospitals to verify sanitation level.
• Deodorization: In the final step, SERVPRO of Hershey / Swatara follows industry standard deodorization practices to eliminate the possibility of lingering odors.

If you are facing an unattended death cleanup, blood spill, or other trauma cleanup, trust SERVPRO of Hershey / Swatara's professional decontamination process to safely remediate your home, vehicle or business. 

We proudly serve the Harrisburg, Swatara, Hershey, Palmyra, and Camp Hill areas.

Basement Flooding! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

9/30/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

BASEMENT FLOOD CLEANUP: If you have a flood in your basement because of  a broken hot water tank, sub pump failure or even a leaking foundation don’t try to clean it up yourself - call the experts at SERVPRO of Hershey Swatara. Our crews specialize in flood damage restoration.  We are certified by the IICRC in water damage restoration we are and trained and experienced in all phases of flood damage restoration.

We serve the Hershey, Harrisburg, Lebanon and Palmyra area.  We are ready 24/7 - 365 days a year.  Call us at 717-561-1404.  

We do quality work - you don't need to take our word for it.  You can see our reviews at  http://www.guildquality.com/SERVPROHersheySwatara

What To Do AFTER The Fire | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

9/29/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Becoming a victim of a fire loss is never on anyone's list of 'to do's', but when or if it does happen to you or a loved one - it's good to have a checlist of what you need to do right away:

After the fire - your first call should be to your insurance agent to get the claim process rolling.  

Next - you should locate or start replacement of:

•driver’s license

•insurance policies

•military discharge papers

•Passports

•birth, death, marriage certificates

•social security or medical cards

•credit cards

•titles to deeds

•stocks and bonds

•wills

•medical records

•warranties

•finance & income tax records

•citizenship papers

•mortgage papers

Know your coverage as most policies will cover temporary living expenses in addition to coverage of your home and contents.  The mitigation and restoration process can take months - depending upon the extent of the fire, smoke and odor damage to your property.

SERVPRO Mitigation Process

1.Board-up/Secure the Property

2.Detail Inventory

3.Storage of Content

4.Disposal of Wet/Burned Content

5.Dehumidification of Structure

6.Mitigation of Smoke and Odor

7.Preparation for Re-Construction

8.Restoration vsReplace

9.Re-Construction

Flood Watch vs Flood Warning

9/29/2014 (Permalink)

Know the difference in flood prediction terminology - especially if you love in an area that is prone or susceptible to periodic flooding. 

Crime Scene Clean-up Certification | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

9/27/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

ABRA: Levels of Education and Proficiency

  

Last June, ABRA President Dale Cillian proposed to the board of directors new criteria for the various levels of education and proficiency in the field of biorecovery. The ABRA board unanimously passed this proposal and foresees it will encourage individuals to seek advancement in their field of expertise. These levels will be distinguished on the National Bio-Recovery Registry, which is maintained by ABRA at www.americanbiorecovery.org.

Once again, ABRA is raising the bar and dividing the playing field of those with good intentions and those that have professionalism. The levels are:

• Level 1: ABRA Certified Bio-Recovery Technician
• Level 2: ABRA Master Bio-Recovery Technician
• Level 3: ABRA Licensed Bio-Recovery Technician

Level 1: ABRA Certified Bio-Recovery Technician (present certification)

• Pass the basic ABRA bio-recovery exam.
• Maintain certification status with a minimum of 10 hours of continuing education (industry related) every three years.

Level 2: ABRA Master Bio-Recovery Technician (5 years minimum experience in bio-recovery)

• One year as an ABRA Certified Tech.
• 40-hour HAZWOPER Certification.
• OSHA 29 CFR 1910 Hand Tool Safety.
• OSHA 29 CFR 1910 Power Tool Safety.
• OSHA 29 CFR 1910.147 Tag Out / Lock Out.
• OSHA 29 CFR 1910.146 Confined Space Entry.
• OSHA 29 CFR 1910.25-.27 Ladders.
• OSHA 29 CFR 1910.120 HAZ Com (Right to Know).
• OSHA 29 CFR 1910.134 Respiratory Protection.
• OSHA 29 CFR 1910 & 1292 Fall Protection.
• OSHA 29 CFR 1910.331-335 Electrical Safety.
• OSHA 29 CFR 1910.95 Hearing Conversation.

Level 3: ABRA Licensed Bio-Recovery Technician (In addition to Level 1 and Level 2)

• Three years as an ABRA-certified Tech.
• Eight years doing bio-recovery cleaning.
• 24-hour worker or 40-hour supervisor AHERA Asbestos Certification.
• 8-hour lead training.
• Elective courses: meth lab training, bio-terrorism training, 8-hour HAZWOPER.
• 8-hour HAZWOPER Supervisor Training.
• OSHA 29 CFR 1910.120 HAZ Materials & Incident Command.
• OSHA Disaster Site Worker #7600.
• Additional specialization certification in bio-terrorism, bird flu, drug labs, Et

Sewer Backup = Serious Bio-Hazard ! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

9/27/2014 (Permalink)

Time to call SERVPRO of Hershey / Swatara! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

• Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
• Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
• It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
• Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
• Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

EPA Lead Safe Firm NAT-F117042-1

9/18/2014 (Permalink)

Federal law requires contractors that disturb painted surfaces in homes, childcare facilities and schools built before 1978 to be certified and follow specific work practices to prevent lead contamination. Always ask to see your contractor’s certification.

Federal law requires that individuals receive certain information before renovating more than six square feet of painted surfaces in a room for interior projects or more than twenty square feet of painted surfaces for exterior projects or window replacement or demolition in housing, child care facilities and schools built before 1978.

• Homeowners and tenants: renovators must give you this pamphlet before starting work.
• Childcare facilities, including preschools and kindergarten classrooms, and the families of children under six years of age that attend those facilities: renovators must provide a copy of this pamphlet to child care facilities and general renovation information to families whose children attend those facilities 

$2,500 Donation to the Red Cross of the Central Pa

7/7/2014 (Permalink)

SERVPRO of Hershey Owner Brad Morgan, Carol Ross of the Red Cross of Central Pa and Takia Colston Crow of the Harrisburg Stampede

SERVPRO HERSHEY/SWATARA WINNER OF CORPORATE PARTNER CHALLENGE

AMERICAN RED CROSS RECIPIENT OF CORPORATE CHALLENGE DONATION

HARRISBURG, PA (JUN 19, 2014) – There have been many “First’s” for the Stampede this season, including their move to Giant Center, first season in the PIFL, first ever Teddy Bear Toss and now, the first-ever Corporate Partner Challenge. Front office members of the Herd created the challenge as a way for corporate partners and the Stampede to work in conjunction to benefit local non-profits.

The program consisted of using ticket sales as a point system. For each ticket sold, the partner would earn 1 point and the Stampede would donate $2 to the community organization of the partner’s choice. By the end of the season, the partner with the “most points” would receive a donation in the amount of $2,500 to benefit their chosen non-profit.

Takia Colston-Krow, Stampede VP of Marketing and Sales, announced today that SERVPRO of Hershey/Swatara was the winner of the 1st Annual Corporate Partner Challenge and the American Red Cross, the beneficiary, would receive a check in the amount of $2,500 at the Stampede’s home season finale this Saturday at Giant Center.

“This program was created as a way for our organization to work alongside our corporate partners to benefit a community organization of their choice” says Takia. “Our mission is to provide a positive social impact in the community, and what better way than engaging our partners and their employee bases to benefit our combined community.”

The Stampede will recognize the efforts of SERVPRO of Hershey/Swatara on field this Saturday as the Herd take on the Lehigh Valley Steelhawks in their home season finale. Kick off is 7pm from PinnacleHealth Field at Giant Center.

Thumbtack!

6/12/2014 (Permalink)

SERVPRO of Hershey/Swatara Professionals provide fire and water damage restoration services. SERVPRO of Hershey/Swatara proudly serves Hershey, Harrisburg, Hummelstown, Lebanon, Camp Hill, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home orcommercial structure caused by:

• Water Damage
• Fire Damage
• Disaster, storm and flood damage
• Mold Damage

You can find us on THUMBTACK 

Harrisburg Stampede - Red Cross Fundraiser

5/7/2014 (Permalink)

Buy a ticket to the Harrisburg Stampede game on Sat May 17th and the Stampede will donate $5.00 of the ticket price to help fund the American Red Cross Volunteers who help familes deal with crisis in the Harrisburg area

To buy the tickest and contribute to the cause - click on this link and "run with the Herd !"

What To Do AFTER The Fire | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

5/6/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

A fire will change your life in many ways that you cannot imagine. Knowing where to begin and who can help you is important. 

Put Safety First 

The safety of you and your family must be the first priority.Follow the advice and directions issued by local authorities. If the authorities ask you to evacuate, do not return until they report that it is safe and secured. 

Contact Your Insurance Company

The typical homeowners policy will provide reimbursement for Additional Living Expenses (ALE) such as the cost of hotels and food when a covered loss to your home makes the residence uninhabitable. 

If you do not have insurance, your family and community might help you get back on your feet. Organizations that might help include:

• American Red Cross (717) 234-3101;

• Salvation Army (717) 233-6755 ;

• religious organizations;

• public agencies, such as the public health department;

• community groups;

• State or municipal emergency services office; and

• nonprofit crisis-counseling centers.

What To Expect

A fire in a home, whether you live in an apartment, a single family, or multifamily home, can cause serious damage. The building and many of the things in your home may have been badly damaged by flames, heat, smoke, and water. You will find that things the fire did not burn up are now ruined by smoke and soggy with water used to put out the flames. Anything you want to save or re-use will need to be carefully cleaned. The firefighters may have cut holes in the walls of the building to look for any hidden flames. They may even have cut holes in the roof to let out the heat and smoke. Cleanup will take time and patience.

Restoration Services

You do not need to make a quick decision on who will perform the restoration services.  You will, however  need to have someone perform board-up services to secure the property. Many restoration companies - including SERVPRO of Hershey / Swatara perform board-up services.  You are not required to use the same company to provide mitigation and restoration services.  Take you time to decide after consulting with your insurance adjustor and do some of your own research before you decide.

Restoration and Mitigation Services Include:

Restoration companies like SERVPRO of Hershey/Swatara provide services that include the following: 

• Documenting all items affected and items to be removed for cleaning / restoration
• Removing unsalvageable items and material
• Storing and cleaning contents and personal items
• Restoring furniture and other personal property
• Cleaning clothes, linens, etc
• Drying the structure and contents
• Deodorizing the structure and content
• Preparing the structure for rebuild

Once the structure has been miigated for the fire damage - the home owner can negotiate with contractors to rebuild. SERVPRO of Hershey / Swatara can help the homeowner with the rebuild process as well.  

What To Look For In A Mold Remediation Company | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

5/1/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Many people will have a hard time trying to find a reliable mold remediation company here in Central Pa. It can be overwhelming. Here are a few ideas to help you wade through the myriad of mold remediation company listings, and hopefully find one that you can count on to do the job right, and for the right price.

1. Check out the reputation of the company - do some research on-line. 

2. Are they insured for what they do? Because of the litigation associated with mold there are many insurance companies who will not insure against mold. It is common for commercial liability insurance to exclude pollution that apply to mold. Those that do usually require high premiums to offset the risk they incur. As a result, companies that advertise themselves as remediation companies may not be properly insured against risks.  You ask specifically about pollution coverage because it will be a special coverage of the liability insurance.

3. Are they trained?  Pennsylvania does not have any special certification requirements. However, that does not mean that the technicians performing the work are not trained. The company you use should have an employee training and certification program.

4. What is the planned job process?  Mold should be contained, and then removed. Generally accepted guidelines for mold remediation recommends that any mold remediation in excess of 10 square feet should be isolated with a containment to prevent spread of mold spores. A HEPA filtered air scrubber should be used inside the containment, and it is most effective if it is set up to provide negative air pressure (meaning air is being sucked into the containment so that mold spores can’t leak out). Mold infested porous material like sheetrock, carpet, and carpet pad should be removed and discarded (bagged for removal to prevent spreading the spores when being transferred out of the containment). The surfaces of non-porous material should be thoroughly cleaned and disinfected. For example, wood framing can be sprayed with an EPA approved disinfecting solution, then wiped and physically abraded with a wire brush or sandpaper to remove mold.  All surfaces inside the containment should then be thoroughly HEPA vacuumed, and wiped using an EPA-approved disinfecting solution.  Finally, no mold remediation job would be complete without post-remediation testing performed by a certified independent laboratory.  There are variations of the job process, especially if the mold-infested materials are still wet. If so, you should expect that after setting up the containment, the mold contaminated porous material will be removed, the non-porous wet mold –infested structure will be cleaned of mold as much as possible and dried, and then remediated to completion.  Testing generally involves taking an air sample inside the containment area and comparing the results to an air sample drawn outside the house or building. Finally, the remediation company should have its workers properly protected. They should wear protective coveralls, gloves, and a HEPA filtered respirator.

5. How do they determine pricing? Most mold remediation jobs being performed as part of an insurance claim should be estimated using an estimating software system called Xactimate. Almost all insurance companies expect Xactimate to be used, and your mold remediation company should be familiar with it, and capable of submitting the estimate in this format. If the job is not covered by insurance you can still ask to see an Xactimate estimate for the job. The Xactimate pricing list is based on monthly surveys performed in the local area, so the pricing for labor and materials are the average price for the job being performed. Any quote provided to you that is not consistent with an Xactimate estimate (either too high or too low) should raise flags and be investigated.  They should provide you with a detailed list of charges.

6. Does the company stand behind its work? The company doing remediation should offer a guarantee on workmanship for the area being remediated. 

7. Beware of scare tactics - Mold can be a scary problem but many people exagerate the health impact.  Do your own research first - don't let someone scare you with phrases like "You have toxic black mold".  Mold contamination can present significant health effects - but don't let remediators scare you into signing a contract.

Whenever you discover that you have a mold problem, call SERVPRO of Hershey/Swatara. We promise that you will get an honest assessment of the problem, and we will ensure that you will be satisfied with our work.

Congratulations to Harrisburg Fire Chief Brian Enterline !

4/4/2014 (Permalink)

We were very proud to present the 2013 Red Cross Firefighter Hero Award to Harrisburg Fire Chief Brian Enterline at the Red Cross Spirit of the Hero's event on March 27th. Chief Enterline was recognized for the service he provides to people after the fire is put out. He is working with Mayor Papenfuse (pictured on the right), HUD and the Red Cross to find a temporary housing solution for victims of fires who have nowhere else to go. Firefighters are Hero's by definition - but Chief Enterline was recognized for going above and beyond to help ease suffering and improve the face of city. Congratulations to Chief Enterline on this much deserved award and kudos to the Mayor's office for working together with other agencies and the Red Cross toward a mutual goal!

Mold Cleanup and Restoration | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/27/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals to conduct mold removal and mold remediation as soon as the presence of mold is identified.

Water damages can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

Signs of the presence of excessive mold include:

• The presence of visible mold.
• Strong, musty odors.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

Mold Damage Removal

If you think you might have a mold problem, call SERVPRO of Hershey / Swatara at 717-561-1404.

In most water damage situations, mold growth is something we can safely restore and bring your home or business to preloss condition. The need to address the mold removal can only be determined by an on-site, indoor environmental inspection.

Mold Remediation

In some situations an indoor air quality professional will be required to create a restoration plan for your home. We at SERVPRO of Hershey / Swatra are experienced at carrying out the assigned mold remediation plan and working to make it "Like it never even happened."

How We Price Our Services | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/19/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

When providing estimates - people often want to know how we come-up with the price for the restoration services we provide.  We utilize Xactware to determine our pricing for the restoration services we provide. Xactware is an independent, third-party company that researches and reports on industry pricing. Currently, 21 of the top 25 property insurance companies in the U.S. and 10 of the top 10 Canadian insurers use Xactware property insurance claims tools

Xactware uses pricing information from general contractors, subcontractors, insurance carriers, insurance adjusters, and a host of other industry professionals as we research and report on the average market price for each price-list item. Xactware goes to great lengths to ensure that no one party or industry segment has any undue influence on the pricing data that we research and report on.

In order to provide the most accurate and defensible pricing information available, Xactware takes a unique, scientific approach to researching and reporting on market pricing for the insurance repair industry. This approach is based on a proven five-phased, iterative process.

• Phase 1: Conduct market pricing research.

• Xactware currently researches and analyzes millions of market price points each year from multiple, third-party sources. These include:

• Thousands of in-field estimates that are submitted to Xactware every day (i.e. estimates actually used to settle claims)
• Market surveys of industry professionals
• Retail pricing research
• Unit-price research based on surveys with over 100,000 contractors, insurance carriers, and independent adjusters
• Pricing feedback from in-field users
• Independent pricing verification requests
• Customer-specific cost data
• Catastrophe-specific pricing research
• Additional research surveys
• Multiple third-party sources for data such as worker’s comp, federal taxes, state taxes, local taxes, and so on
• Many other research initiatives
• Phase 2: Review and verify all the market research gathered; conduct data integrity checks.
• Phase 3: Analyze all the pricing research and perform a proprietary cluster analysis on various subsets of that research to identify the mid-range market price points. This proprietary process was designed by Brigham Young University Ph.D.’s and is monitored by an econometrician. (An econometrician holds a master’s degree in statistics and a doctorate in economics.)
• Phase 4: Report on and publish market pricing research results.
• Phase 5: Evaluate and refine our pricing research and reporting methodology.

For example, the building cost data used in Xactware’s products comes from:

• Time and materials costs

• Over 40,000 providers of materials, equipment and labor
• Over 84,000 surveys each year*
• Analysis of actual damage repair estimates (transaction-based research)

• Over 3 million estimates each year*
• Over 6 million data points each month*
• Direct surveys of construction market costs

• New construction/remodeling
• General contracts and sub-contractors
• Approximately 2,000 surveys each month*

For more details - visit http://www.xactware.com/en-us/resources/pricing-data-services/methodology/

Guild Quality Membership | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/13/2014 (Permalink)

SERVPRO of Hershey / Swatara is now part of the Guild Quality network of home service providers. 

GuildQuality is the nation’s leader in third-party customer satisfaction surveying for remodelers, homebuilders, and home services contractors. They gather unbiased feedback from their clients. With this feedback, we are able to build customized reports to track company performance, and continue to improve the level of our customer service.

As a GuildQuality member, we are part of a community of quality-minded remodelers, homebuilders, and home services companies that share the belief that their ability to deliver consistently exceptional customer experience is important to their long-term success , and we rely on GuildQuality to help us monitor the quality of service we provide.

We are excited about this partnership as we believe it will help us to achieve our goal of delivering the highest quality and value to our customers.  We want to WOW our customers so they are our most enthusiastic salespeople! 

Keep Fire Hydrants Clear of Snow | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/11/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

With snow piling-up and even more on the way - make sure that you keep your fire hydrants clear of snow!  

Don't Try This At Home ! Call a Professional | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

2/5/2014 (Permalink)

SERVPRO of Hershey / Swatra Cleaning Services:

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO Franchise Professionals are trained to safely remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals help turn unsafe environments into clean, safe homes and offices.

Biohazard
Sewage Backups
Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Franchise Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens
SERVPRO Franchise Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs
SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO Franchise Professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene and Vandalism
Crime Scene Residues
From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Franchise Professionals can clean and restore your property after a crime scene investigation.

Vandalism
SERVPRO Franchise Professionals also provide general vandalism cleanup for graffiti and deodorization services for situations involving spoiled foods and human and animal waste.

Five Steps to Avoid Mold Growth After a Flood | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/30/2014 (Permalink)

Flooding is the leading natural disaster in the U.S and flooding can wreak havoc on a home or building that lasts long after waters recede. Over the past five years, the average paid flood insurance claim was more than $35,000, according to the National Flood Insurance Program (NFIP). From damaged personal items to the growth of mold spores that can impact the health of a home and its inhabitants, taking the proper steps to restore a property after a flood can limit the extent of the damage incurred.

To help direct home owners and businesses during cleanup efforts, the Institute of Inspection Cleaning Restoration and Certification (IICRC) and the Healthy House Institute (HHI) share the following five steps for preventing mold growth after a catastrophic flood. 

Step One: Check it out!

• Once a building is flooded from a river, lake, stream, hurricane or rainstorm, inspecting and documenting damage is very important for several reasons, including insurance and tax purposes. Electrical, gas, structural and other safety hazards present must be eliminated "before" assessing physical damage to the building and contents.
• Once health and safety hazards have been eliminated, inspect the building and all contents. Generally, the rule of thumb is that everything below the water line gets thrown out. Building materials and contents above the water line should be inspected for discoloration, odor and damage. 

Step Two: Get it out!

• Extract standing water with a pump or wet vacuum from slabs, basements, crawlspaces, heating systems and anywhere water could be sitting. Shovel or flush out remaining silt and sand with water.
• Next, remove all wallboard material (e.g., plaster, drywall, paneling), finished flooring (e.g., carpet, hardwood, vinyl flooring), insulation and any other wet materials that are below the water line.
• Remove contents damaged by floodwater. Keep a record of your activities before, during and after cleanup. Take photo or video recording inventory of discarded material.

Step Three: Clean it up!

• Start with vacuuming as much loose debris and soil as possible. It is preferable to use a HEPA vacuum, but a simple wet/dry vacuum can work. When using a wet/dry vacuum, attach a hose to the exhaust and vent the exhaust air to the outside. This keeps dust, spores and other fine particles from being suspended in the air and settling back on clean surfaces.
• Clean framing with a pressure washer or low-pressure flushing. Scrub framing with a mild detergent (e.g. dish soap) to remove embedded soils. Wipe all adjacent surfaces with a mild detergent. Rinse by low-pressure flushing or wiping with clean water. Vacuum all remaining moisture using a wet/dry vacuum.
• If mold is visible and remains after cleaning, additional scrubbing or multiple rounds of cleaning may be necessary. If significant mold growth is present, or if occupants have immune deficiencies, are elderly, pregnant, or if there are young children present.
• After all surfaces are clean, wipe surfaces with a sanitizer such as a solution of up to ¼ cup of bleach to one gallon of water. After 20 minutes, wipe surfaces using clean water. This step helps neutralize remaining or embedded contaminants. 
• For those with chemical sensitivities, perform multiple rounds of cleaning as an alternative to using bleach.

Step Four: Dry it out – quickly!

• Mold spores are everywhere, and it is impossible to remove all spores and potential contaminants. All spores need to grow is moisture. To inhibit future mold growth, dry affected areas as quickly as possible, preferably within 24 to 48 hours from the completion of cleaning and sanitizing.
• The key is directing warm, dry air across wet surfaces. This directed airflow should be exhausted outside or collected using dehumidification equipment. Take care to not spread contaminants. Properly directing airflow may require putting up barriers or containing the affected areas to prevent the spread of contaminants to unaffected areas.
• Drying a wet building correctly is an art as well as a science. IICRC trained and certified experts know how to use state-of-the-art moisture detection and monitoring equipment that identifies hidden moisture in building materials, ventilation systems, flooring and walls. Certified restorers also understand and use the equipment necessary to dry buildings, while preventing the spread of contaminants.
• In a community-wide flood, the availability of power and rental equipment to complete structural drying can be a challenge. If drying cannot be properly initiated, contact an IICRC Certified Firm. 

Step Five: Keep it dry

• The cardinal rule for preventing mold growth is to keep surfaces dry. Strive to ensure your home stays dry and you will be following industry best practices for preventing mold growth and protecting the health of others in your home. It’s also a way to protect the investment of your home, since excess mold growth and moisture will damage the structure. Try to keep indoor humidity below 50 percent using air conditioning or a dehumidifier.
• Tip: Use a water-sensing alarm (battery-operated) in moisture-prone areas such as next to the washer, hot water heater, in the basement and other possible wet zones, so you are alerted to the accumulation of excess moisture. 

No one wants to experience the devastation of a flood, but by keeping mold outside where it belongs, you can limit its impact on the health of your family and home.

At SERVPRO of Hershey / Swatara, we are ready and able to address any and all water damage issues that you may have in your home or business.  We have the resipources and the capabilities to remediate any size loss.  Give us a call at 717-5611404 or visit our website at www.SERVPROHersheySwatara.com for more information.

Note: the source of the above information is http://www.healthyhouseinstitute.com/a-1328-Five-Steps-to-Prevent-Mold-Growth-after-a-Catastrophic-Flood

No Disaster Is Too Big! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/21/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

SERVPRO Storm Damage Cleanup & Restoration

Disaster Recovery Team

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO of Hershey/Swatara Professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,600 Franchises nationwide, no disaster is too big.

Recent mobilizations of the Castastrophic Storm Response Teams include:

• 2012 Sandy
• 2010 Nashville Floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (717) 561-1404. SERVPRO of Hershey/Swatara proudly serves Hershey, Harrisburg, Hummelstown, Lebanon, Camp Hill, and surrounding areas.

Even in the face of a disaster, SERVPRO of Hershey/Swatara Professionals will strive to help make it "Like it never even happened."

2014 Spirit of the Hero's - March 27th 6:30pm

1/16/2014 (Permalink)

Spirit of the Hero Award

Please join us in celebrating the efforts of the Red Cross Volunteers and the heroic actions of the Spirit of the Hero award recipients - ordinary people who performed extraordinary actions in a time of need. 

Award winners are selected from nominations in the following categories

• Community Impact Hero- Presented to an individual who displays leadership and commitment to his or her community by making a positive and significant impact.
• Good Samaritan - Presented to an outstanding individual who displayed courage and caring upon encountering an unusual, significant or unexpected incident.
• Youth Good Samaritan (Under 21) - Presented to an outstanding young man or woman who displayed courage and caring upon encountering an unusual, significant or unexpected incident.
• Fire Fighter Hero- Presented to a professional firefighter who, in the performance of his or her job, acted above and beyond the call of duty.
• Law Enforcement Hero - Presented to a law enforcement official who, in the performance of her or his job, acted above and beyond the call of duty
• Animal Rescue Hero: presented to an ordinary citizen using life saving training skills to save the life of an animal or to an animal that saves human lives
• Medical Hero: presented to a medical professional, an organization or an ordinary citizen whose life saving action goes above and beyond the call of duty.
• Military Hero– Presented to an individual that works with or for the military and provides an impact to the military personnel and/or their families.

Nominees must live or work in Lancaster, Lebanon, Dauphin, Perry, eastern Cumberland, Mifflin or Juniata counties.

Heroes will be honored during March as Red Cross Month at the Red Cross Spirit of the Hero Award program on March 27, 2014, at the Milton Hershey School’s Founder’s Hall, Homestead Ln, Hershey, Pennsylvania. For more information on this event - go to: 

http://www.redcross.org/pa/Harrisburg/events/heroes/spirit-of-the-heroes-awards-susquehanna-valley

The Smell of Your Home May Be Making You Sick | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/14/2014 (Permalink)

Dr. Joan Wennstrom Bennett of the Plant Biology and Pathology points-out that VOCs from mold may be an important contributor to Parkinson’s disease.  As noted in a recent article in Discover Magazine, Bennett's discovery could possibly explain a long-standing mystery: Every known toxin that causes Parkinson’s is man-made and relatively recent, but Parkinson’s has existed for thousands of years. Bennett says that a variety of natural neurotoxins may lead to the disease. 

At SERVPRO of Hershey / Harrisburg East - we work closely with a Council-Certified Indoor Environmental Consultant (CIEC) to assist us in assessing mold damage in your home or office because the full extent of the impact on the air quality can not be assessed by visual inspection only. Once the consultant has defined the extent of the damage - we get to work on remediation.

The consultant then does a post remediation assessment to confirm that mold levels in the building are normal before we say we are done.

Be Prepared For Flood Damage! | SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

1/12/2014 (Permalink)

| SERVPRO® of Hershey/Harrisburg East (717)-533-FIRE

The NWS declaring ice jam related flood warnings and melting ice combined with rain - many people will be dealing with the ravages of flood damage in our region.

Our partners at the Red Cross have prepared a very helpful list of action items to follow before and after you are impacted by flood damage.  

When flood damage threatens to take-over your life - we at SERVPRO of Hershey / Swatara are here to help you take back control.  Our hero's are ready to help 24/7.